Sisterly Care Ltd - Havant

Denvilles House, 33 Emsworth Road, Havant PO9 2SN
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31 Reviews
  • Sisterly Care Ltd - Havant, Havant
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Care Provided by Sisterly Care Ltd - Havant

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Sisterly Care Ltd
  • Person in charge
  • Julie Ronson (Manager)

Funding & Fees Guide for Sisterly Care Ltd - Havant

  • Prices

  • £12.00 - £17.00 per hour
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Sisterly Care Ltd - Havant Reviews (31)

Total of 31, showing 21-31

Over all time Sisterly Care Ltd - Havant has 31 reviews.

Overall Experience

  • 19
  • 10
  • 2
  • 0
  • 0

Date Published

31
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0
0
31

Review from Gina K (Wife of Client) published on 6 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was diagnosed with lung cancer and Sisterly Care provided his end of life care.
What can I say, they were absolutely wonderful.
All the care staff were very caring and provided both myself and my husband the support we both needed. Not only were they considerate to him but helped me with
both the practical and emotional side.
They were all so kind the day he passed away and took control of everything for me.
My angels in purple.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P W (Daughter of Client) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the initial contact with my mother's carer, the service has been very good. My dad is happy with the service and it has been flexible to meet his needs. Only comment I would have is that he often has different carer's which is not a real problem, but it takes him a while to get used to his new
person.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J S (Client) assisted by family/friend published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The team are very friendly and helpful. I am treated with respect and dignity. If I am ill or poorly when they arrive to shower and dress me, then they call my daughter. This rarely happens though my being ill.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M H (Client) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are nice, competent and obliging.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Eileen B (Client) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are always punctual, cheerful and friendly disposition and I would definitely recommend them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Gladys S (Client) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very caring, supportive and understanding of my situation, very kind and willing to help me.

Staff

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Management

Treated with Dignity

Value for Money

Review from M H (Daughter-in-law of Client) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sisterly Care provide carers who do exactly as we have requested and take into account what mum asks them too. As time has progressed, care needs have changed and a call to the office has resulted in the required changes being actioned.


There have been occasions when doctors or nurses have been

needed and carers have organised this and informed us. We are pleased with their work. The carers write a log which keeps us informed of practical difficulties they have come across.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Evelyn W (Client) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care I get is very good, caring, helpful. The carers make you feel relaxed in their company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P G (Client) assisted by family/friend published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sisterly Care have always been reliable with very competent, caring staff. Would recommend this company to anyone without hesitation.

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Management

Treated with Dignity

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Review from Albert M (Client) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since I only have a carer once a week for a quarter of an hour to wash my left leg, my experience provided by the staff is very restricted. I have had treatment from many of the staff; on all occasions, they have been very courteous and capable, including the management.

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Review from M H (Client) assisted by family/friend published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend Sisterly Care to other people, staff are punctual and cheerful. The personal touch is excellent.

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Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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