Other Home Care Providers you may be interested in:
Type of Call Daily Rate Per Call Weekend Rate Per Call
1 Hour Day £26.00 £28.00
¾ Hour Day £19.50 £21.00
½ Hour Day £13.00 £14.00
Outreach Call per Hour £26.00 £28.00
1 Hour Laundry/Shopping £26.00 £28.00
1 Hour Domestic Services £26.00 £28.00
½ Hour Prescription Collection £13.00 £14.00
Please note that Bank Holidays will be charged at double the hourly rate.
For prices of any other services that you may require i.e. all night sitting, sleeping services or 24 hour care please call our office for a quote.
Specialist Care Services has a Review Score of 9.7 (9.700) out of 10, based on 7 reviews in the last 2 years. Over all time Specialist Care Services has 7 reviews.
Review from Catherine B (Daughter of Client) published on 17 May 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Michaela Green, Manager at Specialist Care Services
Thank you for taking the time to provide this feedback, which is extremely important for our team. Please know that you have our deepest sympathies during this difficult time. Kind regards, Specialist Care Services Team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Josie S (Client) published on 11 December 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Michaela Green, Manager at Specialist Care Services
Thank you for taking the time to provide this feedback, which is extremely important for our team. Kind regards, Specialist Care Services Team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Wendy R (Wife of Client) published on 27 November 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Michaela Green, Manager at Specialist Care Services
Thank you for taking the time to provide this feedback, which is extremely important for our team. Kind regards, Specialist Care Services Team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sian S (Sister of Client) published on 15 November 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Michaela Green, Manager at Specialist Care Services
Thank you for taking the time to provide this feedback, which is extremely important for our team. Please know that you have our deepest sympathies during this difficult time. Kind regards, Specialist Care Services Team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Tommy M (Client) published on 13 November 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Michaela Green, Manager at Specialist Care Services
Thank you for your review, we are so very pleased that you are happy with our service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David T (Son of Client) published on 10 October 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Michaela Green, Manager at Specialist Care Services
Thank you for taking the time to provide this feedback, which is extremely important for our team. Please know that you have our deepest sympathies during this difficult time. Kind regards, Specialist Care Services Team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David F (Husband of Client) published on 7 June 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Michaela Green, Manager at Specialist Care Services
Dear David, thank you for taking the time to provide this feedback.
Please know that you have our deepest sympathies during this difficult time.
Kind regards,
Specialist Care Services Team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.7 (9.700) out of 10 for Specialist Care Services is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Specialist Care Services is calculated as follows: ( (39 Excellents x 5) ) ÷ 39 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Specialist Care Services is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Nov 2020
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