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SweetTree Home Care Services has a Review Score of 10 (9.974) out of 10, based on 14 reviews in the last 2 years. Over all time SweetTree Home Care Services has 44 reviews.
Review from J B (Friend of Client) published on 30 November 2015
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B L (Client) published on 20 November 2015
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ian W (Client) published on 5 November 2015
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jilly M (Daughter of Client) published on 9 October 2015
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 10 (9.974) out of 10 for SweetTree Home Care Services is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.974 for SweetTree Home Care Services is calculated as follows: ( (76 Excellents x 5) + (2 Goods x 4) ) ÷ 78 Ratings = 4.974
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for SweetTree Home Care Services is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Dec 2020
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Job Title: Founder & Managing Director
Joined: 2002
Barry is the founder of SweetTree and is responsible for the company’s business development and corporate affairs. Barry has a wealth of experience both in the UK and in the USA. It was Barry’s founding vision to provide the highest quality care and support possible to people in their homes. When Barry is not at SweetTree he enjoys being at home with his two children, cycling and working on SweetTree Fields in Mill Hill.
Job Title: Chief Executive Officer
Joined: 2018
Denis has 15 years of professional experience in the Healthcare Industry behind him, but more importantly, a very impactful personal experience where he himself was purely reliant on support workers. It is this personal experience that drives him to deliver the highest quality
support possible for those who share their lives with SweetTree, sharing and building upon the mission, vision, and values that have driven SweetTree as a premium quality provider for over 20 years.
Job Title: Operations Director and Registered Manager
Joined: 2018
Matt joined the care profession as a support worker, working across a number of different services including residential and dementia care, supporting day centre clients, and providing supported living for adults with learning disabilities, mental health needs and autism. He worked his way up, gaining Health and Social Care qualifications, to subsequently achieving a Level 5 Diploma in leadership and management in Health and Social Care.
Matt is passionate about supporting people to live independently within the community, and being involved in their lives in a positive way. He said: “I was impressed by the way SweetTree focus on working with people rather than for people, and the way they go about their care, putting the client at the centre of everything they do.
Job Title: Brain Injury & Neurological Conditions Service Director
Joined: 2016
Alicia has worked within the care industry for 12 years supporting a variety of client groups with; organising daily activities, therapy schedules, organising client days out, establishing education and vocational needs, devising individual schedules and promoting independent living.
Job Title: Finance Director
Joined: 2023
Anthony joins SweetTree with over 15 years of accountant experience in professional services, investment banking, and most recently domiciliary care.
He was drawn to the care industry in search of a more fulfilling role, and with the intention of having a meaningful impact in this sector. When he came across SweetTree, he was hugely impressed with the team, the vision, and the high standards being accomplished.
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