The Portsmouth Sitting Service & Community Care Service Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time The Portsmouth Sitting Service & Community Care Service Ltd has 3 reviews.
Review from Simon H (Son of Client) published on 3 March 2025
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Reply from Sarah Adams, Manager at The Portsmouth Sitting Service & Community Care Service Ltd
Thank you so much Simon for your very kind words which we will pass on to the team, they will really appreciate your lovely feedback. It is great to hear you are so happy with our service and would recommend us to others. Thank you again, the Assure Care Team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gary N (Husband of Client) published on 3 March 2025
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Reply from Sarah Adams, Manager at The Portsmouth Sitting Service & Community Care Service Ltd
Thank you so much for taking the time to write this review Gary - we really appreciate it and will feed your kind words back to the team. Thank you again, the Assured Care Team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E O (Client) published on 27 February 2025
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Reply from Sarah Adams, Manager at The Portsmouth Sitting Service & Community Care Service Ltd
Thank you so much for this lovely review. It's our privilege to work with you. We will make sure we will pass your very kind words on to the Team and we know they will appreciate it. Thank you again, the Assured Care Team
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.0 (9.000) out of 10 for The Portsmouth Sitting Service & Community Care Service Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for The Portsmouth Sitting Service & Community Care Service Ltd is calculated as follows: ( (16 Excellents x 5) ) ÷ 16 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for The Portsmouth Sitting Service & Community Care Service Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jul 2019
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