Supreme Home Care Ltd

6 Pearson Road, Central Park, Telford TF2 9TX
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8.0 4 Reviews
  • Supreme Home Care Ltd, Telford
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Care Provided by Supreme Home Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Supreme Home Care Ltd
  • Person in charge
  • Coral Chaproniere (Manager)

Funding & Fees Guide for Supreme Home Care Ltd

  • Prices

  • £16.14 per hour
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Supreme Home Care Ltd Reviews (4)

8.0

Supreme Home Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Supreme Home Care Ltd has 4 reviews.

Overall Experience

  • 2
  • 2
  • 0
  • 0
  • 0

Date Published

4
0
0
1
3

Review from Kate U (Daughter of Client) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t praise Supreme enough. From the moment they were appointed as emergency care providers for my father to avoid a hospital admission they have been amazing. Diligent, responsive and caring, with staff even answering emails on days off. I feel very lucky we were assigned to them.

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Management

Treated with Dignity

Value for Money

Review from John T (Husband of Client) published on 5 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found all carers friendly and most are efficient and caring towards my severely disabled wife who is almost deaf. We have one favourite carer who is friendly and cheerful is able to induce confidence in her grateful, disabled, 87 year old patient.
In general, we are happy with all carers.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Dorothy R (Client) published on 3 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care provided, always.

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Management

Treated with Dignity

Value for Money

Review from Eunice B (Client) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently I had a shoulder operation, thus needing help to dress and undress, getting up and down stairs. I am a widow living alone; quite old (86 years) so I needed a carer twice a day. Supreme sent several different carers. All proved to be kind and very helpful - they seemed able to realise my
needs before I had to request them. Whilst I showered they made my breakfast, checked I had taken my medicine - all in a very kind, efficient manner. Professionals. I have written a thank you to the Care Manager.

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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Supreme Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Supreme Home Care Ltd is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Supreme Home Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Dec 2021

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Frequently Asked Questions about Supreme Home Care Ltd

What Type of Services does Supreme Home Care Ltd offer?

Supreme Home Care Ltd offers Home Care.

How many Carers does Supreme Home Care Ltd employ?

Supreme Home Care Ltd employs 75 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Supreme Home Care Ltd to verify any information. View our terms and conditions. Supreme Home Care Ltd has a Basic Service – more info.