St Bridget's Care Service

14 East Avenue, Talbot Woods, Bournemouth BH3 7BY
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8.0 1 Review
  • St Bridget's Care Service, Bournemouth
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Care Provided by St Bridget's Care Service

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Green Cross Medicare Ltd
  • Person in charge
  • Donna Honnibal (Manager)
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St Bridget's Care Service Reviews (1)

8.0

St Bridget's Care Service has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time St Bridget's Care Service has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
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Date Published

1
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Review from David N (Son of Client) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is bed-bound and has osteoporosis.
The carers are so professional and friendly, they only have a small of carers so you get to know all well for a more personal touch and we now know all by name when they arrive.
The admin of the company is superb, we have been dealing with one particular lady.
If
the carers are late for reasons beyond their control she will contact us to let us know. In general, the timekeeping has been fantastic.
I even have had calls from her to say Dad seems like is really struggling so we can go and check up with him as he is Mum's full-time carer.
We feel very lucky to have this team of amazing and caring people helping with Mum's care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for St Bridget's Care Service is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for St Bridget's Care Service is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for St Bridget's Care Service is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about St Bridget's Care Service

What Type of Services does St Bridget's Care Service offer?

St Bridget's Care Service offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact St Bridget's Care Service to verify any information. View our terms and conditions. St Bridget's Care Service has a Basic Service – more info.