Springfield Healthcare (North Yorkshire/York)

Unit 2 Fusion Court, Aberford Road, Garforth, Leeds LS25 2GH
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8.5 2 Reviews
  • Springfield Healthcare (North Yorkshire/York), Leeds
Springfield Healthcare is a care provider you can trust! Rated ‘Good’ by the CQC in October 2022, Springfield Healthcare are dedicated to empowering individuals to live independently. Their kind, compassionate and reliable care teams provide person-centred care with care packages ranging from short visits to full-time live-in support, that enable customers to remain comfortably at home.

Springfield offers a comprehensive range of care services, including elderly care, mental health support, family support and care for adults with learning and physical disabilities. Their personalised care plans prioritise your unique needs and preferences, ensuring you maintain your hobbies and social life. They offer a range of support services, from assistance with daily living activities like cooking, bathing and dressing, to more complex care for medical conditions and physical disabilities. Visits, lasting at least half an hour, are tailored to your preferences, ensuring ample time for conversation, activities and companionship.

Springfield also offers Live-in Care services, providing support for individuals around the clock. This service empowers customers to stay in the comfort and familiarity of their own homes, whilst receiving the high-quality care and support they need. Whether you need assistance with daily tasks, companionship or help managing more complex conditions, Springfield's dedicated caregivers are available to support you.

By choosing Springfield, you’re choosing to maintain your independence and quality of life. Their goal is to care for their customers by bringing them joy and providing the necessary support and assistance.
Get in touch now to discuss how they can support you.

Care Provided by Springfield Healthcare (North Yorkshire/York)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Rebecca Anderson (Service Manager)

Funding & Fees Guide for Springfield Healthcare (North Yorkshire/York)

  • Prices
  • Prices start from £24.85 per hour, depending on the services required.


    The starting weekly rate for Live-In care is £1300 per week.


  • Please get in touch with our friendly team to discuss our current pricing.


Springfield Healthcare (North Yorkshire/York) Reviews (2)

8.5

Springfield Healthcare (North Yorkshire/York) has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Springfield Healthcare (North Yorkshire/York) has 2 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with this company. I had two before Springfield that I thought were ok, but Springfield are a hundred time better they are very friendly and will do anything I ask. I would recommend them to anyone.

Reply from Jemma Ellis, Service Lead at Springfield Healthcare (North Yorkshire/York)

Thank you for taking the time to leave a review! It's fantastic to hear that you've had such a wonderful experience with Springfield. Our team works hard to be friendly and accommodating, and we're thrilled that it shines through in their visits.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Good service provided by the carers, the office and the assessment team. Always available to contact. The use of the app is great as we can see how things are going each day. We feel safe in the knowledge that our mum is being cared for.

Reply from Jemma Ellis, Service Lead at Springfield Healthcare (North Yorkshire/York)

Thank you so much for your kind words. We're delighted to hear that you and your mum are happy with our service and that the app has been helpful for keeping you informed about your mum's care. We appreciate you taking the time to share your positive experience!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Springfield Healthcare (North Yorkshire/York) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Springfield Healthcare (North Yorkshire/York) is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Springfield Healthcare (North Yorkshire/York) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

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Vicki Watt

Job Title: Registered Manager

Joined: 2010

Vicki started working for Springfield Healthcare in 2010 as a domiciliary care worker and has since progressed into her current role as Service Manager.


She is passionate about providing high-quality, person-centred care to support customers within their own homes.


Vicki finds fulfilment in working closely with the care teams in the community to deliver the best possible care. She believes that Springfield care workers make the world a better place through their job of caring for others.


Theresa

Theresa Bradley-Comstive

Job Title: Operations Director

Joined: 2013

As Operations Director for Home Care Services, I feel privileged to support others to live their lives to the fullest. I am very passionate about my role, and the work that my teams do every day. Being so involved in people’s lives and being able to make a genuine difference is so rewarding. Here at Springfield, it really is about the people we employ and support, it’s about family and the importance of looking after each other.


Frequently Asked Questions about Springfield Healthcare (North Yorkshire/York)

What Type of Services does Springfield Healthcare (North Yorkshire/York) offer?

Springfield Healthcare (North Yorkshire/York) offers Home Care.

How many Carers does Springfield Healthcare (North Yorkshire/York) employ?

Springfield Healthcare (North Yorkshire/York) employs 61 carers.