Shores Home Care Ltd

29-31 Seaside Road, Withernsea HU19 2DL
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8.0 3 Reviews
  • Shores Home Care Ltd, Withernsea
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Care Provided by Shores Home Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Shore Homecare Ltd
  • Person in charge
  • Penny Hart (Manager)
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Shores Home Care Ltd Reviews (3)

8.0

Shores Home Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Shores Home Care Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
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0
1
2

Review from Laura N (Daughter of Client) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good call from carer for my relative, the carer has helped with the care of my dad so much, I am feeling a lot more confident with the way they do the job, they are looking after him everyday and helping.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Judie H (Daughter of Client) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Shores have provided care for my father-in-law for many years until his death in January. Throughout this time, they provided excellent care and went above and beyond on many occasions. The staff became his second family and gave us complete peace of mind knowing that all his needs were being taken
care of. They were quick to flag any problems and suggest sensible solutions, calm in emergency situations, for example, when he had falls etc, and very efficient in dealing with his increased needs as he got older. The staff always turned up with big smiles and treated him with kindness and respect; they also gave support to the wider family when we were worried about the future or needed reassurance. I cannot recommend them highly enough.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Nick B (Son of Client) published on 16 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Shores Home Care has been supplying home care for my dad since October 2021. The previous care provider pulled out of the area giving us very little time to find a new provider. Shores Home Care bent over backwards to ensure they could meet my dad's care needs at very short notice. The care he has received
has been fantastic. Every carer who has worked with him has been caring, safe, friendly and very professional, and dad always looked forward to and enjoyed his morning chat with his carer. The management team are also superb and responds to calls very quickly if they are not in the office. Unfortunately, my dad had a fall and has been hospitalised for a while, and now has to move into a care home. Throughout this time, Shores have been very supportive, and I cannot recommend them highly enough.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Shores Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Shores Home Care Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Shores Home Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Aug 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Shores Home Care Ltd

What Type of Services does Shores Home Care Ltd offer?

Shores Home Care Ltd offers Home Care.

How many Carers does Shores Home Care Ltd employ?

Shores Home Care Ltd employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Shores Home Care Ltd to verify any information. View our terms and conditions. Shores Home Care Ltd has a Basic Service – more info.