Nurseplus Care at home Southampton

First Floor Office, Unit 6 & 7 The Crosshouse Centre, Crosshouse Road, Southampton SO14 5GZ
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8.9 25 Reviews
With Nurseplus Care at home Southampton, you can work with the team to create a tailor-made home care plan to suit your specific needs.

Nurseplus Care at home Southampton builds personalised care plans that can include support for elderly assistance, learning disability support, dementia care, companionship, mental health support, care for younger people, brain and spinal injury support and complex care. So whether you're looking for daily, weekly or live-in care, the team are on hand to offer support to suit you.

Nurseplus home care services cover the entirety of Southampton and its surrounding areas. No matter where you are, their dedicated caregivers are ready to provide the assistance you need. Nurseplus Care at home Southampton covers the following areas; Southampton, Totton, Eastleigh, Bishopstoke, Romsey, North Baddesley, New Hythe, Winchester, Colden Common, Bishops Waltham and Wickham, Hedge End, Chandlers Ford, Sarisbury Green, Fareham, Botley, Fair Oak, Blackfield and the surrounding areas.
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Care Provided by Nurseplus Care at home Southampton

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Sian Hurst (Manager)

Funding & Fees Guide for Nurseplus Care at home Southampton

  • Prices

  • Visiting care from £31.45 per hour & Live-in care from £1,495 per week

Nurseplus Care at home Southampton Reviews (25)

Total of 25, showing 21-25
8.9

Nurseplus Care at home Southampton has a Review Score of 8.9 (8.941) out of 10, based on 3 reviews in the last 2 years. Over all time Nurseplus Care at home Southampton has 25 reviews.

Overall Experience

  • 13
  • 10
  • 1
  • 1
  • 0

Date Published

25
0
0
3
22

Review from Eileen B (Client) published on 19 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have had no complaints about the service, the staff always friendly and helpful, am always informed if staff member is going to be late from the office.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Veronica K (Client) published on 19 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most of the carers are very kind and helpful, also cheerful, they are like friends.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Margaret T (Client) published on 19 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the staff coming in and the care they give me, checking I have food and do jobs around the flat for me.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Robin R (Client) assisted by family/friend published on 19 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very satisfied with Nurse Plus. They are very reliable and carers very friendly and helpful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Scott W (Client) published on 19 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Content with service provided.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.941)

Overview of Review Score

The Review Score of 8.9 (8.941) out of 10 for Nurseplus Care at home Southampton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.941 for Nurseplus Care at home Southampton is calculated as follows: ( (16 Excellents x 5) + (1 Goods x 4) ) ÷ 17 Ratings = 4.941

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nurseplus Care at home Southampton is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Nurseplus Care at home Southampton

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Meet the Team (3)

Sian

Sian Hurst

Job Title: Registered Manager

Joined: 2007

Sian has worked in the care industry for 15 years, having joined Nurseplus as a Recruitment Consultant in the Salisbury branch in 2007. She moved to manage the Southampton branch about 5 years later. Her colleagues would describe her as a positive person, patient, and hard-working with a good sense of humour, all of which are good attributes needed to work in the care industry.

She gained a Level 5 Diploma for Health and Social Care around 10 years ago when she became a Registered Manager

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Wendy

Wendy Benneyworth

Job Title: Field Supervisor

Joined: 2008

Wendy has worked in the care sector for over 20 years in varying roles. She joined Nurseplus as a carer in 2008 and moved into the office in 2011 where she has taken on various roles including Field Supervisor/Care Planner and Trainer. She gained her Level 5 Diploma for Health and Social Care a couple of years ago.

Wendy’s colleagues would describe her as a caring, empathetic, approachable and dedicated person.

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Vicky

Vicky Bailey

Job Title: Homecare Coordinator

Joined: 2016

Vicky came to Nurseplus as a carer in 2016 after working for a number of years in the childcare sector. During her time as a carer, she helped out with fieldwork and in the office which led her to become a homecare coordinator in 2018.
Colleagues would describe her as patient, hard-working, reliable, caring and empathetic.

Vicky gained her Level 2 Diploma in Health & Social care during the time she was a carer for Nurseplus

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