Comfort Call (Middlesbrough)

Rooms 46, 38, 39, 40, South Tees Business Centre, Puddlers Road, South Bank, Middlesbrough TS6 6TL
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3 Reviews
  • Comfort Call (Middlesbrough), Middlesbrough
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Care Provided by Comfort Call (Middlesbrough)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Person in charge
  • Katie Wem (Managers)
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Comfort Call (Middlesbrough) Reviews (3)

Over all time Comfort Call (Middlesbrough) has 3 reviews.

Overall Experience

  • 3
  • 0
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Date Published

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3

Review from Paul R (Son of Client) published on 23 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers assigned to my mother have been absolutely brilliant.
In just a few days, they have won my mother's confidence over and she really gets along with her carers.
I don't know the whole team, however, I have met the carers, so a special mention to them both; thank you for being such dedicated
and friendly carers to my mother.
Kind regards.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Eileen B (Daughter of Client) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can only speak very highly of each and everyone who attended my Dad. They were polite, friendly, professional and nothing was too much trouble for them. Dad related to every one of them and they never left without a friendly goodbye. My only objection was the stoppage of written records, the book was
the lifeline to us know if they had attended and if Dad had eaten or had a drink and I know I’m not the only user who thinks this, maybe a review of this could be considered.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Kitty G (Client) published on 3 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been with this company for 2 weeks but I am very impressed with their time-keeping and the standard of care given by the workers in my home. They are punctual and very interested in their clients, easy to develop a relationship. They do not skimp on standards in any respect.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Comfort Call (Middlesbrough)

What Type of Services does Comfort Call (Middlesbrough) offer?

Comfort Call (Middlesbrough) offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Comfort Call (Middlesbrough) to verify any information. View our terms and conditions. Comfort Call (Middlesbrough) has a Basic Service – more info.