One to One Community Care

Redlands Business Centre, 3-5 Tapton House Road, Sheffield S10 5BY
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9.4 5 Reviews
  • One to One Community Care, Sheffield
One to One Community Care offer a home care service in the South of Sheffield.

One to One Community Care is able to provide a flexible and professional service to each home care service user, as well as creating care plans to suit each individual's requirements.

The manager of One to One Community Care has over 40 years experience working within the care industry, both within the private and council care sector.

All care workers are professionally trained in the handling and moving of adults as well as administering medication.

Staff have NVQ level 3/4/5 and also have Diplomas in Health and Social care.
One to One has their own training room and 2 members of staff are fully qualified in training in house as well as training in clients' own homes to ensure all needs are met correctly.

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Care Provided by One to One Community Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Susan Smith
  • Person in charge
  • Susan Smith (Manager)

Funding & Fees Guide for One to One Community Care

  • Prices

  • £22ph

One to One Community Care Reviews (5)

9.4

One to One Community Care has a Review Score of 9.4 (9.400) out of 10, based on 5 reviews in the last 2 years. Over all time One to One Community Care has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
0
5
5
0

Review from Katrina F (Daughter of Client) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service from the lovely team of carers who looked after my mum. Professional, caring and always went the extra mile for us all. Mum loved them all. Thank you Manager and your wonderful team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Darron F (Son of Client) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care company are excellent and look after my Mum really well. I'm very pleased with them. All the carers are brilliant. Would highly recommend.

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Review from Jean G (Client) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

One to One is a small local company. The carers are all very efficient, friendly, kind and caring. Happy to help always.

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Management

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Review from Megan M (Niece of Client) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This company and its manager/owner have gone the 'extra mile' right from day one, absolutely nothing we have requested as a family has been too much for them to meet my aunty's needs. The owner/manager has listened to us every step of the way and tweaked/changed the care pack to meet my aunty's needs.
She was always treated with the ultimate care and respect. We would recommend this care company to anyone without hesitation.

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Management

Treated with Dignity

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Review from Christopher H (Son of Client) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff who cared for my mum highly enough. Without exception, they were absolutely wonderful to Mum and showed a level of care second to none. This was a great comfort to myself and my family knows that Mum was being so expertly cared for by warm, compassionate, exceptional individuals
who made up the perfect care team for Mum. Thankful with all my heart.

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Management

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Current Review Score: 9.4 (9.400)

Overview of Review Score

The Review Score of 9.4 (9.400) out of 10 for One to One Community Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for One to One Community Care is calculated as follows: ( (27 Excellents x 5) + (3 Goods x 4) ) ÷ 30 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for One to One Community Care is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jul 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about One to One Community Care

What Type of Services does One to One Community Care offer?

One to One Community Care offers Home Care.

How many Carers does One to One Community Care employ?

One to One Community Care employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact One to One Community Care to verify any information. View our terms and conditions. One to One Community Care has a Platinum Service – more info.