Prestige Nursing & Care (Shrewsbury) has a Review Score of 7.7 (7.667) out of 10, based on 1 reviews in the last 2 years. Over all time Prestige Nursing & Care (Shrewsbury) has 2 reviews.
Review from Lindsay V (Daughter of Client) published on 7 May 2024
Submitted via Postal Card •
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Reply from Beth Stansfield-West, Marketing Manager at Prestige Nursing & Care (Shrewsbury)
We greatly appreciate your kind words. It's wonderful to hear that your mother is pleased with the care she receives from us. Your feedback is truly encouraging for our team.
Staff
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Treated with Dignity
Value for Money
Review from Hannah A (Granddaughter of Client) published on 7 March 2023
Submitted via Website •
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Reply from Toni Oliver, Manager at Prestige Nursing & Care (Shrewsbury)
Dear Hannah - thank you for taking the time to leave us a review and what a wonderful review it is too. We really appreciate the feedback and will pass this on to our care team. Wishing you and your family all the very best for the future. from the team at Prestige Nursing & Care Shrewsbury.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 7.7 (7.667) out of 10 for Prestige Nursing & Care (Shrewsbury) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.667 for Prestige Nursing & Care (Shrewsbury) is calculated as follows: ( (4 Excellents x 5) + (2 Goods x 4) ) ÷ 6 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Prestige Nursing & Care (Shrewsbury) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Apr 2019
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