S and S Home Care Ltd

Green Gables, Bolton Road, Silsden, Keighley BD20 0NR
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8.0 3 Reviews
  • S and S Home Care Ltd, Keighley
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Care Provided by S and S Home Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Sandra Etherington
  • Person in charge
  • Sandra Etherington (Manager)
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S and S Home Care Ltd Reviews (3)

8.0

S and S Home Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time S and S Home Care Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
0
1
2

Review from Charlotte C (Granddaughter of Client) published on 5 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing! S and S Home Care provided a brilliant service for my terminally ill grandmother. The staff were friendly, caring and carried out their duties exceptionally well.
The carers at S and S made a difficult time that much easier, with their expertise, knowledge and unprecedented kindness.
This service was a great source of comfort to my grandmother during her last weeks of life and to the whole family.
Thank you ever so much.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sue P (Sister of Client) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care from the whole team. The professional care shown towards my brother was exceptional, and he is treated with kindness, dignity and compassion. Without this team, my brother would not have been able to cope and live in his own home. I cannot thank you enough for everything you have done
for him. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jayne M (Client) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not praise S and S Home Care enough. My 90-year-old father has been so well cared for over the past few years by all the staff and because it is a small company it’s ideal for dementia patients.
At Christmas my dad got ill and I was unable to leave the house and sort out a GP and stay with him
due to having coronavirus so a carer offered to come back to him after her visits and arrange a GP ring back she waited and then collected the prescription he needed in her own time, she refused to be paid any extra.
This is typical of the very dedicated staff and can not recommend highly enough
Thank you, S and S.

Reply from Sandra Etherington, Manager at S and S Home Care Ltd

Thank you so much for your comments. We always aim to treat our service users as we would wish our own families to be treated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for S and S Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for S and S Home Care Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for S and S Home Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about S and S Home Care Ltd

What Type of Services does S and S Home Care Ltd offer?

S and S Home Care Ltd offers Home Care.

How many Carers does S and S Home Care Ltd employ?

S and S Home Care Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact S and S Home Care Ltd to verify any information. View our terms and conditions. S and S Home Care Ltd has a Basic Service – more info.