What Type of Services does Sussex Grange Home Care (Chichester, Selsey, Hambrook) offer?

Sussex Grange Home Care (Chichester, Selsey, Hambrook) offers Home Care.

How many Carers does Sussex Grange Home Care (Chichester, Selsey, Hambrook) employ?

Sussex Grange Home Care (Chichester, Selsey, Hambrook) employs 20 carers.

Sussex Grange Home Care (Chichester, Selsey, Hambrook), 14 Vincent Road, Selsey, Chichester, West Sussex PO20 9DH

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Review from Sandy M (Daughter of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience

My mum has received excellent care from Sussex Grange Home Care for many years. She had four visits per day and my dad was also her carer. In early November my dad was diagnosed with terminal cancer. I moved down from Yorkshire to help care for my parents. The staff and management were wonderful at

supporting all of us. Throughout this whole horrible time, the staff were kind, professional and compassionate and they went over and above for us. The manager fought hard for Sussex Grange to be approved as the care provider for Dad in his final weeks which was his wish. Dad was very happy when this was granted. The staff cared for both my parents in their own home with compassion and dignity, even shaving dad on the day that he died as they knew this was important to him. Sadly Mum died unexpectedly four days before Dad died. The staff, especially two staff members in particular were a shoulder to cry on for me. I cannot thank them enough or praise Sussex Grange highly enough. Would definitely recommend!

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Wow, what an amazing review. I would like to thank you for your kind words. It was such a pleasure delivering care to your mum, and then your dad, what a lovely couple they were. It was so nice to be able to care for them both in their home, where they both wanted to be. All the staff were very fond of them both, even when Dad was checking the clock for the 9 pm slot, not a minute before, it still made us all smile. You and your family were so strong, during the hard couple of months, it was a very sad and emotional time for you all. I know that we will all remember Mum and Dad with fond memories, each member of staff has their own memories.

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Review from A S (Son of Client) published on 11 December 2024
Submitted via Website • Report

Overall Experience

Angels in green tabards is the only way to describe Sussex Grange. My father made the decision to stop his cancer treatment and have end-of-life care at home, and seeing these ladies twice/three times a day made my father feel very comfortable and at ease with what was happening. Not only did they arrive

each time with a smile and warm hands/hearts, but they nursed my father through the toughest period of his life with dignity and compassion.
They were a massive support structure also to myself and my mother in the last remaining weeks of his life, offered that supportive shoulder to lean on in a very tough time.
As a family, we were truly blessed to have Sussex Grange in our lives, support with a smile, care with love, compassion and dignity throughout.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for such a lovely review. It was such a pleasure caring for your dad, he was such an amazing man. We definitely had happy and sad moments, and he always managed to give us one of his lovely smiles. As a family, you did absolutely amazing, the care and support you had for your dad, and for each other was so strong and was a pleasure to be part of. You have lots of happy memories and even carry on the plastic construction building, that your dad got interested in.

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Review from E G (Daughter of Client) published on 30 September 2024
Submitted via Website • Report

Overall Experience

Sussex Grange supported my mum whilst I had a couple of weeks holiday out of the UK. I am Mum's primary caregiver and wanted to make sure she was looked after whilst I was away. At the preassessment, we went through everything, processes, likes, dislikes etc. The care plan was thorough and detailed.

Everything ran very smoothly and Mum was happy with all the carers. It gave me massive reassurance to know that should anything happen they would deal with it. I will definitely be using them again for future holidays.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for such a lovely review. It was such a pleasure caring for your mum, whilst you were on holiday. The care staff built a very good rapport with her. They had many interesting conversations with her about different places that she had been to, Dawlish, New York, New Forrest and Mauritius. Your mum told the staff about adventures that she had riding a motorbike through France to Italy. It is such a compliment to hear that you will be using our service again in the future. We will all look forward to visiting your mum again.

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Review from Denise P (Daughter of Client) published on 23 September 2024
Submitted via Website • Report

Overall Experience

The Sussex Grange team of home carers has been Angels in disguise for our family. At a time when our father was in urgent need of support, the team were there within 10 minutes to carry out an assessment and started supporting our father immediately. The carers are extremely professional and treat our

father with compassion and dignity. Communication is excellent, with any concerns being flagged to us immediately. The team go above and beyond to ensure that our father is looked after and cared for and importantly he looks forward to their visits and trusts them. We feel truly lucky to have found them.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for such lovely feedback, it was such a pleasure caring for your dad. He showed all the staff his expertise in his engineering skills and the traction engine that he had built from scratch. Your dad was such an interesting man and the staff had many conversations with him about his working life at the airport where he worked for 38 years.

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Review from Ken K (Son of Client) published on 11 September 2024
Submitted via Website • Report

Overall Experience

I am incredibly grateful to everyone from the care team and management looking after my mother. They have been exceptional in attending to her daily needs ensuring her comfort. The caregivers are always punctual, respectful and maintain a high level of professionalism. They show genuine compassion and

empathy, making my mother feel valued and cared for. Their communication is excellent, keeping me well-informed about her condition and any changes in her care plan. They go above and beyond by engaging her in activities she enjoys and ensuring she feels at home. Thanks to an amazing team of people.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for such a lovely review. The carers built up a lovely rapport with your mother, she trusted them and even used to blow them kisses goodnight. It was an absolute pleasure caring for your mother, at times she kept the carers on their toes, which brought a smile to their faces.

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Review from Steve A (Son of Client) published on 25 June 2024
Submitted via Website • Report

Overall Experience

We are all as a family really happy with the level and quality of care offered by the Sussex Grange Home Care team to Dad over the last 2 years, it has given us great peace of mind and has enabled Dad to continue living independently at home. Thanks to everyone on the team for all you have done and

continue to do for us.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for your lovely review. It is an absolute pleasure caring for your dad, he often speaks about his interests when he used to go sailing, and how he was a big part of the local Lifeboat volunteer team. I know that the carers are very fond of your dad, they all have lovely conversations with him, which brings smiles to their faces.

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Review from Darren H (Son of Client) published on 31 May 2024
Submitted via Website • Report

Overall Experience

The manager and deputy came out to see Mum before the care started to understand her requirements. The staff were very friendly and made sure Mum received the care and support she needed in her own home, nothing was too much trouble. I would recommend this service.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for such a lovely review. It is so nice that we were able to support your mum in her own home, where she was comfortable. Thank you for commenting that you would recommend our service. Your kind words will be shared with all of the staff. Thank you.

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Review from Stephanie L (Daughter of Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience

Sussex Grange carers and managers all provided excellent care for my late mum. They were professional at all times and always displayed respect, empathy and were very sensitive to the way they provided care. Carers were always reliable and didn't rush their visits. Carers became not only Mum's friends

but also our friends as they kept us informed with any concerns regarding Mum's health or mobility needs. Carers always showed respect and remained professional, even when Mum could be cantankerous at times. They respected Mum and her home and always demonstrated professionalism for themselves and Sussex Grange as a company. Carers went the extra mile and always put Mum at the centre of her care. They were always patient and tried to encourage and enable Mum to do things for herself that she was able to do in a safe way. They kept Mum as independent as possible for as long as possible to enable her to remain living alone in her own home as per her wishes.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for your lovely words about our amazing care team. I know that your mum has a special place in the care staff's hearts, they were all very fond of her. She always made them smile with some of the comments she used to say to them, always with that slight grin on her face. Such a determined lady, knew exactly what she wanted, and how she wanted it. She is free now like a beautiful butterfly and will never be forgotten.

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Review from S M (Daughter of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience

We have been very impressed by the care shown to Mum. The brief was to help her regain independence after a fall and broken arm. This has been done leading to a gradual withdrawal of the service. Everyone has been friendly and professional and has helped to show Mum tricks to make life easier, like

putting on her vest.
It is lovely that such a good relationship has been built up. This means that we want you to continue a weekly visit for assistance with a bath and we know that should we require more help in the future it will not be something we or Mum need to be worried about.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for your lovely review. It has been such a pleasure assisting your mum to regain her independence after her fall. We have watched her confidence grow since she has returned home. I know that the staff are all very fond of your mum and enjoy their visits with her.

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Review from Emilie J (Daughter of Client) published on 24 April 2024
Submitted via Website • Report

Overall Experience

I couldn’t recommend this care company enough. We recently had Sussex Grange to cover care for our family holiday and was overjoyed with the care my dad received. The management team were so helpful and organised and the carers couldn’t have been lovelier. Every morning we were greeted with bright bubbly

smiles and enthusiasm. My dad felt so at ease with the whole team and it was lovely to hear the laughter and positivity whilst care was being provided. They also gave great recommendations for things to do on our trip.
A huge thank you to the whole team from us all.
Looking forward to booking again in the summer!

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for such a lovely review. I am so pleased that you all as a family enjoyed your holiday. It was such a pleasure being able to provide your dad with the care that he required. The staff spoke very fondly of you all. We are very much looking forward to seeing you all again in the summer.

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Review from Hazel A (Friend of Client) published on 23 April 2024
Submitted via Website • Report

Overall Experience

I am a joint Power of Attorney for a service user and we are very grateful for the thoughtful and particular care that is given to our friend.
The Grange is always available to answer our queries and ready to find solutions. This makes everything easier so thank you to everyone involved in her care.

It is clear that communication works well in this service.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for such a lovely review. Communication is so important within our service, I am so pleased to hear that we help to make everything easier for you. It is such a pleasure looking after your friend and her dog. The carers always go over and above for them both and enjoy doing so.

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Review from Lisa M (Daughter of Client) published on 13 March 2024
Submitted via Website • Report

Overall Experience

My mum started using Sussex Grange care services around 7 years ago.
As she became less mobile and her health issues increased, Sussex Grange were able to accommodate extra home visits and services. They are friendly, reliable and consistent. The whole team treated her with dignity and respect, often

going out of their way and above and beyond to check on her and make sure she was ok. Mum feels like she has made some lovely friendships over the years. With their care and support my mum managed to remain in her own home for as long as possible. Now the time has come to move into 24-hour care near us, but I know she would recommend Sussex Grange to anyone that needs extra support or care in their home, as would I.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for such a lovely review. It was such a pleasure providing support and care to your mum. Seeing all the new ornaments of ducks around her home, always made us smile. Your mum always ensured that the staff had their cup of coffee in the morning, we all enjoyed our laughs and chats with her, also saying good morning to Presley. We all hope that she settles in her new home and is very happy there. We will all miss her very much.

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Review from R A (Son of Client) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience

The Sussex Grange Home Care Team have been outstanding in their dealings with us and the twice-daily care they have supported Mum with. In particular they have gone above and beyond with supporting Mum when she has been unwell. Mum really appreciates their friendly faces each day and my sister and I

feel confident Mum is well cared for and safe. Thank you Sussex Grange!

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for such a lovely review. We are pleased that your mum's health is now improving. It is always a pleasure visiting her, she always has lots of things to talk about, whether it is about her past or her present day events. I will always remember the window story, with a big smile on my face. I know that all the care team enjoy their visits to your mum.

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Review from Dorothy P (Client) published on 5 January 2024
Submitted via Website • Report

Overall Experience

Excellent attitude and care from all staff. I am very impressed by the high standards of care. Having experience of training care workers myself I am most impressed. Staff, without exception, are sensible and attentive/previously I refused visits but now I welcome and look forward to visits and I think

make a positive contribution to my progress.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for such a lovely review. It is such a compliment to read your comments about the care staff. I know that they all enjoy visiting you and taking freckles out for a little walk.

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Review from Anthony John S (Client) published on 3 January 2024
Submitted via Website • Report

Overall Experience

I have chosen palliative care for Colon Cancer and left the hospital in September 2023 requiring daily care and Sussex Grange Home Care were suggested and arranged following my discharge. They contacted my wife and made immediate cover available quickly and easily. To date, they have supplied excellent

friendly and professional care on a daily basis and all of my carers have made me comfortable and able to make the best out of each day.
They are always on time or let me know if any unforeseen circumstances may make them late together with issuing updated information each week on who is going to attend each day.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you so much for such an amazing review. I would like to thank you for the lovely artwork picture you did for the staff, it definitely brought a smile to all of our faces. I know that the staff all look forward to visiting you and ensuring that all your needs are met.

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Review from Nicola C (Niece of Client) published on 3 November 2023
Submitted via Website • Report

Overall Experience

I would like to say thank you to the Sussex Grange carers and their Manager for their continued help and support with my uncle.
They will always flag any issues that may arise and will always make time to talk about any concerns I may have. Thank you once again to you all.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for your lovely feedback and review. It is a pleasure supporting your uncle with his needs. It is so good to work in partnership with family members and resolve issues quickly by being responsive and ensuring the safety of your uncle. We will continue to work together to ensure that your uncle receives the care and support that he requires.

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Review from Sue P (Wife of Client) published on 12 October 2023
Submitted via Website • Report

Overall Experience

We were recommended to Sussex Grange Home Care by a friend and were so grateful for their help on a short-term basis. My husband had a bad fall and needed some personal care on his return from hospital. Nothing was too much trouble when I initially made contact and although we only needed help for a

short while, the professionalism of the managers and carers was exceptional. I was kept informed at all times as to who would be visiting and the wonderful carers always arrived on time and were happy to help with anything that needed doing. There were occasions when we had to change the day for visits as we still had hospital appointments to keep and this was always accommodated in a polite and efficient manner. Thank you all at Sussex Grange for coming to our aid when we needed it most. We have no hesitation in recommending their services and will reach for the phone should we ever need help again.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you so much for such a lovely review. It was such a pleasure to help your husband, his wicked sense of humour always made the carers smile and kept them on their toes. We are always here for you both, if ever you need us in the future.

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Review from Susan N (Daughter of Client) published on 1 September 2023
Submitted via Website • Report

Overall Experience

I cannot say enough about the home care Mum has received from Sussex Grange. Nothing is too much trouble for the staff - they are caring, kind and make Mum feel that she is important. They will take time to understand her needs and are very patient.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for your lovely review. It is such a pleasure to care for your mum. The carers always leave with a smile on their faces, after having a giggle and a chat with her.

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Review from Judy B (Daughter of Client) published on 30 August 2023
Submitted via Website • Report

Overall Experience

I can’t recommend Sussex Grange enough, all the girls are pleasant, caring and approachable. I had reservations about having carers but it’s the best thing, we could have done, Mum looks forward to the visits every day.
Communication is excellent and the manager and the team go out of their way to

accommodate the changing needs of living with Alzheimer’s, they’ve arranged an extra visit when required, changed a visit time to fit with daycare, all the things that make a huge difference not only to mum’s life but to mine as well.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for such an amazing review. It is such a pleasure to visit your mum, she always has a smile on her face. We all love looking through her family calendar and hearing her talk about her great-grandsons. Such a happy lady.

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Review from Christine M (Daughter of Client) published on 22 June 2023
Submitted via Website • Report

Overall Experience

I want to congratulate the home care team at Sussex Grange for responding quickly, competently and caringly for both my parents when they needed care. Indeed if it had not been for the home care team advising me of the support that should be in place post-hospital discharge, my father may well have

declined severely in health. Their care shone through, and the knowledge the team shared with me to make sure that everything necessary for my father was in place to ensure his well-being was gratefully received and acted upon. Thank you.

Reply from Corinna Forsdike, Registered Manager at Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Thank you for writing such a lovely review. It has been a pleasure to be able to care for your mother and father. I am glad that you found the information that was shared with you useful and that it has promoted your father's recovery and well-being, since returning home from the hospital. I know that the care team are very fond of them both.

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Meet the Team (9)

Corinna Forsdike

Job Title: Registered Manager

Joined: 2021

Corinna brings over 37 years of experience in the care sector to her role. She began her career with the NHS, dedicating herself to caring for the elderly, providing end-of-life care, and supporting individuals living with dementia and other vulnerable adults.

In her most recent role, Corinna served as a service manager for a local charity, where she oversaw respite at-home services. During her tenure, she was committed to delivering exceptional care, earning an 'Outstanding' rating from the CQC.

After 20 years with the charity, Corinna joined us as the Registered Home Care Manager at Sussex Grange back in 2021. She is known for her dedication to going above and beyond for both our clients and her team, embodying a passion for excellence in care.

Paula Warren

Job Title: Deputy Manager

Joined: 2022

Paula oozes a passion for quality care and compliance and has an extensive portfolio in a variety of leadership roles with clear progression as a result of her attention to detail and skills. In her role as Deputy Manager, Paula works closely with Corinna, Katy and our supervisors

Ruth Nettle

Job Title: Community Supervisor and Team Leader

Joined: 2020

Ruth is undeniably one of our community superheroes, renowned for her cheerful demeanour and professionalism. With her infectious smile and cheeky charm, she brings a ray of sunshine to every interaction. Ruth started her professional care journey amidst the challenges of the Coronavirus pandemic, driven by a deep-seated passion to make a difference in the lives of others. Since then, she has not only excelled but has also thrived, honing her skills and qualifications as a professional supervisor.

Nikki Harrison

Job Title: Community Supervisor and Team Leader

Joined: 2022

With a wealth of experience spanning numerous care leadership roles and diverse user groups, Nikki brings a depth of expertise to our team.

Her unwavering kindness, unwavering support, and boundless compassion resonate deeply with clients, their families, and team members alike. Nikki embodies the ethos of our care team, consistently going above and beyond to ensure the delivery of exceptional service provision. She stands as a shining example of dedication and excellence in care.

Katy Harding

Job Title: Care Cordinator

Joined: 2016

Katy works both in the office generating the rotas and providing valuable administration assistance she also provides care in the community; Katy really enjoys this balance.
We really value Katy for her cool calm approach to any situation! She is our 4th emergency service in a variety of situations supporting both clients and the team with dedication, professionalism and kindness.

Sophie Hare

Job Title: Operations Director

Joined: 2018

Sophie has worked in the care industry for 25 years supporting a varied group of care users; she firmly believes in delivering the care you would expect for yourself, or a loved one. As a Registered Manager, she achieved an ‘Outstanding’ CQC rating in 2015 and developed her career in supporting other services to ‘drive up quality’ on the road to outstanding.

During her career, she has achieved a variety of awards including ‘Best Outcomes for Improving Health’, ‘Team of the Year’, ‘Manager of the Year’, ‘Inclusive Communication’ and ‘Exceptional Health Outcomes’; In addition to this, she was finalist for the 17th National ‘Care Manager of the Year 2015’ and also recognised in the Guardian and Industry news for her work to drive and implement quality.

Sophie’s passion comes from supporting, encouraging and developing others and, in particular, she enjoyed her role working as a care consultant.

Sophie started working with Sussex Grange in 2018, She was appointed the role of Operations Director in January 2019 and conducts both strategic and operational planning to ensure service delivery and compliance.

Tom Jameson

Job Title: Owner

Joined: 2003

Sussex Grange is privately owned by Drs Tom and Rachel Jameson. Tom previously worked as a hospital doctor for ten years giving him broad experience in the healthcare sector. Rachel works part-time as a local GP and has regular but informal input into the home.

In addition to his role at Sussex Grange Tom is also a Director of West Sussex Partners in Care (WSPiC) and works with fellow Directors to enhance the services offered by WSPiC with particular emphasis on the annual Care Awards Ceremony and the twice yearly symposiums.

Carol Pocock

Job Title: Administrator

Joined: 2021

Carol is devoted to overseeing recruitment at Sussex Grange, ensuring compliance and safety measures are met. Her efforts guarantee that our entire team undergoes necessary safer recruitment checks, providing peace of mind for those we care for. With years of invaluable experience, Carol is a vital support to both our Care Home and Home Care teams.

Samantha (Sam) McLaughlin

Job Title: Office Manager

Joined: 2017

Sam's skills are finely honed in the overall management of our office, with particular expertise in overseeing accounts, finances, and technological systems at Sussex Grange. Her adeptness ensures smooth operations and effective utilisation of resources, contributing significantly to our organisation's success and efficiency.

Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Care Provided by Sussex Grange Home Care (Chichester, Selsey, Hambrook)

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Funding & Fees Guide for Sussex Grange Home Care (Chichester, Selsey, Hambrook)

Sussex Grange Home Care (Chichester, Selsey, Hambrook) Reviews (44)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall
Good

Awards / Recognitions (4)