Quality Care Devon Ltd

Jayden House, 21 Starpitten Grove, Torquay TQ2 8BX
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7 Reviews
  • Quality Care Devon Ltd, Torquay
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Care Provided by Quality Care Devon Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Douglas Gerring
  • Person in charge
  • Jodie Simons (Service Manager)

Quality Care Devon Ltd Reviews (7)

Over all time Quality Care Devon Ltd has 7 reviews.

Overall Experience

  • 5
  • 2
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7
Overall Experience  Overall Experience 4.0 out of 5

Couldn't have better carers, always so cheerful. Nothing is too much trouble.

Reply from Doug Gerring, Director at Quality Care Devon Ltd

Thank you very much, its very rewarding to hear such reviews.


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Overall Experience  Overall Experience 5.0 out of 5

Caring is a vocation, not a job and that is how Quality Care sees it too. The carers treat you with kindness, dignity, and respect. They are well trained and especially during COVID, you saw how hard they work. It is really hard to breathe behind those masks but they carry on regardless, even as their
glasses steam up. They care so much they will go shopping for service users outside normal hours because that person has no one else. They make life so much easier.

Reply from Doug Gerring, Director at Quality Care Devon Ltd

Thank you very much, Heidi, it is our pleasure to help.


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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the care that I receive. I have regular carers, a small team that I feel is extremely important in order to build up trust, confidence and respect. I believe that a good relationship between carer and service user is vital and I cannot thank the company enough for providing
me with the perfect carers to achieve this. I would also like to take this opportunity to praise all who work in the office. They have such a difficult job to do, but they do it so well. They are also extremely understanding. On behalf of myself and my family, thank you all so much.

Reply from doug gerring, Director at Quality Care Devon Ltd

We are all very happy to hear that, we do try our very best, we are now in uncertain times and you can be sure we will do our bit to continue to deliver nothing but the best service we can.


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Overall Experience  Overall Experience 5.0 out of 5

Very impressed, willing and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the service and trust the ability of the staff to care for me with dignity.

Reply from doug gerring at Quality Care Devon Ltd

Thank you so much for your valued review; we work hard to train our staff to a very high standard.


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Overall Experience  Overall Experience 4.0 out of 5

I am satisfied with my care and have got good carers who look after me well.

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Overall Experience  Overall Experience 5.0 out of 5

You looked after my neighbour earlier this year and I wanted to thank you for making such a difference whilst in he was in recovery, lovely staff, very caring.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Quality Care Devon Ltd

What Type of Services does Quality Care Devon Ltd offer?

Quality Care Devon Ltd offers Home Care.

How many Carers does Quality Care Devon Ltd employ?

Quality Care Devon Ltd employs 54 carers.