Nurseplus Care at home Salisbury

Chalke House, 3 Brunel Road, Churchfields Industrial Estate, Salisbury SP2 7PU
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9.6 16 Reviews
  • Nurseplus Care at home Salisbury, Salisbury
Finding the right type of care begins with identifying your needs and what’s most important to you. Nurseplus Care at home provide care and support to clients from their local Salisbury branch. The team works with you and your loved ones to get it just right.

Whether you or a loved one requires daily, weekly, or live-in care, Nurseplus Care at home Salisbury can help build a tailored plan to suit your every need.

Care at home offers a practical and affordable alternative to moving into a residential setting helping you to keep your independence. Nurseplus Care at home Salisbury can support people with a wide range of needs, including elderly assistance, learning disability support, dementia care, companionship, mental health support, care for younger people, brain and spinal injury support and complex care.

Nurseplus Care at home Salisbury covers the following areas; Salisbury, Amesbury, Tidworth, Devizes, Pewsey, Fordingbridge, Shaftesbury, Gillingham, Warminster, East Knoyle, and the surrounding areas of Wiltshire.

Call the friendly team today for more information.

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Care Provided by Nurseplus Care at home Salisbury

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Becci Streeter (Branch Manager)

Funding & Fees Guide for Nurseplus Care at home Salisbury

  • Prices

  • Visiting care from £28.95 per hour & Live-in care from £1,295 per week

Nurseplus Care at home Salisbury Reviews (16)

9.6

Nurseplus Care at home Salisbury has a Review Score of 9.6 (9.602) out of 10, based on 7 reviews in the last 2 years. Over all time Nurseplus Care at home Salisbury has 16 reviews.

Overall Experience

  • 10
  • 5
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Date Published

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4
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Review from Carolynne R (Daughter of Client) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We got in touch with Nurse Plus when my mum had a fall and was in hospital. They gave us great advice and were able to help us find a live in carer very quickly. The manager worked with us to help us find an ongoing solution and they took the time to come and visit my mum and get to know her. The
carers they have provided have been excellent and one in particular has returned several times as she gets on so well with my mum.
I'd highly recommend Nurse Plus.

Reply from Callum Ward at Nurseplus Care at home Salisbury

Thank you so much for your feedback! We hope your Mum is all well and good now, we're so happy to hear that you have had such a positive experience using Nurseplus and that you are continuing to use us as your mum's care provider!


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Review from Sarah P (Daughter of Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a live-in carer to cover for her regular carer (also from Nurseplus) during his holiday. Care had been taken to find someone who shared my mother's interests and would enjoy gardening with her. They got on very well and Mum enjoyed his company immensely. He was kind and considerate and
struck exactly the right balance between allowing her to maintain her independence whilst remaining safe.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Salisbury

Thank you for your wonderful feedback. We're pleased to hear that the live-in carer provided during the regular carer's holiday was a great match for your mother and that she enjoyed his company. It's our priority to ensure that our clients feel safe and supported while maintaining their independence.


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Review from Gisele B (Daughter of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the first time that my mother had a live-in carer so it was a new experience for her and also rather daunting. Nurseplus Care at home Salisbury went to great lengths to find the right person and my mother now has a lovely carer and is settled into her new way of life. The management team is
always on hand to listen and is quick to deal with any concerns.

Reply from Callum Ward at Nurseplus Care at home Salisbury

Thank you for sharing your experience, we're glad to hear that Nurseplus Care at Home in Salisbury found the right carer for your mother and that she is now settled and comfortable. Our management team is always here to listen and promptly address any concerns.


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Review from Elizabeth L (Daughter-in-law of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the high level of service Nurseplus have offered me throughout my contact with them (12 weeks plus). My early questions were readily answered over the phone with patience and clarity. The literature provided was also an additional helpful source of information. In particular,
and I believe key to the success of the arrangement, was the huge amount of time and attention given to understanding my father-in-law's needs which resulted in the production of a detailed, practical manual for the carers to refer to. This was reassuring to see be put in place. Crucially, Nurseplus supported the incoming carer on his arrival, and this has been continued since. I have found the carer's notes, recorded on a daily basis, easily accessible and this allows me to be readily updated. I have also been extremely pleased with the level of care provided by our carer who has proved to be competent, kind, hardworking and a willing communicator. Top marks to our carer and Nurseplus!

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Salisbury

Thank you for your detailed and positive feedback. We're thrilled to hear that you've been impressed with our service and that we were able to address your early questions with patience and clarity. We're glad the detailed manual and ongoing support have been reassuring and helpful. It's wonderful to know that our carer has provided competent and compassionate care for your father-in-law.


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Review from V G (Client) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been having overnight sleeping care since late January and I have found Nurseplus nothing but helpful, the staff they have sent me have always been friendly and polite and a pleasure to have around, so I can feel relaxed overnight, which is the object of the exercise.

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Review from D C (Client) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carer we have is first class. She is reliable, thorough, caring and thoughtful. She goes above and beyond what is asked of her, and is intuitive in her care. If she sees that something needs to be done she does it, even if she's not asked. She takes pride in her work and always completes it to an
excellent standard.

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Review from F D (Client) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No problems at all.

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Review from P C (Wife of Client) published on 6 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carer here for six hours while I am away. This involved making coffee and lunch which are done efficiently, most especially caringly. Thank you for that and for simply being alongside my husband.

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Review from A L (Wife of Client) published on 6 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nurseplus have been looking after my husband for 10 months. He now requires two live-in carers to help keep him safe, well-hydrated and fed. He is totally bedbound, non-verbal and all his personal care needs require help. He is in the late stages of Early Onset Alzheimers and remains at home. Since
taking care of my husband, Nurseplus are exceptions and I have trusted them to look after my husband whilst I now continue working. Nurseplus are professional, approachable and listen to what is needed for their clients. Communication is good and the dignity of my husband is intact. Nurseplus are so trustworthy that they now also look after my mother.

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Review from D S (Client) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My carer only comes on Saturday and Sunday mornings for 20 minutes and is always friendly and chatty. Very kind and helpful.

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Review from Moira R (Mother of Client) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Over all I am happy with the service provided. As is my daughter, the client. There are a few administrative things could be improved. The staff are lovely and have been helpful to my daughter and myself.

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Review from M R (Client) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have a good group of carers.

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Review from Diane H (Client) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the carer very helpful cheerful and willing to help me in any way.

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Review from George G (Husband of Client) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, very caring.

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Review from Kenneth N (Client) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My overall comment is good throughout.

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Review from Wendy M (Client) assisted by family/friend published on 7 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the help and service I am given.

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Current Review Score: 9.6 (9.602)

Overview of Review Score

The Review Score of 9.6 (9.602) out of 10 for Nurseplus Care at home Salisbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for Nurseplus Care at home Salisbury is calculated as follows: ( (38 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 41 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nurseplus Care at home Salisbury is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (4)

Becci

Becci Streeter

Job Title: Registered Manager

Joined: 2020

I have been working at Nurseplus since January 2020, I came to Nurseplus after working in care for the 3 years previously. I have a background in an office environment.


I have really enjoyed working with Nurseplus over the last 2 years, I enjoy working with our clients and helping them live full lives in their own homes. I am currently working towards a qualification in social care which I hope will help me further my skills in assisting our clients to lead full and happy lives.


Annie

Annie Horeau

Job Title: Field Care Supervisor

Joined: 2021

I’m 42 years old and was born in the beautiful islands of Seychelles but moved to the UK in 2005. I worked in the tourism industry there and I speak four languages. I have worked as a carer since 2010 and have almost 9 years with Nurseplus.


During my time as a carer, I have obtained a lot of knowledge and experience that is giving me the confidence to start this new venture as a Field Supervisor.


Jaye

Jaye Sheppard

Job Title: Homecare Coordinator

Joined: 2022

I have been working in the healthcare sector for 9 years, working as an HCA. I achieved a Level 2 Diploma in Health and Social care prior to starting with Nurseplus, and I am keen to learn things and advance my training further.
I joined Nurseplus in October 2022 as a Homecare Coordinator, which I am very much enjoying so far. I have been able to use my experience from working in care over the years to help me settle into the role and I look forward to continuing my career within the company.


Amy

Amy Arkell

Job Title: Senior Recruitment Consultant

Joined: 2017

I have worked in Recruitment since 2015 and I have gained a wealth of knowledge in recruitment in care. Since working for Nurseplus, I have gained more knowledge of the care industry which has helped me to find suitable staff for our clients. Recently I joined the homecare side of the business which I have found very rewarding. I enjoy meeting new clients and helping them to be safe and independent in their own homes.


Frequently Asked Questions about Nurseplus Care at home Salisbury

What Type of Services does Nurseplus Care at home Salisbury offer?

Nurseplus Care at home Salisbury offers Home Care & Nursing Care.

How many Carers does Nurseplus Care at home Salisbury employ?

Nurseplus Care at home Salisbury employs 32 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nurseplus Care at home Salisbury to verify any information. View our terms and conditions. Nurseplus Care at home Salisbury has an Enhanced Service – more info.