Crossroads Care (Ribble Valley)

Unit 10, Hawthorne Business Park, Lincoln Way, Clitheroe BB7 1QD
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8.0 1 Review
  • Crossroads Care (Ribble Valley), Clitheroe

Care Provided by Crossroads Care (Ribble Valley)

  • Type of Service
  • Home Care Provider
  • Voluntary / Not for Profit Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Ribble Valley Crossroads Care
  • Person in charge
  • Jaime Murphy (Manager)

Funding & Fees Guide for Crossroads Care (Ribble Valley)

  • Prices
  • Rates vary from £11.60 per half hour up to £25.35 per hour


Crossroads Care (Ribble Valley) Reviews (1)

8.0

Crossroads Care (Ribble Valley) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Crossroads Care (Ribble Valley) has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
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1
1
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Overall Experience  Overall Experience 5.0 out of 5

Very professional and helpful. All the carers we have had dealings with have been exemplary. It is not always easy to allow someone into your home to look after your own loved one, but have no qualms with Crossroads. Would highly recommend it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Crossroads Care (Ribble Valley) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Crossroads Care (Ribble Valley) is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Crossroads Care (Ribble Valley) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jan 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Crossroads Care (Ribble Valley)

What Type of Services does Crossroads Care (Ribble Valley) offer?

Crossroads Care (Ribble Valley) offers Home Care.

How many Carers does Crossroads Care (Ribble Valley) employ?

Crossroads Care (Ribble Valley) employs 25 carers.