The Care Company Essex Ltd

4a Shoe Lane, Westcliff-on-Sea SS0 9LL
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9.0 3 Reviews
  • The Care Company Essex Ltd, Westcliff-on-Sea
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10
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Care Provided by The Care Company Essex Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Graham Saunders
  • Person in charge
  • Graham Saunders (Manager/Care coordinator)

Funding & Fees Guide for The Care Company Essex Ltd

  • Prices

  • Mon - Fri Mon - Fri Weekends &
    7am - 7pm 7pm - 10pm Bank holidays
    30 Minutes £22.00 £24.00 £24.00
    45 Minutes £26.00 £28.00 £28.00
    60 Minutes £30.00 £32.00 £32.00


    Medication Management £20 per Month

  • In an ever competitive market the Care Company’s priority is to provide a first class service to our clients, to do this we need to retain our amazing team and pay them a competitive salary that reflects the hard work they undertake.
    Our separate rate for evenings and weekends are to ensure the team are paid more for working unsociable hours.
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The Care Company Essex Ltd Reviews (3)

9.0

The Care Company Essex Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time The Care Company Essex Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
3
3
3
0

Review from S H (Daughter of Client) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we are very pleased with the care and attention which is being given to our mother by The Care Company. As an organisation, their approach is both professional and totally reliable. All the carers who visit our mother deal with her needs efficiently, including personal, and her home environment.
They have dealt responsively with emergencies when needed, including staying overnight, and accompanying her to hospital if necessary.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Stephen W (Son of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Care Company have been a great source of support and care for my mum. She looks forward to the arrival of the carer and found the services given were exactly what she needed to make it through the day. The carers are empathetic and when called upon for additional services and time they are fully
supportive. In the case of one emergency the carer was on hand and dealt expertly with the situation. I have found that the management of the accounts and detail provided by the company are precise, accurate and provided in a timely manner. We, as a family consider the services provided are definitely value for money. In consequence of all of the above we have come to trust and be very grateful of the services provided and would fully recommend their services to any other family.

Reply from Graham Saunders, Director at The Care Company Essex Ltd

Thank you for your comments and kind words. We strive in our dedication and compassion to provide the excellence of service you have referred to. Your appreciation and kind words will spur us on to excel in our professionalism. Thank you


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Caroline S (Daughter of Client) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been using The Care Company for her care needs at home for a couple of years. The service they provide has enabled her to continue to live independently in her own home. All the staff are friendly and kind. Nothing seems to be too much trouble for them and they tend to her needs,
providing her with dignity. The Care Company keep in regular contact with me and update me on anything they feel I need to be aware of. Without the care from these lovely people, her life would be very challenging. They keep her safe, healthy, clean and well-fed.

Reply from Graham Saunders, Director at The Care Company Essex Ltd

Thank you for your kind words. Such kind words provide us with pride that we are providing a service of excellence. These kind comments will spur us on to provide a high standard with dedication, compassion, and professionalism. Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for The Care Company Essex Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for The Care Company Essex Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Care Company Essex Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about The Care Company Essex Ltd

What Type of Services does The Care Company Essex Ltd offer?

The Care Company Essex Ltd offers Home Care.

How many Carers does The Care Company Essex Ltd employ?

The Care Company Essex Ltd employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Care Company Essex Ltd to verify any information. View our terms and conditions. The Care Company Essex Ltd has a Basic Service – more info.