Nurseplus Care at home Bournemouth

Suite 6 Ground Floor, Pine Court, 35 Gervis Road, Bournemouth BH1 3DH
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8.5 11 Reviews
  • Nurseplus Care at home Bournemouth, Bournemouth
Nurseplus Care at home covers Bournemouth, Poole, Christchurch, Corfe Mullen, Ferndown, Ringwood, St Leonards, Verwood, Wimborne Minster and the surrounding area.

Care at home is a practical and affordable alternative to moving into a care home. Your care team is handpicked by Nurseplus Care at home Bournemouth to guarantee trusting relationships and the best possible care.

The skilled and experienced team understand that everyone’s needs are unique, and your care plan will reflect that. They will work with you to understand your requirements, likes and dislikes, so they can help you to continue doing all the things you love such as socialising, staying active, maintaining hobbies or cooking your favourite meal. Whether you require weekly or daily visits, or round-the-clock live-in care, the team are there to help.

Care can include support for elderly assistance, learning disability support, dementia care, companionship, mental health support, care for younger people, brain and spinal injury support and complex care.

Get in touch with the friendly team to find out more information about how they can support you!

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Care Provided by Nurseplus Care at home Bournemouth

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Paediatric Nurse
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Laura Cole (Branch Manager)

Funding & Fees Guide for Nurseplus Care at home Bournemouth

  • Prices

  • Visiting care from £28.95 per hour & Live-in care from £1,295 per week

Nurseplus Care at home Bournemouth Reviews (11)

8.5

Nurseplus Care at home Bournemouth has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Nurseplus Care at home Bournemouth has 11 reviews.

Overall Experience

  • 10
  • 1
  • 0
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Date Published

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9

Review from Pauline B (Daughter of Client) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with service provided. Recruitment Consultant easily contactable for any changes, and very helpful. Carer punctual and friendly. She has worked hard to be accepted by my mother, who with Alzheimer’s does not like change. She carries out all required duties with a smile and gentle manner.
Would recommend.

Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Bournemouth

We'd like to thank you for sharing your positive experience with Nurseplus Care at home and for recognising our commitment to delivering quality care. It's wonderful to hear that you found our Recruitment Consultant easily accessible and supportive throughout your journey. At Nurseplus Care at home, we understand the importance of consistency and comfort, especially for individuals like your mother facing Alzheimer's and we are proud to learn our caregivers went above and beyond to build a trusting relationship with you and your mother. Punctuality, friendliness, and a compassionate approach are integral to our values, and we're glad you believe your caregiver has embodied these traits. Your recommendation means the world to us and thank you for choosing Nurseplus Care at Home.


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Review from Julian W (Son of Client) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Punctual, caring and reliable.
Nurse Plus was used to provide overnight care for my father who has dementia. The communication was very good from the managers, and the nurse staff were experienced and highly competent!

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Review from K B (Daughter of Client) published on 29 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nurse Plus have continued to attend to my mother with respect, quality care, and good timing.

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Review from Simon N (Son of Client) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nurse Plus staff treat my mother with dignity and respect at all times and allow her to continue with her independent living at home which is of paramount independence.


Your carers are polite and courteous at all times and use initiative in all aspects of care with my mother.


Office staff are

efficient and communicate very effectively and help to ensure an all round 100% excellent service.

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Review from Alastair W (Son of Client) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nurse Plus have been very kind and caring to my mother and my aunt. They have been as flexible as possible to try and accommodate their clients, my mother and my aunt, my mother goes to church every Sunday and they have managed to schedule visits before I take my mum likewise my aunt. They have managed
to schedule a realistic bedtime at 9:15pm. Well done to Nurse Plus.

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Review from Claire M (Daughter of Client) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy with the care she receives from Nurse Plus.

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Review from L A (Son of Client) published on 30 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers that have attended me have been very polite, helpful and willing to help in any way. I have no qualms whatsoever about them, a lovely lot of girls/ladies.

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Review from P W (Client) published on 25 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are excellent. They are very good. They first looked after my husband for over two years and when he passed away, they now looked after me. They are so friendly and always make time to sit and chat to me. I am so relieved they come to me. I have even recommended Nurse Plus to friends.

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Review from Joan G (Client) assisted by family/friend published on 6 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care I'm receiving from Nurse Plus. Particularly pleased to have the same carers. No complaints.

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Review from Dorothy C (Client) published on 30 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the carers, they have been brilliant and very helpful. I wouldn't have got going again without my carers and physiotherapists.

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Review from Linda Y (Daughter of Client) published on 21 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with this agency. Their carers are compassionate, caring and very helpful, They not only care about their patients but also the relatives and always checking to make sure we are happy or if we have any concerns.

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Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Nurseplus Care at home Bournemouth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Nurseplus Care at home Bournemouth is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nurseplus Care at home Bournemouth is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Bex

Bex Frampton

Job Title: Registered Branch Manager

Joined: 2016

I have worked for Nurseplus since 2016 in different roles and have previously worked in a Dementia Care Home looking after stage 3 and 4 dementia patients. I have a passion for care and doing anything I can to enable people to live their ‘Best Life’ over coming any barriers that may stand in the way of that. I am working through my level 5 in management and leadership in health and social care.


Christie

Christie Strevens

Job Title: Home Care Coordinator

Joined: 2024

I really enjoy travelling, I finished school when I was 16 and moved to Thailand with my parents where I lived for 2 years, I have a slight obsession with handbags and shoes.


Frequently Asked Questions about Nurseplus Care at home Bournemouth

What Type of Services does Nurseplus Care at home Bournemouth offer?

Nurseplus Care at home Bournemouth offers Home Care & Nursing Care.

How many Carers does Nurseplus Care at home Bournemouth employ?

Nurseplus Care at home Bournemouth employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nurseplus Care at home Bournemouth to verify any information. View our terms and conditions. Nurseplus Care at home Bournemouth has an Enhanced Service – more info.