Laurel Leaf Support Ltd

Unit 4, Spinners Court, 53 West End, Witney OX28 1NH
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7 Reviews
  • Laurel Leaf Support Ltd, Witney
Laurel Leaf Support provides domiciliary care to adults within the local community.

Its main office is in Witney, Oxfordshire and a satellite office is based in Minehead, Somerset.

The home care service includes personal care, activities such as social groups, day trips and holidays, support to attend appointments, telephone support, medication assistance and companionship.

Care Provided by Laurel Leaf Support Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Laurel Leaf Support Ltd
  • Person in charge
  • Christopher Dunn (Manager)

Funding & Fees Guide for Laurel Leaf Support Ltd

  • Prices
  • £17.19 per hour


Laurel Leaf Support Ltd Reviews (7)

Over all time Laurel Leaf Support Ltd has 7 reviews.

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  • 6
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7
Overall Experience  Overall Experience 5.0 out of 5

We have been using this agency since June. I cannot recommend them highly enough. My parents were unwilling to accept care and had negative experiences with a local agency previously. The whole process of establishing a relationship with the care staff and my parents has been fantastic. My father has
had to have vascular surgery recently and we needed sudden adaptions and increases to the care packages. This was all arranged with no fuss. Post-surgery the NHS care package for my dad wasn’t great and they filled in where necessary with that too. The staff are always cheerful helpful and professional.

Reply from Christopher Dunn, Manager at Laurel Leaf Support Ltd

Thank you for taking the time to review our service. We are very glad that our organisation was able to provide appropriate support and care.


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Overall Experience  Overall Experience 4.0 out of 5

My mother seems happy with the staff and the service they provide, which reassures us between our own visits, we are also happy with this new digital system which gives us a good insight into each day, ie: well-being, mood, medication, food etc and the general summary which is very helpful.

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Overall Experience  Overall Experience 5.0 out of 5

A fabulous company whose staff and management are very caring and really do go that extra mile. Would have no hesitation in recommending Laurel Leaf.

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Overall Experience  Overall Experience 5.0 out of 5

A very professional and caring company. My daughter rated them very highly and we would certainly use them again.

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Overall Experience  Overall Experience 5.0 out of 5

Laurel Leaf is an excellent care provider! It is family run and well established, offering a real sense of welcome and care for every service user. It is clear from their energy and enthusiasm that all the staff love their jobs and really enjoy the company of their clients. Our daughter (29) loves her
carers and looks forward to each day. There is a real sense of belonging and being known. She considers her support workers true friends.
Outings, activities, and birthday celebrations all add to the sense of community amongst service users and providers.
We feel so lucky to have found Laurel Leaf.

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Overall Experience  Overall Experience 5.0 out of 5

My sister goes to Laurel Leaf twice a week. She is really happy going there. Really enjoys being with the people. Very kind and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

Laurel Leaf Support is a great organisation, and I feel so lucky to have come across a most professional and caring organisation, and with superb and friendly staff.
My son looks forward to going there, as they are always creative and try to make everyone's day most enjoyable, my son has also improved
socially and has gained a better understanding basic maths and money, and also enjoys cooking, swimming, gym, cinema, theatre, and day trips out.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 25 Dec 2018

Overall
Outstanding

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (4)

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Meet the Team (1)

Christopher

Christopher Dunn

Job Title: Registered Manager

Joined: 2014

Our Registered Manager Christopher Dunn has a Masters Degree in Management from the University of South Wales and a First Class Honours degree in Social Care/Management from the Open University as well as an NVQ level 4 in care and the RMA required to be a Registered Manager with the Care Quality Commission.


Frequently Asked Questions about Laurel Leaf Support Ltd

What Type of Services does Laurel Leaf Support Ltd offer?

Laurel Leaf Support Ltd offers Home Care.

How many Carers does Laurel Leaf Support Ltd employ?

Laurel Leaf Support Ltd employs 17 carers.