Town And Country Homecare

Unit 3B Pickhill Business Centre, Small Hythe Road, Tenterden TN30 7LZ
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6 Reviews
  • Town And Country Homecare, Tenterden
Town And Country Homecare provides tailored care packages to people in Tenterden, Hawkhurst, Cranbrook and nearby Kent villages.

Their aim is to help people with disabilities and illnesses to stay in their own homes and keep living an independent life for as long as possible.

Town and Country's services include domestic care such as shopping and cleaning, personal care covering help with medication and getting out of bed, social care and much more.

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Care Provided by Town And Country Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Town And Country Homecare Ltd
  • Person in charge
  • Deborah Piesse (Manager)

Funding & Fees Guide for Town And Country Homecare

  • Prices

  • £20.00 - £30.00 per hour.

Town And Country Homecare Reviews (6)

Over all time Town And Country Homecare has 6 reviews.

Overall Experience

  • 3
  • 3
  • 0
  • 0
  • 0

Date Published

6
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6

Review from P H (Client) published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good now that I seem to have regular, good, kind carers.

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Management

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Review from J B (Client) published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have used the service over 10 years and found the carers generally good, trustworthy and helpful.
As I only have domestic care with shopping, posting so far, I am unable to comment any further but I appreciate the willing and cheerful service.
I think that the training they receive has improved
the service over the years.

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Treated with Dignity

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Review from P M (Daughter of Client) published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reliable, kind and considerate carers that have supported my 94-year-old mother who has dementia and have given me peace of mind and my mother dignity.

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Review from Julian D (Client) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleasant and well-done job by all the carers at this home.

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Review from Shelia T (Client) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The person who does my chores is very good!

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Review from John S (Husband of Client) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Telephone always answered promptly and courteously. Bookings almost always honoured. No problems since email follow up instituted. Carers arrive on time they know that this is one of my requirements. Carers are unfailingly cheerful and helpful. SAE included with the bill a small gesture but appreciated.

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Treated with Dignity

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 15 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Town And Country Homecare

What Type of Services does Town And Country Homecare offer?

Town And Country Homecare offers Home Care.

How many Carers does Town And Country Homecare employ?

Town And Country Homecare employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Town And Country Homecare to verify any information. View our terms and conditions. Town And Country Homecare has a Platinum Service – more info.