The Portsmouth Sitting Service & Community Care Service Ltd

23-31 St Ronans Road, Southsea PO4 0PP
Submit a Review
9.0 3 Reviews
  • The Portsmouth Sitting Service & Community Care Service Ltd, Southsea

Care Provided by The Portsmouth Sitting Service & Community Care Service Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • The Portsmouth Sitting Service and Community Care Service Ltd
  • Person in charge
  • Sarah Adams (Manager)

The Portsmouth Sitting Service & Community Care Service Ltd Reviews (3)

9.0

The Portsmouth Sitting Service & Community Care Service Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time The Portsmouth Sitting Service & Community Care Service Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
3
3
3
0
Overall Experience  Overall Experience 5.0 out of 5

Assured Care is a wonderful agency, and I can't recommend them enough! From the first point of contact, their team was incredibly responsive and attentive to our needs. They took the time to listen carefully and understand exactly what kind of care was required for my mum. The caregivers are all highly
professional, compassionate, and genuinely go above and beyond to make sure that every need is met. The quality of care provided has been exceptional and not only are they skilled in their work, but they are also kind and friendly, making the whole experience feel personal and comforting. Communication with the agency is always clear, and they are proactive in following up, ensuring everything runs smoothly. I truly feel that my mum is in great hands. Highly recommended!

Reply from Sarah Adams, Manager at The Portsmouth Sitting Service & Community Care Service Ltd

Thank you so much Simon for your very kind words which we will pass on to the team, they will really appreciate your lovely feedback. It is great to hear you are so happy with our service and would recommend us to others. Thank you again, the Assure Care Team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Outstanding service. My wife has been looked after by this company for 6 months now and all the carers that have visited our home for the sitting service have been kind, compassionate and cheerful. They are managed by two very efficient people, who are understanding to my wife's needs. I would highly
recommend this company.

Reply from Sarah Adams, Manager at The Portsmouth Sitting Service & Community Care Service Ltd

Thank you so much for taking the time to write this review Gary - we really appreciate it and will feed your kind words back to the team. Thank you again, the Assured Care Team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have been a client of The Portsmouth Sitting Service for the last 7 months and they have been absolutely amazing. Each one of their staff has been professional, caring and has made me feel safe and looked after as a person, and not just a job that needs doing. Any issues that I have had have been
dealt with quickly and with the utmost care for my wellbeing. I cannot recommend them highly enough.

Reply from Sarah Adams, Manager at The Portsmouth Sitting Service & Community Care Service Ltd

Thank you so much for this lovely review. It's our privilege to work with you. We will make sure we will pass your very kind words on to the Team and we know they will appreciate it. Thank you again, the Assured Care Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for The Portsmouth Sitting Service & Community Care Service Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for The Portsmouth Sitting Service & Community Care Service Ltd is calculated as follows: ( (16 Excellents x 5) ) ÷ 16 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Portsmouth Sitting Service & Community Care Service Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about The Portsmouth Sitting Service & Community Care Service Ltd

What Type of Services does The Portsmouth Sitting Service & Community Care Service Ltd offer?

The Portsmouth Sitting Service & Community Care Service Ltd offers Home Care.

How many Carers does The Portsmouth Sitting Service & Community Care Service Ltd employ?

The Portsmouth Sitting Service & Community Care Service Ltd employs 40 carers.