Springfield Healthcare (Leeds & Wakefield)

2 Fusion Court, Aberford Road, Garforth, Leeds LS25 2GH
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8.4 5 Reviews
Springfield Healthcare (Leeds) is an established care provider, delivering exceptional care for more than 50 years. Rated "Good" by CQC in April 2019, the team are dedicated to delivering the highest-quality care for customers in the comfort of their own home. Springfield’s kind, compassionate and reliable care teams provide person-centred care with care packages ranging from short visits to full-time live-in support.

Their highly trained care staff can support people of all ages and care needs including dementia, learning difficulties and mental health conditions. Carers are carefully matched to ensure meaningful connections can be formed. Visits are tailored to your preferences, starting from half an hour to allow adequate time for conversation, activities and companionship.

Springfield offers comprehensive Live-in Care services, providing 24/7 support for individuals who require assistance following a hospital stay, live in remote areas or for those who prefer to remain in the familiar surroundings of their own homes. Whether the need is for assistance with daily tasks, companionship or helping to manage more complex conditions, Springfield's dedicated caregivers are available to support you, day and night.

By choosing Springfield, you’re choosing to maintain your independence and quality of life. Their goal is to enhance the lives of all customers by providing the necessary support and assistance.

Get in touch now to discuss how they can support you.

* Springfield is a trusted partner of Leeds City Council, currently working alongside them on the Community Health & Wellbeing Service (CHWS), exploring new ways to help individuals live a fulfilled life. This pilot is an innovative care model that challenges the status quo of homecare, ensuring consistent and high-quality care for all customers.*
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Care Provided by Springfield Healthcare (Leeds & Wakefield)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Victoria Watt (Registered General Manager)

Funding & Fees Guide for Springfield Healthcare (Leeds & Wakefield)

  • Prices

  • Prices start from £26.80 per hour, depending on the services required.


    The starting weekly rate for Live-In care is £1600 per week.

  • Please get in touch with our friendly team to discuss our current pricing.

Springfield Healthcare (Leeds & Wakefield) Reviews (5)

8.4

Springfield Healthcare (Leeds & Wakefield) has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years. Over all time Springfield Healthcare (Leeds & Wakefield) has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
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Date Published

5
2
2
2
3

Review from P R (Daughter of Client) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Springfield Care is brilliant. No problem at all.

Reply from Victoria Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)

We're thrilled to hear you're having such a great experience with Springfield Healthcare. We appreciate you taking the time to share your experience. Best wishes.


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Review from C M (Niece of Client) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have not met all the carers who go to my Aunt but those I have met are very pleasant and helpful and capable of coping with the unexpected which is very reassuring.

Reply from Victoria Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)

Thank you so much for your kind words and for sharing your Aunt's positive experience with Springfield Healthcare. It's wonderful to know that our carers have made a positive impact and provided you with some reassurance. We look forward to continuing to support your Aunt moving forward. Thank you again for your lovely feedback.


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Review from J E (Client) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly experienced sitters and efficient backup from the company.

Reply from Sally Rasmussen at Springfield Healthcare (Leeds & Wakefield)

Thanks so much for taking the time to write a review for us, we look forward to passing on your positive comments to the team. Kind regards, Springfield Healthcare.


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Review from M C (Client) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional and competent.

Reply from Sally Rasmussen at Springfield Healthcare (Leeds & Wakefield)

Thank you so much for taking the time to complete a review for us. We look forward to sharing with the team.
With best wishes,
Springfield Homecare.


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Review from Kaz S (Client) published on 10 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very lucky to have a small team of the same carers that come to me each week which is less disruptive to my routine as I suffer chronic anxiety and any change can cause a melt down. We have a good laugh and all get on well, am lucky also in that I get a support worker who takes me out twice a week
and we have lots of fun, recently we went to the theatre and they made my dream come true in meeting a celebrity I adore! Couldn't have done that with anyone else.
The care manager is very good, patient and understanding and my care coordinator is lovely and supportive. I wouldn't swap anyone and am very grateful to all my team for supporting me through these hard times.
You're all amazing.
Would recommend.

Reply from Sally Rasmussen, Springfield Healthcare (Leeds & Wakefield) at Springfield Healthcare (Leeds & Wakefield)

Thank you so much for your review. It's so nice to be able to share this with our fantastic team and to know that our care team bring so much happiness to you and that they make you feel safe and secure. With very best wishes.
Springfield Healthcare


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Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Springfield Healthcare (Leeds & Wakefield) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Springfield Healthcare (Leeds & Wakefield) is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Springfield Healthcare (Leeds & Wakefield) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Springfield Healthcare (Leeds & Wakefield)

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Meet the Team (2)

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Victoria Watt

Job Title: Registered Manager

Joined: 2010

I started working for Springfield Healthcare in 2010 as a domiciliary care worker and have since progressed into my current role as a Service Manager.

I am passionate about providing high-quality, person-centred care to support customers within their own homes and I find fulfilment in working closely with the care teams in the community to deliver the best possible care. I believe that Springfield care teams make the world a better place through their job of caring for others.

... Read more
Theresa

Theresa Bradley-Comstive

Job Title: Operations Director

Joined: 2013

As Operations Director for Home Care Services, I feel privileged to support others to live their lives to the fullest. I am very passionate about my role, and the work that my teams do every day. Being so involved in people’s lives and being able to make a genuine difference is so rewarding. Here at Springfield, it really is about the people we employ and support, it’s about family and the importance of looking after each other.

... Read more

Frequently Asked Questions about Springfield Healthcare (Leeds & Wakefield)

What Type of Services does Springfield Healthcare (Leeds & Wakefield) offer?

Springfield Healthcare (Leeds & Wakefield) offers Home Care.

How many Carers does Springfield Healthcare (Leeds & Wakefield) employ?

Springfield Healthcare (Leeds & Wakefield) employs 140 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Springfield Healthcare (Leeds & Wakefield) to verify any information. View our terms and conditions. Springfield Healthcare (Leeds & Wakefield) has an Enhanced Service – more info.