Woodford Homecare

84 Salop Street, Third Floor, Office Suite 319, Wolverhampton WV3 0SR
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8 Reviews
  • Woodford Homecare, Wolverhampton
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Care Provided by Woodford Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Woodford Homecare
  • Person in charge
  • Sandi Bevan (Managing Director)

Funding & Fees Guide for Woodford Homecare

  • Prices

  • £25.68 per hour
Are you the Owner/Manager of Woodford Homecare? View your Advertising Options

Woodford Homecare Reviews (8)

Over all time Woodford Homecare has 8 reviews.

Overall Experience

  • 6
  • 2
  • 0
  • 0
  • 0

Date Published

8
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0
0
8

Review from S W (Client) published on 19 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been fortunate to have benefitted from the excellent, loving care that I have received from all the staff of Woodford Homecare and Support Services. They have helped to look after me for many months now and I could not have managed my daily life without their wonderful carers who have attended
to all my needs, due to my age and disabilities, with love, gentleness, care and the utmost efficiency. I am eternally indebted to them all and offer them all my gratitude and love.

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Management

Treated with Dignity

Value for Money

Review from J L (Client) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and easy to talk to. I feel I can discuss care/changes to care/personal needs/concerns/ talk to someone about other issues i.e., hospital visits. Inform me of any changes to care i.e., time of visit when necessary. Receive schedule of who will be visiting for each call and let me
know in advance if there are any changes to this.

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Management

Treated with Dignity

Value for Money

Review from Patricia B (Client) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I look forward to my calls, morning and evening and enjoy every one. The advice from the coordinator is very helpful.

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Treated with Dignity

Value for Money

Review from Jill B (Daughter of Client) published on 7 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother felt totally at ease with the carers. They arrived on time, ensured she had taken her medication, and her food. My mother is very forgetful and doesn’t remember to take her medication or have regular meals. All the members of staff I have come in contact with are very professional and caring
people. Having the carers there whilst we were on holiday gave me tremendous peace of mind. I would thoroughly recommend Woodford Homecare. Thank you.

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Management

Treated with Dignity

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Review from Helen (Wife of Client) published on 2 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has four visits a day and we have found the Woodford Homecare & Support Services very reliable and helpful. As there are a lot of visits we have quite a large team of people visiting, but they are a consistent team. They come on time and they do all that is needed in a conscientious way.
Each one of the people coming in is kind and caring and they are always friendly and pleasant. They encourage my husband to do what he can and help him to stand. They take an interest in him as a person and have built up good relationships with him. I find their presence reassuring and feel very grateful to them. The office staff are also very helpful and pleasant; they consult us if arrangements have to be changed for any unusual reason and they are also happy to meet any requests from us.

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Review from Shawn F (Partner of Client) published on 2 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a lorry driver, I had to get a care company that I could trust to look after my partner, I was offered a choice by social services and chose Woodford Homecare, I was a little worried about leaving my partner when I went back to work, I didn't need to worry then and don't worry now, I trust all of
the carers completely and have never regretted a single moment, my partner has progressed in leaps and bounds. Thank you all.

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Review from Margaret Y (Daughter of Client) published on 19 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for by WHC for almost two years as a resident in a care home in Wolverhampton.
She received night time care (from 10pm – 7am) from two members of the staff - who were very kind and caring. They tended to her every need with patience and humour, often sitting with her or making
tea at all times of the night. Mum was very comfortable with them and trusted them completely.
Right from the very beginning, I received excellent support – I could call at any time and requests were responded to promptly. At times that could have been (and sometimes was) very stressful, I always felt confident that I had good back-up and that Mum’s needs and safety were always paramount to the staff at Woodford Home Care.
I would most definitely recommend the team at WHC to anyone looking for care for an elderly relative. Neither my mum or I could have survived very difficult times without this support.

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Review from Emma-Leanne (Client) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I’m happy with all of the care/support that I receive from Woodford, staff are really helpful and supportive.

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Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Woodford Homecare

What Type of Services does Woodford Homecare offer?

Woodford Homecare offers Home Care.

How many Carers does Woodford Homecare employ?

Woodford Homecare employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Woodford Homecare to verify any information. View our terms and conditions. Woodford Homecare has a Basic Service – more info.