Choices Homecare (Barnsley)
C/O Head Office, Maple House, Maple Estate, Stocks Lane,
Barnsley
S75 2BL
Prices from
£9.95 to £25.91
Payments, Self Funding , Direct Payments.
Please contact our office for further details
We tailor a unique quote (person centered and obligation free) for each of our clients individually.
If you're looking for care services (or you're looking for services for a family member or someone else you know), please feel welcome to submit an enquiry. A member of our friendly office team will then be in touch and will be more than happy to listen to your needs and create a tailored quote which reflects the information received. Then, should you wish to proceed further, we can agree a mutually convenient start date and set up a package of care, ready for services to commence.
If you're unsure if we're able to provide the services you require, please ask and we'll do our very best to try and help you.
Contact us and we will tailor a quote to your individual needs.
Check out our website for more details about the services we can provide
Choices Homecare (Barnsley) has a Review Score of 9.7 (9.697) out of 10, based on 41 reviews in the last 2 years. Over all time Choices Homecare (Barnsley) has 165 reviews.
Review from Margaret B (Daughter of Client) published on 3 June 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Elaine Bradley-Smith at Choices Homecare (Barnsley)
Thank you for taking the time to complete your Homecare.co.uk review, we really appreciate all feedback received (both positive and negative), to help us continue improving our services in the future. We are really pleased you were happy with the assessment and review received. Thanks again for your kind comments.
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Value for Money
Review from D S (Son of Client) published on 3 June 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Elaine Bradley-Smith at Choices Homecare (Barnsley)
Thank you for taking the time to submit a review to Homecare.co.uk. We really appreciate all feedback received (both positive and negative), to assist us in improving our services even further in the future. We are pleased you felt very positive in relation to the care your Mother received and would like to say thanks again for your kind comments.
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Review from D B (Client) published on 10 May 2019
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Elaine Bradley-Smith at Choices Homecare (Barnsley)
Thank you for taking the time to complete a review on Homecare.co.uk, we really appreciate all feedback received in order to continue improving our services in the future. Thanks again for your kind comments.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Colin A (Client) assisted by family/friend published on 1 May 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Elaine Bradley-Smith at Choices Homecare (Barnsley)
Thank you for taking the time to review us on Homecare.co.uk, we really appreciate all feedback received (both positive and negative) to assist us in improving our services even further in the future. Thanks again for your kind feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J L (Daughter of Client) published on 1 May 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Elaine Bradley-Smith at Choices Homecare (Barnsley)
Thank you for taking the time to submit a review, all feedback is taken really seriously (both positive and negative) in order to continue improving our services in the future. Thanks again for your lovely comments.
Staff
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Management
Treated with Dignity
Value for Money
Review from Barbara W (Daughter-in-law of Client) published on 27 March 2019
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Elaine Bradley-Smith at Choices Homecare (Barnsley)
Thank you for taking the time to review us on Homecare.co.uk, we are pleased you are happy with the service received and your comments will be passed on to the reviewer to allow them to be thanked for all their hard work. Thanks again for some fantastic feedback, we really appreciate all feedback received to assist us in improving our services even further in the future.
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Review from Judith H (Client) published on 26 March 2019
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
Thank you for taking the time to complete your review, we really appreciate all feedback received (both positive and negative) in order to continue improving our services in the future. We are sorry to hear that you feel the 'standard is not as good as it could be'. Please do feel welcome to get in touch with your local office on the usual contact number, if there is anything you would ever like to report or discuss, meanwhile someone will be in touch soon to discuss your review for feedback purposes. Thanks again for submitting your review to Homecare.co.uk.
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Review from J G (Client) published on 20 March 2019
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
Thank you for taking the time to submit your review, we really appreciate all feedback received in order to help us continually improve our services in the future. We are really sorry that you feel there are some breakdowns in communication and would like to apologise for any inconvenience caused. We are very aware of the importance of good communication and have since addressed this issue with our office based staff, we are confident you will see an improvement in the future. Should you have any future issues or there is anything else you would like to discuss, please feel welcome to contact the Registered Manager on the usual office contact number, who will be more than happy to try and help. We hope this helps bring some resolution to your concerns, thanks again for completing a review.
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Review from R B (Client) assisted by family/friend published on 19 March 2019
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
Thank you for taking the time to submit your review, we take all feedback very seriously (both positive and negative), to support continual improvement of our services as we move into the future. We are really pleased that you find the service provided by regular carers extremely good but are sorry to hear you are not as happy with the service you receive from those who attend less regularly. Your comments have been fed back to our senior management team to enable any issues to be looked into, in the meantime, please feel welcome to contact your local office on the usual telephone number if you have any particular issues you would like to discuss. We will do our very best to try and help. Thanks again for providing your feedback, we really appreciate all comments received.
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Review from Alice D (Client) published on 11 March 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
Thank you for taking the time to complete your review, we really appreciate your kind comments. We will pass on your feedback to the care workers concerned to enable them to receive a thank you for all their hard work. Thanks again for your lovely comments.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Betty D (Client) published on 11 March 2019
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative), to help us continue to improve our services as we move forwards into the future. We are really pleased to hear you are happy with the service you receive from TLC, thanks again for your lovely comment, thank you.
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Review from Christine B (Client) published on 11 March 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
Thank you for taking the time to submit your lovely comments, we really appreciate all feedback received (both positive and negative) to assist us to improve further during the future. We will pass your feedback onto our staff to enable them to be thanked for all their hard work. Thanks again for your submitting your review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E F (Client) assisted by family/friend published on 11 March 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
Thank you for taking the time to complete a review, we really appreciate all feedback received, which will be passed on to the care workers involved to allow them to be thanked for all of their hard work. Thanks again for your kind comments.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joan S (Client) published on 11 March 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
We are really pleased to hear you are happy with the service TLC have provide and that an upset was sorted. Thank you for taking the time to complete your review, we really appreciate all feedback received (both positive and negative) to assist us in improving our services even further in the future. Thanks again for your lovely comments.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Stephen T (Husband of Client) published on 11 March 2019
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative) to assist us with the continual improvement of the service we provide. Thanks again for your lovely comments.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J D (Client) published on 11 March 2019
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
Thank you for taking the time to submit your review, we really appreciate all feedback received to help us to improve further in the future. We pass feedback on to our staff to allow them to receive a thank you for all their hard work. Thanks again for your kind comments.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Robert F (Husband of Client) published on 11 March 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)
Thank you for taking the time to submit your kind comments, we really appreciate all feedback received (both positive and negative), to enable us to continue improving our services into the future. Your feedback will be passed on to the care workers concerned to enable them to receive a thank you for all their hard work. Thanks again for your lovely comments.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ellen B (Client) published on 23 January 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Elaine Bradley-Smith at Choices Homecare (Barnsley)
Many thanks for your kind comments, we take reviews very seriously to support continual improvement of services. Compliments are passed on to care staff to allow them to receive a thank you and recognition. We are really pleased you are happy with the service we provide. Thanks again for your lovely feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Betty F (Client) published on 23 January 2019
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Elaine Bradley-Smith at Choices Homecare (Barnsley)
Thank you for your lovely comments, we take all feedback very seriously in order to continue improving the service we provide to our service users in the future. It will be passed on to all staff concerned, to enable them to receive a 'thank you' for all of their hard work. Thanks again for providing us with some lovely feedback, your time taken to complete this review is really appreciated - Thankyou.
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Treated with Dignity
Value for Money
Review from John D (Son of Client) published on 23 January 2019
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Elaine Bradley-Smith at Choices Homecare (Barnsley)
Thank you for taking the time to submit your review, we really appreciate all feedback received (both positive and negative), to support us to continually improve our services moving into the future. We are really pleased that you are happy with the care your father receives from us, and your feedback will be passed on to his regular care workers to enable them to receive a 'thank you' for all of their hard work. Thanks again for letting us have your lovely comments.
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The Review Score of 9.7 (9.697) out of 10 for Choices Homecare (Barnsley) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 41 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.697 for Choices Homecare (Barnsley) is calculated as follows: ( (178 Excellents x 5) + (53 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 241 Ratings = 4.697
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Choices Homecare (Barnsley) is based on 41 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Nov 2022
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Job Title: Registered Manager
Joined: 2023
Hello, I'm Emma and I'm the Registered Manager here at Choices Homecare in Barnsley. I began working for Choices Homecare (Formerly TLC) last year and am enjoying the experience. I brought with me a wealth of experience, from starting out as a Care Worker, right through to my current role as Registered Manager of the service.
I enjoy working with my team and supporting them to ensure we continue 'to deliver a service to be proud of' in line with our Vision and PRIDE Values.
Please don't hesitate to reach out to me and get in touch if every there's anything you'd like to ask or discuss and I will do my very best to try and help you.
Job Title: Care Coordinator
Joined: 1998
I'm Carol and I manage the Dearne area, Darfield, Wombwell, Royston and Athersley. I started as a care worker in 1998 at Christmas to earn a bit of extra cash for the kid's Christmas presents, This was supposed to be temporary and that was 25 years ago. Along the way, I somehow landed a care coordinator role without ever realising it in 2003 and have been with the exact same company all these years. Over that time I have had a lot of mums work in my area and now some of their children work for me. I am committed and love to help where I can.
I love my family and pets and always enjoy spending good quality time with them.
Job Title: Care Coordinator Barnsley
Joined: 2023
I'm Sarah, a care coordinator covering, Cudworth, Town, Darton and Worsbrough plus anything in between.
I never thought of ever getting into care work until the horrible COVID-19 struck and I couldn't do my previous job. I felt grounded and needed to get out of the house. I then saw a job for home care and thought I'd give that a go! I fell in love with care so much that I gave my other job up and became a team leader, due to hard work, dedication and great transferable skills I became a care coordinator. I joined TLC due to the positive things I had heard and the career progression that is offered. Since starting I have never looked back and can't wait to see where this journey will take me.
In my spare time, I love spending time with my beautiful little boy and husband.
Job Title: Assessment and Reviewing Officer
Joined: 2017
Rita absolutely loves working in care, and she is constantly making sure the quality of care is up to the best of standards for our service users, ensuring she provides the best support possible and assuring our care workers do too.
When searching for her next adventure, Rita soon came to realise that she wanted to do more within care, so she jumped at the opportunity to become our next ARO. With her extensive skill set and prior knowledge of care, we knew Rita would make a great addition to our team.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Choices Homecare (Barnsley) to verify any information. View our terms and conditions. Choices Homecare (Barnsley) has a Platinum Service – more info.
