Review from Allison W (Wife of Client) published on 24 May 2018
Submitted via Website • Report

Overall Experience

Nightingales have been caring for my husband for just over a year and the girls and management care for my husband with complete care and dignity, we don't class them as carers but friends of our family with polite happy attitudes to their clients and make a bad day for him better.

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Review from Karen S (Friend of Client) published on 22 December 2017
Submitted via Website • Report

Overall Experience

My best friend of almost 40 years sadly became terminally ill, required 3 x daily visits and Nightingales agreed to take her into their care and what a care that was. I would drive from Hertfordshire every weekend and over a period of 9 months grew to know them and love them as my friend did. What

they did for her was outstanding. It wasn't a case of in and out in the least possible time, the took time to help her, try and lift her from the depression that her illness made her sink, they really were 'Florence Nightingales'. They breezed in with humour and empathy when needed. Nothing was too much trouble. They dealt with her day-to-day care with compassion and dignity and I will always be truly thankful to them for caring for her with kindness and tenderness for those 9 months. A massive, massive thanks to the manager and her superb family - cheers.

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Review from Gwen E (Wife of Client) published on 12 September 2017
Submitted via Website • Report

Overall Experience

Nightingales Services Ltd cares for my husband, they come in 3 times a day every day and provide a sitting service so I can have some time out. All the staff are fantastic with not only my husband but the family as well, I really can't praise them enough. I would recommend them to anyone and everyone

xx

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Review from Kelly R (Daughter-in-law of Client) published on 5 September 2017
Submitted via Website • Report

Overall Experience

Lovely, professional agency with great staff. Service supplied was above and beyond services given by other agencies we encountered! Restored my faith in care workers and made a poorly gentleman's life comfortable and dignified. Thank you Nightingales.

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Review from David D (Husband of Client) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience

The service provided by Nightingales has been excellent from day one. They go above and beyond in their duties of caring for my wife. Nothing is too much trouble. They are always prompt and cheery in their work. I would highly recommend Nightingales to anyone.

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Review from Loraine J (Mother of Client) published on 1 February 2017
Submitted via Website • Report

Overall Experience

Nightingales care were absolutely excellent during the time they cared for my daughter before she was admitted to the hospice. They showed complete care and compassion throughout. Although they visited three times a day, they were always on hand to help if I needed it. They went over and above what

was expected. I can't thank them enough for the care they gave my daughter and all the time respecting her dignity. They were also there to support me. I would have no hesitation in recommending this team of carers.

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Review from Stan (Husband of Client) published on 1 November 2016
Submitted via Postal Card • Report

Overall Experience

Staff showed great care when dealing with my wife. They were always helpful when I needed help getting prescriptions from the doctors etc. The carers were always cheerful in their approach to the job in hand.

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Review from Mary Anne C (Daughter of Client) published on 2 September 2016
Submitted via Postal Card • Report

Overall Experience

The quality of care provided by the Nightingales Agency for our late mother was of the highest standard. At all times her needs were foremost in their care. Our mother was always treated with dignity, respect and affection. Their care also extended to us, the close family members, ensuring that we had

'time out' for ourselves and to be able to talk over our personal concerns and how to handle the imminent death of our mother. As a family, we would like to say 'Thank you' to all the Nightingales Agency who provided care from the start 2 years ago, until our mother's death of the 9th July 2016.

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Review from Brian F (Son-in-law of Client) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience

After discussing the care my mother-in-law receives from Nightingales Services I can only say that she is very happy with their service. The issues that are most important to her are:
Continuity of carer
Reliability
High quality care
Punctuality
Respectful caring treatment
She receives all of

the above and more from Nightingales Services.

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Review from Kathleen H (Daughter-in-law of Client) published on 11 August 2016
Submitted via Website • Report

Overall Experience

I would like to say a massive thank you for everything you did for my mother in law, for being so kind, caring and understanding and always treating her with dignity, you only looked after her for one week, but in that short time she really looked forward to your visits, having a chat and making her

laugh. She has now moved into a care home, but I will always be grateful to your lovely carer's thank you.

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Review from J D (Wife of Client) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience

Excellent care. The firm adapts to the daily, changeable needs of my husband. They promote his wide performance and I and my family appreciate how new carers are introduced to him and know our routine.
I cannot fault their care and respect for my husband, who enjoys their company and help too.

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Review from M G (Daughter of Client) published on 19 April 2016
Submitted via Website • Report

Overall Experience

Nightingales have provided care for my mother for over 8 years. We could not have wished for a kinder and more caring and compassionate service. They treat my mother and me like a member of their extended family and our relationship is based on respect and friendship. They never rush off and often spend

their own time with my mother - even though she is unable to converse or respond. They have helped me through all the hurdles of caring for a member of the family and have given guidance, support and advice throughout the years, particularly as my mother's illness has progressed. My mother would not be around today were it not for them. They are, quite simply, 'lovely'.

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Review from Tim M (Friend of Client) published on 27 August 2015
Submitted via Website • Report

Overall Experience

I recommend this agency for the outstanding passion and care given to my friend in her time of need. ALL the staff have always given 110% on every visit right up to the end, even offering overnight support. My friend had other agencies in the past but this company supersedes all and are second to none.

Other agencies could learn a lot from them.

HIGHLY RECOMMENDED.

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Nightingales Services Ltd

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