WeCare Angels II

Waterloo House, High Street, Newport, Saffron Walden CB11 3PG
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7.9 2 Reviews
  • WeCare Angels II, Saffron Walden
WeCare Angels is a small family run agency focused on private care providing a people centred service situated in Saffron Walden.

Home Care Services

The team recognises that organising care for yourself or a loved one may seem an overwhelming task at first. This is not an uncommon feeling and they aim to help you to feel that you are not alone. They understand the need for a reliable, affordable and experienced care provider. With this in mind, they are on hand to provide honest and transparent advice on all aspects of home-based care and support, and are happy to answer any questions or address any concerns you may have. Working closely with service users and family members, they provide flexible care arrangements to make sure that all needs are met comprehensively and sensitively.

WeCare Angels can help you with:

All aspects of personal care including oral hygiene, bathing and showering, skin integrity and dressing, also:
Meal preparation and nutrition guidance
Medication support
Continence management
Domestic support
Assistance with routine tasks
Social inclusion and outings
Sit-in service and companionship
Respite care

WeCare Angels 's team can provide as much or as little care and support as you would like, from assisting with weekly grocery shopping and domestic support to meeting more complex needs such as personal hygiene, moving & assisting, dressing, meal preparation, cooking and servicing, administering medication and working in partnership with other health professionals to manage your health and well-being.

Their Service User Groups are individuals above the age of 18 years with:

Physical disabilities
Sensory Impairment
Dementia
End of life support needs
Mental Health Needs
Substance Misuse
Learning Disabilities

Show WeCare Angels II on the Map

Care Provided by WeCare Angels II

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Andrine Kuwan (Business Manager)

WeCare Angels II Reviews (2)

7.9

WeCare Angels II has a Review Score of 7.9 (7.917) out of 10, based on 2 reviews in the last 2 years. Over all time WeCare Angels II has 2 reviews.

Overall Experience

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  • 1
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Date Published

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Review from P R (Wife of Client) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very understanding, caring, friendly, happy carers.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P R (Client) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the service very good. Please ensure that clients get time allocated and clients informed if carer is running early or late so to make things easier.

Reply from Andrine Kuwan, Director at WeCare Angels II

Thank you for your feedback. We will work on these recommendations and ensure all these is added to our service improvement plan.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.9 (7.917)

Overview of Review Score

The Review Score of 7.9 (7.917) out of 10 for WeCare Angels II is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.417 for WeCare Angels II is calculated as follows: ( (5 Excellents x 5) + (7 Goods x 4) ) ÷ 12 Ratings = 4.417

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for WeCare Angels II is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about WeCare Angels II

What Type of Services does WeCare Angels II offer?

WeCare Angels II offers Home Care.

How many Carers does WeCare Angels II employ?

WeCare Angels II employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact WeCare Angels II to verify any information. View our terms and conditions. WeCare Angels II has an Enhanced Service – more info.