Review from Derek C (Client) published on 18 February 2022
Submitted via Website • Report

Overall Experience

I am 85 and a retired doctor. I have Parkinson’s which is gradually eroding my independence. I have a twice-daily visit, the morning visit to stand by when I’m showering and dressing, sort out my tablets, do breakfast etc., the evening to help with a meal and to check I’m okay.
The staff are reliable,

friendly, and very helpful. They have coped well when I have been ill, ensuring that I receive the appropriate care. The service is excellent and there is monitoring to check that a high standard of care is maintained.

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Review from H D (Daughter of Client) published on 17 February 2022
Submitted via Website • Report

Overall Experience

We needed a sitting service for my elderly father who suffers from dementia and a catalogue of various health issues. How fortunate we were to find Nightingales! I cannot praise them highly enough. My mother had a lot of appointments at the eye clinics and because of all the Covid restrictions and lockdowns,

the appointments were booked at very short notice. Nightingales were absolutely amazing and ensured we always had a sitter which really helped during very stressful times.

In the two years we used Nightingales they never let us down. All the staff are knowledgeable, caring, cheerful, reliable and a credit to the company and their profession. As my father's care needs increased, both my parents really appreciated all the extra help. My father always looked forward to the visits as he regarded the carers as a ‘ray of sunshine'. I have absolutely no hesitation at thoroughly recommending the company to anyone seeking help for their loved ones. A million thanks to the team at Nightingales!

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Review from J F (Wife of Client) published on 17 February 2022
Submitted via Website • Report

Overall Experience

Best care company we have ever used. The standard of service is a definite 11/10. All the staff are friendly, bubbly and very compassionate. Nothing was too much trouble and the assistance provided was so much appreciated as it enabled my husband to stay at home for a longer period than would otherwise

have been possible. He always appreciated his thorough shower, spa session and his trips around the village in his wheelchair. The reliability, trustworthiness and quality of service really helped to alleviate all the stress during the difficult Covid and lockdown times.

Thank you everyone at Nightingales Services, I would highly recommend your services every time.

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Review from Joanna H (Daughter of Client) published on 1 February 2022
Submitted via Website • Report

Overall Experience

My mum was able to stay in her own home because of the care and compassion given by the girls from Nightingales Services Ltd. They provided all personal care and visited 4 times a day, always cheerful and chatty which is just what mum needed as she loved a natter. Mum passed away aged 92 in the home

she had lived in for nearly 70 years. She loved all the girls that came to her not always remembering their proper names but they answered to whatever she chose to call them.

On top of the excellent care they gave my mum lots of laughter and love and she looked forward to them arriving. The support given to the family was exceptional and given at any time even if they were not on duty. I would recommend Nightingale as they are so much more than just a care company.

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Review from Ann H (Daughter of Client) published on 30 December 2021
Submitted via Website • Report

Overall Experience

I would just like to thank you and all the girls, for the very professional care that was given to my mother, over the last few years. Especially the last eleven months of her life when she was bedridden. She wanted to stay in her own home and you all made it possible for her.
I know that she fully

appreciated all that was done for her. I won't single any of the carers out, as they were all wonderful to her, although I know she had her favourites.
I would thoroughly recommend Nightingales Services, to any person, who would need your care in the future.

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Review from Jean B (Daughter of Client) published on 13 December 2021
Submitted via Website • Report

Overall Experience

Nightingales Services Ltd carers have provided care for my father for over 2 years. Dad lost Mum and lived alone Nightingales provided care mornings and evenings. The care service enabled Dad to stay in his own home and he loved the carers arriving to get him up and put him to bed. Even if we were

staying he still wanted Nightingales to come. They always arrived with a smile and all the carers were very professional but fun and Dad enjoyed their company. One of the carers was with Dad when he had a heart attack and held his hand so he was not alone. I will always be grateful for their kindness, patience and respect making Dad's final years without Mum bearable, thank you.

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Review from Carol T (Client) published on 9 August 2021
Submitted via Website • Report

Overall Experience

Nightingales is the best care company I have ever used. The carers are excellent with the care they provide and are always cheerful, whatever the task. They are respectful of the clients' feelings and situation and nothing is too much trouble. The Management is also commendable and they always try to

accommodate any changes required. I really cannot recommend them highly enough. 10/10.

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Review from Sarah S (Daughter of Client) published on 3 August 2021
Submitted via Website • Report

Overall Experience

Nightingales worked with me and for me in taking care of my father who had Parkinson's. The entire team has been wonderful. They have been helpful, supportive, totally reliable and trustworthy, and utterly kind. They made a very difficult time easier. This is a first-class care provider.

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Review from Ian H (Power of Attorney of Client) published on 17 March 2021
Submitted via Website • Report

Overall Experience

My wife and I are the Lasting Power of Attorney for her 105-year-old aunt. Auntie lives independently in her own flat and was extremely self-sufficient until after her 101st birthday. Since then we have had the same two carers, one for six days per week and the other for one day a week providing care

three times a day. Each carer covers the other for holidays and sickness and so there hasn’t gone a day go by when Auntie has not received the care she needs. Auntie loves both carers and they, in turn, love her. We are extremely happy with the care that Nightingales provide and would have no hesitation in recommending them to others who need a similar care package.

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Review from Tamara W (Daughter of Client) published on 16 March 2021
Submitted via Website • Report

Overall Experience

My late father who was 93 had COVID19 in March 2020 and was hospitalised and then had respite care in a care home but wanted to be independent. Social services put in a care package and a care company who were terrible, missing calls not getting to my dad until 11.00 am and as a diabetic was not acceptable.

I then contacted Nightingales, who agreed to take over my dad's care package and it was the best thing I did. All the carers at Nightingales gave excellent care and support by not only caring for my dad's needs but also taking the time to talk to him. My dad could be difficult at times but the staff always made time. Nightingales never missed a call and were always around the times agreed. I could always call Nightingales if I needed special support for example if my dad needed to attend a medical appointment, they would ensure that he was ready. The staff at Nightingales were always of a friendly disposition and nothing was too much trouble. I highly recommend their services.

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Review from Deborah L (Daughter of Client) published on 19 January 2021
Submitted via Website • Report

Overall Experience

We moved dad to Burnham after losing my mum, as close to 3 children, the carers have been absolutely brilliant with my dad. If they had any concerns they would always ring me or my brothers, writing daily in a book when they’ve visited him, so we knew what was going on as dad has dementia and would

swear blind he hadn’t seen anyone. It is only now we need him to have more care as he is locking himself out, therefore we need to have more support for him. Can 100% recommended these ladies.

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Review from Carol W (Daughter of Client) published on 1 September 2020
Submitted via Website • Report

Overall Experience

I was recommended to have Nightingales care for my Mum from another very satisfied client and I couldn’t have made a wiser choice. All the staff are amazing, Mum loved them and they were so kind, thoughtful and caring. Mum can be difficult at times, but they all gave her complete support, without any

hesitation and I was always able to talk to the Manager who helped me and my mum sort any problems. Mum always had the same Carers on her timetable and they all got to know Mum really well and often brought her little gifts and things to cheer her up. I sadly had Carers before for my brother and they were a nightmare, constantly changing staff, not turning up on time and not ever getting to know my brother properly and sadly not really caring. Nightingales were a dream Company for me and my family and I can recommend them and constantly do to other families, the NHS and Social Services as the management and staff are a Care Company who should be very proud of what they achieve.

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Review from Suzy S (Daughter of Client) published on 26 May 2020
Submitted via Website • Report

Overall Experience

Nightingales services have been a genuine lifesaver for my mother during this horrible pandemic. My two sisters and I all work for the NHS so have been unable to support our very frail mother during this time. Mum was very against having help from carers, but her carer has been so understanding and

supportive. My mum now loves the carers coming; they have been able to adapt to provide just the right help for my mum, including managing her shopping and getting food ready. We thoroughly recommend Nightingales; I don't know what we would have done without them.

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Review from Richard B (Son of Client) published on 25 May 2020
Submitted via Website • Report

Overall Experience

Thank you sincerely for the wonderful care and attention that you gave my father during the short time that he was with us at home in Burnham. The care and kindness that you gave to Dad was just so special. Thank you all for the fantastic work that you all do.

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Review from Claire C (Daughter of Client) published on 6 January 2020
Submitted via Website • Report

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My mother is suffering from vascular dementia and is slowly becoming more inactive, we got to the point where her care was beyond our ability. At that point we contacted Nightingales. Their professional approach was outstanding. This was a great help to our family, knowing mum was getting a team of

professional carers to look after her needs. We would like to say a big thank you to the carers and management for their help and support.

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Review from Wendy F (Daughter of Client) published on 11 December 2019
Submitted via Website • Report

Overall Experience

My Dad (with dementia) came out of hospital in July after being diagnosed with lymphoma. Dad was always a private man and never wanted any help with anything. We were very worried about how he would cope with carers but they were amazing with him. Dad was very lucky, as he had the same core carers most

of the time and this definitely helped. Being set in his ways and being an elderly man, he didn’t always take to everyone, but he really took to all of the carers. I could tell he really thought very highly of them all. He trusted them and would welcome them into his home. On occasion, I would be at Dad’s house when the carers arrived and would be able to hear the carers at the door. It was always heartwarming to hear how they greeted Dad and I know that it wasn’t just for show. They would always find time to chat and joke with Dad whilst doing their chores and were always extremely helpful, caring and gave him dignity. I feel sad that I won't be seeing these ladies any more.

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Review from Gail (Daughter of Client) published on 25 November 2019
Submitted via Website • Report

Overall Experience

The care given by Nightingales to both my father - who is suffering from dementia - and my mother - who was terminally ill - was outstanding. The carers were always punctual and organized in terms of the (very different) requirements of my parents. The responsibilities were shared between seven carers

and communication between all of them was reassuringly precise.
They all combined an extremely high level of professionalism with very personal compassion, interest and great care. Medication was carefully monitored and all the carers inspired confidence, reassurance and security. They all had the great ability to establish a friendly relationship in a very short space of time and my father always looked forward to their visits. Nothing was too much trouble. They had time to talk, ask questions and take an interest and they helped to make a very difficult and stressful period more bearable. I have no hesitation in recommending them to anyone requiring the care that the agency offers.

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Review from Emma S (Daughter of Client) published on 25 November 2019
Submitted via Website • Report

Overall Experience

Nightingales provided care for my elderly Dad during the last five months of his life. They treated him with dignity, compassion and humour and provided an extremely high standard of care, for which we're incredibly grateful. Having a small group of very skilled carers, rather than a succession of

new faces meant that they quickly understood Dad's needs and they were diligent in spotting any problems or changes in his condition. Dad required two carers, three times a day for much of the time Nightingales was involved and they somehow managed to coordinate the visits so that they came at roughly the same times each day, at a time that worked well for him and his routine. The whole family looked forward to their visits and now that my Dad has sadly passed away, we really miss seeing them each day.

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Review from Susan B (Daughter of Client) published on 17 September 2019
Submitted via Website • Report

Overall Experience

I cannot thank the manager and her wonderful staff enough for providing my dad with the best nursing care that I could ever imagine. What you offer to your patients goes beyond basic care. The compassion with which you had nursed my dad is commendable. The manager always managed to get a smile from

my dad. Your care is the motherly touch that turns sympathy into comfort. Your devotion to caring for my dad will never be forgotten.

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Review from Trevor and Sue W (Son of Client) published on 5 June 2018
Submitted via Website • Report

Overall Experience

Thank you so much for the palliative care you gave to my mother for the last 4 weeks of her life, it made her feel very humble that your dedication and care was so personal and professional on every level. She loved looking forward to your visits, my whole family would like to thank you all.

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Nightingales Services Ltd

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