Sisterly Care Ltd - Havant

Denvilles House, 33 Emsworth Road, Havant PO9 2SN
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31 Reviews
  • Sisterly Care Ltd - Havant, Havant
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Care Provided by Sisterly Care Ltd - Havant

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Sisterly Care Ltd
  • Person in charge
  • Julie Ronson (Manager)

Funding & Fees Guide for Sisterly Care Ltd - Havant

  • Prices

  • £12.00 - £17.00 per hour
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Sisterly Care Ltd - Havant Reviews (31)

Total of 31, showing 1-20

Over all time Sisterly Care Ltd - Havant has 31 reviews.

Overall Experience

  • 19
  • 10
  • 2
  • 0
  • 0

Date Published

31
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31

Review from P C (Client) published on 9 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and assist me with all aspects of my needs. They do not rush me and are happy to let me do things that I can do still.

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Review from Katie L (Daughter of Client) published on 22 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, professional, compassionate and kind always. Would highly recommend! Very helpful and provided good conversation for my mother. Never patronising and always treated my mother with dignity and kindliness! We appreciate all you did to help.

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Review from Eileen M (Client) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been very happy with all the girls that come to look after me they are very kind and will always try to make me feel happy for the day. I always look forward to them coming they are just like having good friends.

Reply from Julie Ronson, Manager at Sisterly Care Ltd - Havant

Thank you for your lovely review. These reviews play a big part in our business and we are forever grateful for them.


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Review from C S (Daughter of Client) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good. Girls are always helpful and friendly. If late, they always apologise. Mum is very pleased with the girls.

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Review from John C (Client) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic, reliable, caring, chatty. I feel safe. Nothing is too much trouble.

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Review from Albert M (Client) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Compared with other home care services, I am finding the company very reliable and most helpful in every possible way. Unfortunately, my care is very restricted but I am well satisfied with the treatment I am receiving and the staff at all levels are most helpful and understanding of my needs.

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Review from Roy M (Client) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy!

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Review from James M (Husband of Client) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always willing to do extra.

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Review from Audrey F (Wife of Client) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very grateful for the care given to my husband, 93. They go in 30 minutes each morning, the girls get him up, put him in the bath using bath riser. Dry, dress and leave him in the upstairs sitting room. They are usually on time. Invariably encouraging and positive. The girls have become
valued friends.

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Review from Elizabeth P (Wife of Client) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am satisfied. They are all on time.

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Review from Margaret S (Client) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are very good. Office staff dealing with schedules very good. Office staff dealing with bills and payments unreliable and need a shake up. Too much reliance on computers.

Reply from Julie Ronson, Manager at Sisterly Care Ltd - Havant

Unfortunately, this lady had some confusion with an invoice, after dealing with her situation it was concluded that she had overlooked two invoices with the same amount but different dates. She thought she was paying the same invoice twice and so was not impressed by Management for asking for another payment. All turned out OK in the end so we hope her feelings towards us have now changed too.


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Review from Dorothy G (Client) assisted by family/friend published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care I receive. My carers are all very kind and caring. I sometimes feel confused and a bit disorientated when I wake up in the morning, but having someone there to get me breakfast and reassure me is a great comfort. It is nice to have a chat and see a cheerful face, as I
feel a bit lovely at times. I think it's also reassuring for my family to know that I have someone popping in at breakfast and teatime to check on me. I don't always remember their names but I do recognise their faces and I have become very fond of them.

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Review from Joan W (Client) published on 19 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I began to use Sisterly Care's services when there were certain tasks around the house I could no longer safely do - chiefly cleaning the stairs.
I have been impressed by the staff, who are cheerful and business like, but who generally find a few minutes for a laugh and a chat, and who check that I
am comfortable.
I don't yet need personal care, but if that day comes I would not hesitate to employ Sisterly Care - it seems to me that they have the right ethos, and I have already recommended them to a friend, who I believe now employs their staff.

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Review from Peggy R (Client) assisted by family/friend published on 5 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first meeting with Sisterly Care, I have found the company to be well managed and professional. My care package was put in place in a most efficient manner and with the minimum of fuss. My care needs are always fulfilled to a very high standard and nothing is ever too much. All staff are smart
in appearance, punctual, cheerful and clearly, have my best interests at heart.
I can offer no greater praise than to say the I look forward to each visit.

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Review from Sydney W (Client) published on 5 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found all members of Sisterly to be kind and courteous and willing to assist in any task.

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Review from Tom K (Client) assisted by family/friend published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and caring.

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Review from Susie D (Daughter of Client) published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sisterly Care Ltd have provided wonderful support to our family in very challenging times and more importantly, exemplary care to my mother. We are provided with the same carer, who is very kind to my mother and who is exceptionally reliable. The back office staff are also very good and easy to deal
with. I would thoroughly recommend this company.

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Review from I H (Client) assisted by family/friend published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Living alone is tough and when I realised I needed support, I turned to Sisterly Care. They came and met me, listened to what I needed and introduced a care plan which really helps me. The carers understand the best way to assist me with daily jobs and treat me with respect, this has helped ease the
responsibilities on my family. I have already recommended Sisterly Care to others and a big thank you to all their staff.

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Review from G A (Client) assisted by family/friend published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Sisterly Care have assisted for the past 4 years. I am pleased with the assistance throughout this period. I have personal care 4 times a day including weekends. Staff are very cooperative in helping my position.

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Review from Lucy C (Client) assisted by family/friend published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sisterly Care is one of the best agencies I've used for care. They've kept themselves small and more personal. They'll always listen to what you have to say on the phone and remain polite even with a small issue, other agencies haven't been so polite. They also always warn me if there is a problem with
getting a carer to me or if the times need to be changed. Sometimes carers can be a bit off and some come very early sometimes. The agency is aware of this.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Sisterly Care Ltd - Havant

What Type of Services does Sisterly Care Ltd - Havant offer?

Sisterly Care Ltd - Havant offers Home Care.

How many Carers does Sisterly Care Ltd - Havant employ?

Sisterly Care Ltd - Havant employs 55 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sisterly Care Ltd - Havant to verify any information. View our terms and conditions. Sisterly Care Ltd - Havant has a Basic Service – more info.