Waveney Home First

Hamilton House, Battery Green Road, Lowestoft, NR32 1DE
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1 Review
  • Waveney Home First, Lowestoft
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Care Provided by Waveney Home First

  • Type of Service
  • Home Care Provider
  • Local Authority Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Yvonne Blowers (Manager)
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Waveney Home First Reviews (1)

Over all time Waveney Home First has 1 review.

Overall Experience

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Date Published

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Review from Brenda T (Client) published on 1 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers were all extremely friendly, helpful, cheerful and kind. I fell in January and broke my ankle in 4 places and my right elbow. I was discharged from hospital on February 2nd and have had Waveney Home First carers from then until today. I had non-weight-bearing plasters on both my right leg
and my right arm. I had 2 carers 4 times a day at first and they used a hoist to lift me in and out of bed and administered my medications. They gave me a bed bath every morning and put my body creams on my arms and legs. Over the last 6 weeks, their visits were reduced to 2 carers twice a day morning and evening and then, when I was no longer needing to be hoisted into and out of bed, to just one carer morning and evening. I am now without plaster casts and am able to walk with the help of a zimmer frame. Today has been the carers final visit. I thank them all and think they are an excellent team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 9 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Waveney Home First

What Type of Services does Waveney Home First offer?

Waveney Home First offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Waveney Home First to verify any information. View our terms and conditions. Waveney Home First has a Basic Service – more info.