Nightingale's Home Care

Unit C1, Spinnaker House, Spinnaker Road, Hempsted, Gloucester GL2 5FD
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8.8 4 Reviews
  • Nightingale's Home Care, Gloucester
Nightingale's Home Care has been providing bespoke quality home care in Gloucestershire since 1998.
The Agency pride themselves on listening to the client to ensure the care package is right for them.
Nightingale's is a family-run business and respect and dignity are at the heart of the company.
If you have any questions, the friendly Team are always happy to speak with you and talk through your care needs.

As a home care company all the staff are trained in line with CQC standards.

The agency can assist with the following:
Personal care.
Medication.
Food preparation.
Domestic tasks.
Shopping and doctors' appointments.
Sitting service and companionship.
Night care and palliative care.
Post-operative care.

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Care Provided by Nightingale's Home Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Nightingale's Care (Gloucester) Ltd
  • Person in charge
  • Wendy Harvey (Manager)

Funding & Fees Guide for Nightingale's Home Care

  • Prices

  • We offer the following.
    30 minutes from £18.00
    45 minutes from £23.00
    1 hour from £28.00
    Also sleep-in and waking nights on request. Larger packages of care can be discussed on a no-obligation basis.

  • Each individual care package is person-centred for your needs. We listen to your needs and requirements then tailor a care package for you or your loved ones. The assessment is free of charge. This can be done in the comfort of your own home with no obligation.

Nightingale's Home Care Reviews (4)

8.8

Nightingale's Home Care has a Review Score of 8.8 (8.750) out of 10, based on 4 reviews in the last 2 years. Over all time Nightingale's Home Care has 4 reviews.

Overall Experience

  • 2
  • 2
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0

Review from A T (Daughter of Client) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My first interaction with Nightingales was around May 2022. My father had recently been discharged from hospital and needed nursing care at home, which was initially 3 visits per day and then increased to 4 from February 24.
The girls took care of my father by dealing with his personal care and preparation
of food. He was primarily bed bound so not an easy task. They were always bubbly and got on with my father extremely well, although sometimes my father could be quite rude at times if he didn't want to be disturbed but they just took it on the chin.
Unfortunately my father passed away at home in May 24 and was found by one of the carers. They dealt with my father in a dignified way and cleansed him and made him look peaceful before my sister and I were able to get to the property. They stayed to console us as long as we wanted for which I am internally grateful.

Reply from Wendy Harvey, Registered Manager at Nightingale's Home Care

Thank you so much for those kind words. I know the carers built a good bond with your father and working closely with yourselves.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K B (Daughter of Client) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nightingale Care were wonderful in helping with care on several occasions in 2024 for both my parents who had complex needs. They bent over backwards to understand and support the situation and I can't praise them highly enough. Thank you.

Reply from Wendy Harvey, Registered Manager at Nightingale's Home Care

Thank you so much for those kind words. Nightingales try very hard to ensure we support the clients in their own homes.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A P (Son of Client) published on 9 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother (well into her 90s) has been using Nightingale's for sometime. She lives alone and is mobile inside the house, and still living in her own home after a heart attack and Covid. But I live and work abroad and can't be home. Nightingale's have provided morning and evening care service for some
years. All that time they have been efficient and responsive, and - most important - my mother finds the carers capable and pleasant. As with any such service, minor glitches arise because of staffing situations, and while carer characters and approaches differ, all have met good standards of care, efficiency, and honesty. Those are all important things when I can't be close by, and are all relayed to me from my mother, who gives me daily updates on which carers did what. I'm not sure how to rate this in stars. Neither I nor my mother have had any real complaints, but we're not looking for nursing "angels", just a reliable, realistic and trustable human response and that is what we've had!

Reply from Wendy Harvey, Registered Manager at Nightingale's Home Care

Thank you for taking the time to review Nightingales, we very much appreciate your kind words. We have a great pleasure in looking after your mum, such a sunny personality.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A F (Sister of Client) published on 9 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are friendly and professional. They listen to the needs of my sister and go at her pace.
The only reason I have marked management down is that we have at times had two carers turn up at different times or they have turned up when my sister has been in respite.
Other than this minor point
I would recommend Nightingales as they are all very helpful, friendly and professional.
I have not been able to rate Value for Money as the council pays for my sister's care.

Reply from Wendy Harvey, Registered Manager at Nightingale's Home Care

Thank you so much for you time in reviewing Nightingales.I know the carers very much enjoy looking after your sister.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.8 (8.750)

Overview of Review Score

The Review Score of 8.8 (8.750) out of 10 for Nightingale's Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Nightingale's Home Care is calculated as follows: ( (11 Excellents x 5) + (11 Goods x 4) ) ÷ 22 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nightingale's Home Care is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (3)

Wendy

Wendy Harvey

Job Title: Registered Manager

Joined: 2008

Wendy has been with Nightingales for 17 years, and has worked in the office and in the community.
Having gained a wealth of experience from working in care from the age of 18 when she started as a Health care assistant in Cheltenham.


Wendy has attained many qualifications in her 40years in care. These include supervisory management. Train the trainer and leadership and management. also NQV 2/3/4.


Sarah

Sarah Barton

Job Title: Care Co-ordinator

Joined: 2008

Sarah has been working with Nightingales Home since 2008, and in the office as Care co-ordinator since 2015.


Sarah Is NVQ 3 qualified and is office management trained.


Sarah manages the office and all aspects of liaising with clients and their families.


Charles

Charles Gordon

Job Title: Owner/ Director

Joined: 2006

Mr Gordon is company Director of Nightingales Home care Gloucester.
Charles is an integral part of the organisation, and will turn his hand to many skills.
Although office based Charles enjoys meeting the clients and their families when they call into the office. He also runs the on call and is always happy to assist.


Frequently Asked Questions about Nightingale's Home Care

What Type of Services does Nightingale's Home Care offer?

Nightingale's Home Care offers Home Care.

How many Carers does Nightingale's Home Care employ?

Nightingale's Home Care employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nightingale's Home Care to verify any information. View our terms and conditions. Nightingale's Home Care has an Enhanced Service – more info.