Totally Living Care

Andrew is co-owner of Totally Living Care Ltd & Carons Care Line Ltd which are based in Codford, Warminster. Andrew is Totally Living Care's Registered Manager and is our Training Manager for both companies as he has a wealth of care knowledge due to working within the care profession for many years. worked in the care industry for many years.

Andrew’s philosophy is to provide carers who are passionate about their work and pride themselves on delivering an excellent service, thereby promoting the well-being of the Service Users. Andrews's dedication to training is well recognised and training is always being developed and disseminated to both companies with outstanding results.

Barbara Highman has been a director at Totally Living Care Ltd since August 2015. Barbara has a wealth of experience and knowledge of looking after customers in their own homes for over 30 years. She was recently the manager of a local domiciliary care agency looking after over 100 customers. She is a recognised ‘Care Ambassador’ who sits on a panel ensuring that all agencies look at ‘Best Practice’ for is customers. She is also a dementia champion. Barbara is a trainer and assessor; it is anticipated this will take Totally Living Care to another level in its care for its customers. Barbara has the same ethos as Andrew and they work together promoting ‘the best care available at an affordable price’

Jake started with Totally Living Care in June 2017 as a part-time Administrator whilst studying at the local college, where he achieved his Level 2 and Level 3 in Health and Social Care. In 2018 Jake finished college and became a full-time Administrator who would deal with social service, assess new packages of care and also deal with other healthcare professionals.

In 2019, Jake became Totally Living Care's Care Co-Ordinator. This meant he was responsible for making sure our clients' care package met their individual needs and also ensured the smooth running of the day-to-day business, Jake also had the responsibility of supervising co-coordinating and supporting our amazing carers.

Jake was promoted to Totally Living Care's Care Manager who is now responsible for the smooth running of the day-to-day business, supporting the senior and care staff whilst working in the community, communicating with families, healthcare professionals, local authorities and nursing teams. Jake is now a Totally Living Care Nominated Individual.

Lucy started with Totally Living Care in January 2017 as a part-time Administrator, very soon after her starting Lucy became our full-time Administrator and worked closely alongside Jake. Lucy achieved her Level 2 in Business and Administration in 2018 and hasn't stopped since.

In 2019 Lucy became our Finance Administrator and is always here to answer any queries about finance or billing. Over the years Lucy has developed a keen understanding of finance within the Health and Social Care sector and has gained a much-needed understanding of working alongside local councils & local CCGs.

Lucy works alongside Barbara who is our finance director/co-owner..

Fi joined TLC in 2018, Fi has a vast amount of experience working in the health and social care sector. Fi has the responsibility of organising and scheduling staff on their weekly rotas and making sure that all clients receive their calls at their allocated times and days.

Sarah has been working at Totally Living Care for many years! Sarah has been a Senior Carer since 2018 and has been supporting our amazing care staff when working in the community outside of office hours and at weekends. Sarah has recently been promoted to our Care Administrator Sarah and is now responsible for completing client reviews, updating clients' care plans and routines as well as being a member of our friendly office team.

Katie has been working with Totally Living Care for many years and has grown into a brilliant Senior Carer. Katie is responsible for supporting our carers when working in the community outside of office hours and on the weekends. Katie is also responsible for conducting observations on our carers to make sure that they are providing our clients with the best care.