Safe Care

38 Delamere Road, Trowbridge BA14 8ST
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3 Reviews
  • Safe Care, Trowbridge
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Home Care Providers belonging to Trinity Homecare
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9.7
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Care Provided by Safe Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Helen Cass
  • Person in charge
  • Helen Cass (Manager)
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Safe Care Reviews (3)

Over all time Safe Care has 3 reviews.

Overall Experience

  • 2
  • 0
  • 1
  • 0
  • 0

Date Published

3
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3

Review from Janey W (Daughter of Client) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ten years ago, SafeCare provided a lovely lady to clean my mum’s house. My mum always looked forward to her visit as she was efficient and friendly.
A year ago, I needed to arrange domiciliary care visits twice a day to provide personal care to my bed-bound father. What a delight when the same lady
arrived. Straight away, I thought this was a good testament for a company to still have the same staff member after so many years.
SafeCare provided twice daily personal care visits to my dad for 10 months. All of the small group of staff that visited my dad were caring and thoughtful, and he even developed a special relationship with two of them.
They are a small, local company, run by a lady who clearly stays involved in her staff and clients. She also did what she could to accommodate extra visits, even at short notice. Thank you to all the team! And I would not hesitate to recommend them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Phil E (Son of Client) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team provided outstanding 'end of life' care to my father in the last 11-days of his life at home. All the carers were empathetic/caring and thorough in the service that they provided. It made the last 11-days of my father's life a little easier.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Heather T (Client) published on 2 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Clarity of what shopping means. Safe Care only supports one place shopping. Which means that I can't access a range of shopping opportunities (shops). Under an agreement with the social worker I had in writing I had two hours shopping at 2 shops. SafeCare disagreed and would support in one place only.
I think Safe Care should make it clear that it is one place (shop) on their website. This was never discussed at the time of signing the contract with Safe Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 7 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Safe Care

What Type of Services does Safe Care offer?

Safe Care offers Home Care.

How many Carers does Safe Care employ?

Safe Care employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Safe Care to verify any information. View our terms and conditions. Safe Care has a Basic Service – more info.