Prestige Nursing & Care (Worthing)

First Floor, 1A Caravelle House, 17-19 Goring Road, Worthing BN12 4AP
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8.9 6 Reviews
  • Prestige Nursing & Care (Worthing), Worthing
Prestige Nursing & Care, in Worthing and East Sussex provide homecare services across the county.

Together the team have over 70 years' experience of providing care to people in the comfort and security of their own homes. Prestige are able to provide anything from one-hour companionship visits to round the clock specialist nursing care.

Care workers are trained in the challenges of dementia and also respite care.

The agency also specialises in temporary and permanent staffing solutions for residential homes, NHS hospitals, private hospitals, case management services, solicitors, Whizz-Kidz camps, prisons, Flu Jabs, tribunals and much more.

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Care Provided by Prestige Nursing & Care (Worthing)

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Palliative Care Nurse
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Jo Hulbert (Regional Manager)

Funding & Fees Guide for Prestige Nursing & Care (Worthing)

  • Prices

  • Monday - Friday Day - £29.40
    Monday - Thursday Night - £31.13
    Saturday Day - £32.50
    Friday & Saturday Night - £32.50
    Sunday Day - £32.50
    Sunday Night - £32.50
    Public Holiday Day - £44.10
    Public Holiday Night - £44.10

  • Our date rate is from 09.00 - 20.00 and the night rate runs from 20.00 - 08.00.

Prestige Nursing & Care (Worthing) Reviews (6)

8.9

Prestige Nursing & Care (Worthing) has a Review Score of 8.9 (8.871) out of 10, based on 5 reviews in the last 2 years. Over all time Prestige Nursing & Care (Worthing) has 6 reviews.

Overall Experience

  • 4
  • 1
  • 1
  • 0
  • 0

Date Published

6
0
1
5
1

Review from June M (Client) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am nearly 93 and now cannot do anything for myself so rely on my lovely ladies. I could not do without them. They cheer me up, reassure me if I worry about things. I only have a few relatives, son in Brighton and Granson with young family in Chester. all get on with carers.
One will bring me 'bubble
and squeak' and fry it for me, one will get things if I run our before my 'shopping' carer. They bring me small souvenirs from their holidays, they are really my extended family. Lovely ladies!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S C (Daughter of Client) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care given to my parents over the last 3 years. We have used the night care as well as visits 3 times a day. The carers are amazing and go above and beyond for the people they care for. Keep family members in the loop and update if necessary. When we did encounter a concern it was
dealt with immediately. The care given to Mum before, during and after her passing was exceptional! The same carers are still with Dad.

Reply from Luke Biggs, Branch Manager at Prestige Nursing & Care (Worthing)

Thank you for taking the time to complete this review and thank you for your kind words.


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Management

Treated with Dignity

Value for Money

Review from T B (Daughter of Client) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided to Dad is very good. The carers are efficient and friendly and they have a good rapport.
I found the office staff and management empathetic while Dad was in hospital for a few weeks during this period.

Reply from Luke Biggs, Branch Manager at Prestige Nursing & Care (Worthing)

Thank you for taking the time to complete this review and thank you for your kind words.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from A Y (Client) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my care. My carers are very friendly and efficient. I look forward to my carers coming here.

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Management

Treated with Dignity

Value for Money

Review from Andre T (Son of Client) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Great carers, very professional but lack backup correct care plans, risk assessments or method statements from their direct management. Due to a serious lack of communications, and administration with outdated care plans (4years). We had to report to the relevant authorities.
Points included major
administrative errors which could have been fatal to an elderly person of 84.
Lack of professional manner, respect and communication with us (family/main carers) and family wishes and safeguards. Having to ask staff on an occasion to cover mother during personal care, to keep her dignity. Males are present in the room. The final straw of being unprofessional was being shouted/very raised voice by a junior member of staff which resulted in requesting a change of care company.

Reply from Luke Biggs, Branch Manager at Prestige Nursing & Care (Worthing)

Thank you for taking the time to leave a us review, we take all feedback on board and will share the positive comments about our wonderful carers with them. Regretfully with the change in the needs of the family, after seven years we sadly are no longer able to care for your Mother. I am sorry that you hadn't been informed by other family members regarding your Mothers’s updated care plan in November last year. We have not been contacted by the relevant authorities about the report that you mention making nor do we have a record of a complaint about a colleague raising their voice or the family’s concerns around the level of dignity shown to your Mother. Our aim is to provide the best possible care to those we support, and this is something we take very seriously so if you would like to share this information with us directly, we will conduct a full investigation. We wish you all and your family all the very best for the future.


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Treated with Dignity

Value for Money

Review from V M (Wife of Client) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff on the whole, very helpful. Timekeeping is good and any untoward events are dealt with, with care and patience.

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Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.871)

Overview of Review Score

The Review Score of 8.9 (8.871) out of 10 for Prestige Nursing & Care (Worthing) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.621 for Prestige Nursing & Care (Worthing) is calculated as follows: ( (23 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 29 Ratings = 4.621

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Prestige Nursing & Care (Worthing) is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Prestige Nursing & Care (Worthing)

What Type of Services does Prestige Nursing & Care (Worthing) offer?

Prestige Nursing & Care (Worthing) offers Home Care & Nursing Care.

How many Carers does Prestige Nursing & Care (Worthing) employ?

Prestige Nursing & Care (Worthing) employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prestige Nursing & Care (Worthing) to verify any information. View our terms and conditions. Prestige Nursing & Care (Worthing) has a Platinum Service – more info.