Prestige Nursing & Care (Peterborough)

27 London Road, Peterborough PE2 8AN
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9.6 18 Reviews
  • Prestige Nursing & Care (Peterborough), Peterborough
Prestige Nursing & Care in Peterborough provides home care services tailored to meet the care needs of older people, infirm and disabled; offering anything from a simple one hour visit while also providing solutions for more complex round-the-clock nursing care.

The branch has experience in providing specialist care in the home, which includes Palliative care and looking after people with Acquired Brain Injuries. There are also supported living services available and care for people with learning disabilities.

The branch is committed to providing services that meet each individual client's needs and is on hand every step of the way to put your mind at ease.

The branch also offers a range of healthcare staffing solutions to NHS and private hospitals, nursing and care homes, prisons, schools and factories. With a focus always on a responsive, high quality service using staff that integrate seamlessly with your own teams.

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Care Provided by Prestige Nursing & Care (Peterborough)

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Other Care Provided
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Mario Renda (Branch Manager)

Prestige Nursing & Care (Peterborough) Reviews (18)

9.6

Prestige Nursing & Care (Peterborough) has a Review Score of 9.6 (9.627) out of 10, based on 7 reviews in the last 2 years. Over all time Prestige Nursing & Care (Peterborough) has 18 reviews.

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Review from E A (Mother of Client) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service I have received from Prestige Nursing & Care. The carers have been supporting my daughter with her Autism and LD diagnosis since April 2024 and the quality of care has been second to none. They sourced specialist training to ensure my daughter is provided with the best
possible care that is tailored to her needs, and enables her to live her best life.

Reply from Mario Renda, Branch Manager at Prestige Nursing & Care (Peterborough)

Thank you so much for your wonderful feedback! We are thrilled to hear that you are happy with the care your daughter has been receiving. At Prestige Nursing & Care, we are committed to providing tailored support and ensuring that every individual receives the highest level of care. We're so glad that our carers have been able to make a positive impact and that the specialist training has made a difference in supporting your daughter's needs. It's truly rewarding to know that she's able to live her best life with the support she deserves. If you ever need anything further, don't hesitate to reach out.


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Review from William G (Nephew of Client) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In 2021 our Uncle needed more care than our Aunt and us as a family could provide so we looked at options for this. We found Prestige Nursing and Care after an internet search of local providers and after the local manager came to visit us we had them set up the care at home.
Prestige have been brilliant,
they were there for our Aunt and Uncle when they needed them and did not let us down in anyway. The carers were always polite, caring, respectful and professional. They supported our Aunt when our Uncle died in 2023 and felt very much like 'part of the family'.
Our Aunt is now in residential care as we feel that is now more appropriate for her needs but the manager at Prestige has been in regular touch with us and has shown a genuine concern for our Aunts wellbeing.
I would not hesitate to recommend Prestige. A very well run and professional care provider and we will always be grateful for the excellent service they provided for our family.

Reply from Mario Renda, Branch Manager at Prestige Nursing & Care (Peterborough)

Thank you very much for your kind review. Speaking with the care team, they got so much out of caring for your aunt and uncle, and found it so rewarding to make a difference, for them to live their best lives at home, for as long as they could. This is what care is all about and we have all thoroughly enjoyed the time we have spent with them. Best wishes for the future.


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Review from T G (Nephew of Client) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly service that allowed my aunt and uncle to remain in their own home for as long as possible. The service was excellent and the carers were friendly and went above and beyond the call of duty when required.

Reply from Mario Renda, Branch Manager at Prestige Nursing & Care (Peterborough)

Thank you very much for your review. It has been such a pleasure looking after your aunt and uncle for so many years. I am so proud of the team of carers who consistently provided excellent quality of care for them. Please let us know if you ever need us again in the future. Best Wishes.


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Review from J P (Wife of Client) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prestige have been looking after my husband for about 3 years. l can not praise them enough for the care they give him and they also make sure l am coping. It's the little things that mean so much and they are good at that. l can go out feeling that my husband is safe and very well looked after. l have
the same person each visit and to me she is the best.

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Review from Amanda C (Daughter of Client) published on 14 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Am very happy the service and the staff that provide care for our mum.
They are very professional, thorough and flexible and most importantly we trust them and Mum likes them.
The paperwork is spot on, as is the handovers.
Very happy.

Reply from Mario Renda, Branch Manager at Prestige Nursing & Care (Peterborough)

Thank you very much for your kind review. Speaking with our carer colleagues, they thoroughly enjoy caring for your mum and it has been a pleasure to be there for her and the family.


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Review from Katie S (Daughter of Client) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have received excellent service from Prestige Nursing & Care, recently and a few years ago too for my mother. They are extremely knowledgeable, very caring and nothing is too much trouble. The carers are very kind and courteous.

Reply from Mario Renda, Branch Manager at Prestige Nursing & Care (Peterborough)

Thank you so much for taking the time to provide kind feedback. We are delighted that you are so happy with our service and will continue to provide the best quality of care. I will share this feedback with our carer colleagues and the wider team.


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Review from R M (Client) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers I have had from Prestige have always been very reliable, courteous and punctual. They are happy to offer me assistance with my daily requirements and they work well with my primary caregivers.

Reply from Mario Renda, Registered Manager at Prestige Nursing & Care (Peterborough)

Thank you very much for taking the time to complete a review. It is lovely to hear positive feedback and we look forward to continuing to provide the best quality of care.


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Review from M A (Son of Client) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First class service, we have two carers who look after my dad who has Parkinson's one male and one female. Both are really lovely people and have been a massive help to my dad and given some much-needed respite for my mum. I would highly recommend Prestige to anyone.

Reply from Mario Renda, Branch Manager at Prestige Nursing & Care (Peterborough)

Thank you very much for taking the time to leave a lovely review. We are delighted to hear about the high standard of care we are providing and the positive impact this is having on your father and your family. Best Wishes, from all the team.


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Review from Anna C (Daughter of Client) published on 30 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you, Prestige Nursing and Care in Peterborough, for all your support and understanding from the branch staff and the amazing carers over the years for our dear mother. Especially during her last few weeks of life in hospital. We know she would have liked to have thanked you too for all your help
and kindness, in making her life as comfortable as possible. I cannot praise and recommend Prestige enough.

Reply from Mario Renda, Branch Manager at Prestige Nursing & Care (Peterborough)

Thank you so much for your kind words. We are so pleased to hear this, especially the feedback regarding our carers. We take great pride in the quality of care we provide and speaking with the carers, your mum was a joy to be with and care for. Best wishes from the whole team.


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Review from V P (Client) published on 28 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prestige were able to support me with respite care at short notice recently while my family took a break.
The manager was efficient and took time to assess my requirements and explain how care was provided.
I was very pleased with the staff I was introduced to who were friendly and attentive to my
needs. Having professional support was new to me but I felt comfortable with the carers in my home. I will be using Prestige Nursing and Care again in the near future.

Reply from Lisa Fisher, Marketing Operations Manager at Prestige Nursing & Care (Peterborough)

Thank you for your kind words and for taking the time to leave us a review.


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Review from Simon H (Father of Client) published on 25 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prestige Nursing & Care have looked after our disabled son for nearly four years. During this time they have been very professional, reliable and organised. The carers have been very experienced, friendly and pleasant - essential when they are in your home for many hours. During a recent Covid outbreak
in the household, they have continued to provide a reliable and professional care service under difficult conditions. Communication and day to day management matters have generally been excellent and any minor problems or concerns have been dealt with extremely promptly by the Field Manager. I would have no hesitation in recommending their services.

Reply from Mario Renda, Branch Manager at Prestige Nursing & Care (Peterborough)

Thank you so much for your kind feedback. We are delighted that you are so happy with our service and we will continue to provide the best quality of care for your son.
Best Wishes.
Mario Renda - Peterborough Branch Manager.


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Review from S C (Client) assisted by family/friend published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found all the carers to be very friendly, approachable and respectful of the fact they are in our home. We also found the quality of their care to be first-rate. The Field Care Manager has been very good to deal with and communicates clearly.

Reply from lisa fisher, Marketing Operations Manager at Prestige Nursing & Care (Peterborough)

Thank you for your kind words., we are delighted to receive so lovely feedback.


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Review from M A B (Client) assisted by family/friend published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring and thoughtful.
Not always totally reliable regarding time.

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Review from J B (Son of Client) published on 26 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her staff were always understanding and would listen and come up with solution focused outcome. We would not have been able to support our mother in the community without their care and professional support.

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Review from J M (Client) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been most satisfied with the care provided. Carers have arrived, usually on schedule, in uniform. They have been helpful, friendly and professional. On occasions when difficulties have arisen, I would have preferred better contact with management but appreciate that this cannot always be possible
centrally though. Prestige Nursing + Care provide an efficient service.

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Review from Adriana S (Client) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care received compassionate and professional. Visit times consistent. I am satisfied that I am receiving continuity in the Carers which visit.

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Review from D H (Client) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I use the care provider for 5 days a week. My Carers visit for 30 mins each morning. I can confirm they turn up regularly and assist me as required, dressing and general duties. I have no complaints. They keep a daily record of their visits and the folder is kept here so that my family can keep a check
on their care provided.

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Review from Su F (Daughter of Client) published on 18 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not recommend this care agency highly enough. Their response to an urgent request was immediate. Very caring and very astute assessment of my mother's needs.
I was able to amend the care as my mother's health improved, so she now no longer requires daily support.


I do not know where we

would have been without them.

Reply from Claire Higgins, Branch Manager at Prestige Nursing & Care (Peterborough)

Thank you for your kind words, the team work hard to deliver the best possibly quality service. We are always here for you and the family when required. Thank you for taking the time to share your appreciation.


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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for Prestige Nursing & Care (Peterborough) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.927 for Prestige Nursing & Care (Peterborough) is calculated as follows: ( (38 Excellents x 5) + (3 Goods x 4) ) ÷ 41 Ratings = 4.927

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Prestige Nursing & Care (Peterborough) is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (3)

Charlotte

Charlotte Walton-Gollop

Job Title: Branch Manager

Joined: 2007

My name is Charlotte and I’ve worked for Prestige Nursing & Care for over 14 years starting as a care assistant and now the proud manager of the Sleaford and Peterborough branches.
I have experience in childcare and education and was previously a teaching assistant and Special needs 1:1 with Autism and learning disabilities.
My knowledge in care is through home care services, learning disabilities/challenging behaviour, end of life care, case management, Dementia and complex care.
I have NVQ qualifications in Health & Social including a Level 2, 3 and Level 5 in Leadership and Management in Health & Social Care.


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Kat Jeffery

Job Title: Field Care Manager

Joined: 2009

Kat Jeffery has worked in the care sector for nearly 15 years. She enjoys her role as a Field Care Manager as it enables her to continue interacting with her staff, service users and their families. Her experience as a care worker, care co-ordinator and recruitment consultant frequently proves valuable in her current position. Kat especially likes to work closely with people because it allows her to hear their wonderful stories and learn from them. Her hope is that by reaching out to her staff and service users on a regular basis it makes them feel someone is there for them.
Kat has an NVQ level 3 in Health & Social Care.


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Karen Shrubb

Job Title: Branch Nurse

Joined: 2016

I graduated from Maidstone School of nursing training in 1982, as a State Registered Nurse (Adult General Nurse)
Since qualifying as a nurse, I have spent over 15 years working for the NHS, predominantly as the lead nurse on the night shift. I have dedicated my career to caring for patients in a variety of hospital and community settings, I have a genuine interest in all, of my patient’s quality of life and always give one hundred percent towards this.
I have spent 25 years caring for patients from a wide range of brain and neurological conditions, I have gained significant knowledge of neurological damage and diseases whilst providing rehabilitation nursing care procedures and education. I specialised in ventilated and non-ventilated trachea management, percutaneous endoscopic gastrostomy, bowel and bladder management, tissue viability, wound and pressure care management.
I undertook to work towards a BSC Health Studies (Cornwall) with the University of Plymouth, completing the following modules: Work-Based Learning, Evidence-Based Practice, Introduction to Promotion of Continence, Leadership in Practice and ENB 913 – Care and Rehabilitation of Physically Disabled People, between 2000 and 2005.


I undertook the Pearson BTEC Level 3 Award (specialist 8-12) in education and training through Brooks and Kirk Independent Training Providers qualifying as a Tutor August 2020, in order to enhance my capabilities as a Trainer of Administration of Medications.
Or
Karen has been an RGN since 1982, she has covered a variety of fields of work including hospitals, nursing and residential homes. Karen’s experience covers caring for patients suffering from a wide range of neurological conditions, brain injuries, Parkinson’s Disease, Multiple Sclerosis, Motor Neuron Disease, Huntington's Chorea, whilst on a neurological rehabilitation unit, she specialized in caring for Ventilated and non-ventilated trachea patient’s which often involved Percutaneous Endoscopy Gastrostomy (PEG), Bowel and super-pubic catheter management.


Frequently Asked Questions about Prestige Nursing & Care (Peterborough)

What Type of Services does Prestige Nursing & Care (Peterborough) offer?

Prestige Nursing & Care (Peterborough) offers Home Care & Nursing Care.

How many Carers does Prestige Nursing & Care (Peterborough) employ?

Prestige Nursing & Care (Peterborough) employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prestige Nursing & Care (Peterborough) to verify any information. View our terms and conditions. Prestige Nursing & Care (Peterborough) has a Platinum Service – more info.