Willow Homecare & Support Services

4 Dudley Street, Grimsby DN31 2AB
Submit a Review
2 Reviews
  • Willow Homecare & Support Services, Grimsby
Show Willow Homecare & Support Services on the Map

Care Provided by Willow Homecare & Support Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Owner
  • Willow Homecare & Support Services Ltd
  • Person in charge
  • Rosaline Rouse (Manager)
Are you the Owner/Manager of Willow Homecare & Support Services? View your Advertising Options

Willow Homecare & Support Services Reviews (2)

Over all time Willow Homecare & Support Services has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
0
0
0
2

Review from Alan S (Son of Client) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say the team at Willows have been so supportive towards my mum, nothing was too much trouble to help support my mum in her own home, I often rang to cancel visits when I was staying over, but it was not a problem, her carer was fantastic, so caring, lovely lady, built up a fabulous rapport,
she even came to Mum's funeral, and laid beautiful flowers. Overworked team, but I only have praise, unlike a previous company which was overpriced. Many thanks for helping my mum.

Reply from Tracy Storrs, Manager at Willow Homecare & Support Services

Hello, thank you for your lovely feedback. It is a pleasure to know that you and your mum had a positive experience with Willow Homecare.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Tracy E (Daughter of Client) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are all so kind and do a great job. I was unable to get to my mum because of isolation with Covid. My mum got in a state and I called the office, the lady knew my mum and she dropped everything and went round and was there within, I think, 5 minutes! I could not thank them enough. She called
while she was there sorting all the problems out, what a relief this was for me. I really cannot praise all the staff enough.
Thank you.

Reply from Tracy Storrs, Manager at Willow Homecare & Support Services

Thank you very much for the positive feedback. It is very much appreciated. I am glad we could help you and your mum.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Willow Homecare & Support Services

What Type of Services does Willow Homecare & Support Services offer?

Willow Homecare & Support Services offers Home Care.

How many Carers does Willow Homecare & Support Services employ?

Willow Homecare & Support Services employs 143 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Willow Homecare & Support Services to verify any information. View our terms and conditions. Willow Homecare & Support Services has a Basic Service – more info.