OxleyCare Ltd

A10 Aspire Business Centre, Ordnance Road, Tidworth SP9 7QD
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8.0 1 Review
  • OxleyCare Ltd, Tidworth
OxleyCare is a small agency providing live-in care in the south of England, particularly in places including, but not limited to, Salisbury, Winchester, Bath, Marlborough and Shaftesbury. Being a small agency means the office care staff know clients and carers well and will work closely with clients and their families to ensure that they are matched with the carer most suited to provide the right support, no matter if the care required is complex or just on a companion basis.

Central to the company ethos is respect, compassion, empathy and a desire to assist a client to live as independently as possible in accordance with their wishes. OxleyCare expects carers to uphold the highest standards of professionalism at all times.

As well as long term live-in care placements, OxleyCare can assist in the provision of respite care, either for clients recovering from illness or a hospital stay, or when another carer needs to take a break for a week or more. The recruitment process for carers is strict: all are interviewed, DBS checked and references obtained. Skills are assessed and all relevant training is provided.

Looking into live-in care can be a daunting prospect but OxleyCare fully understands this and is very happy to talk you through the options to ensure you make the right decision for yourself or a loved one.

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Care Provided by OxleyCare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • OxleyCare Ltd
  • Person in charge
  • Claire Walters (Registered Manager)

Funding & Fees Guide for OxleyCare Ltd

  • Prices

  • From £1495 per week

  • Specialised in live-in care for over 20 years and pride ourselves on delivering excellent care. The cost of live-in care depends on the level of care you will need and is agreed at the assessment stage of the process. When you contact our team we will discuss your requirements and arrange a visit to see how we can help.

OxleyCare Ltd Reviews (1)

8.0

OxleyCare Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time OxleyCare Ltd has 1 review.

Overall Experience

  • 1
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Date Published

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Review from C G (Daughter of Client) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout the whole process of putting in place live-in care for my father following an unexpected hospital stay of three weeks, OxleyCare have been brilliant. Efficient, clear and incredibly helpful including doing the assessment while Dad was still in hospital. Arranging for a fantastic carer to
be there when he came home, who is hugely professional, caring and experienced. The way she is with Dad is very nuanced - she adapts to his moods and changing needs as he recovers and becomes more mobile. Has found her way around the house with one showing and cooks delicious wholesome food. We feel very lucky, thank you so much.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for OxleyCare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for OxleyCare Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for OxleyCare Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about OxleyCare Ltd

What Type of Services does OxleyCare Ltd offer?

OxleyCare Ltd offers Home Care.

How many Carers does OxleyCare Ltd employ?

OxleyCare Ltd employs 80 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact OxleyCare Ltd to verify any information. View our terms and conditions. OxleyCare Ltd has an Enhanced Service – more info.