Bluebird Care Sheffield

Unit 11 Riverside Court, Don Road, Sheffield S9 2TJ
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8.6 21 Reviews
  • Bluebird Care Sheffield, Sheffield
Bluebird Care Sheffield is a leading homecare and live in care agency.

They believe that care matters and are committed to providing the highest quality homecare in Sheffield so that their customers can remain in their own homes. They deliver homecare and support services across all areas of Sheffield.

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Care Provided by Bluebird Care Sheffield

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Daniel Bunn (Operations Director)

Funding & Fees Guide for Bluebird Care Sheffield

  • Prices

  • From £21.06 per hour

  • For full Charge Rates please contact a member of our team.

Bluebird Care Sheffield Reviews (21)

Total of 21, showing 1-20
8.6

Bluebird Care Sheffield has a Review Score of 8.6 (8.647) out of 10, based on 3 reviews in the last 2 years. Over all time Bluebird Care Sheffield has 21 reviews.

Overall Experience

  • 17
  • 4
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Date Published

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18

Review from J G (Nephew of Client) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Meeting with staff, carers + social work relating to funding went very well, thorough, helpful to me. It answered my questions.

Reply from Lynsey Howland, Registered Care Manager at Bluebird Care Sheffield

Thank you for your review. I'm happy that you have had all your questions answered and that everything was covered thoroughly. We strive to make these processes as easy as possible.


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Review from D B (Niece of Client) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My auntie has been receiving night roaming calls for 5 weeks, it's a comfort knowing someone is visiting her twice through the night. The carers leave a comprehensive report on the app of what they have done and any queries have been dealt with promptly by a message on the app or a phone call to the
office.

Reply from Lynsey Howland, Registered Care Manager at Bluebird Care Sheffield

Thank you for your kind words. I know the team work incredibly hard to provide the best possible experience for, not just the customer, but for the family too. I'm happy to hear they are having such a positive impact. We've very proud of the team.


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Review from Richard S (Son of Client) published on 15 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Bluebird to support my dad for over two years now. Support was given twice a day helping my dad which he much appreciated.
They have been great, compassionate, caring and very reliable.
Many thanks for all your help.

Reply from Lynsey Howland, Registered Care Manager at Bluebird Care Sheffield

Hi Richard, thank you for your kind words. As you know your dad has a special place in his carers' hearts. We're so grateful to have been able to provide his care for the last two years.


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Review from J D (Daughter of Client) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care were part of our lives for the last three weeks of my dad's life. As a family, we knew that our dad did not have long to live and his wish was to be at home when the time came. We were very anxious about allowing strangers into our home but from the first meeting of Bluebird Cares care
support staff we knew Dad would be cared for with dignity. The carers are so supportive of all family members and know actually how to support everyone. Dad had so much fun with all the staff right until the end. Now Dad has passed away we miss the carer's visits and chats. Thank you to all the carers who looked after our dad with dignity you know who you are. Keep up the fabulous work you are all amazing.

Reply from Lynsey Howland, Registered Care Manager at Bluebird Care Sheffield

Thank you for your kind words. There's no harder time then the end of a loved ones life and we're so grateful to be in a position to support families at these times to make the journey a little less daunting. I know our wonderful care assistants will be thankful to hear of their positive impact on you and your family.


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Review from S M (Niece of Client) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely satisfied with the care provided by Bluebird Care in Sheffield because my aunt lives alone and all family members live a long-distance away. The carers go out of their way to help with all types of tasks and it is very reassuring to know that someone is visiting regularly. This
means that my aunt is able to maintain a greater degree of independence and stay in her own home.

Reply from Lynsey Howland, Registered Care Manager at Bluebird Care Sheffield

Thank you for your kind words. It has been a pleasure to support your Aunt.


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Review from Chris C (Daughter of Client) published on 20 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to live with me in May after being diagnosed with terminal cancer. The prognosis was just a few weeks. We ended up having 8 wonderful months with her. Bluebird care looked after mum coming into my home 4 times a day. Having strangers in my home filled me with dread. Well, to say they
were amazing is an understatement. It wasn't just a job for the carers. They cared for my mum physically and mentally. I had never heard my mother laugh so much and I mean belly laugh.
She never had sore skin as the carers moisturised her daily. All my family and friends had never seen her look so well. Mum was happy. She really thought so much about ALL her carers. I want to thank all you lovely people from the bottom of my heart.

Reply from Lynsey Howland, Registered Care Manager at Bluebird Care Sheffield

Thank you for your kind words. I know each of your Mum's carers took great pride in caring for her and are delighted to hear your kind words. I'm so grateful we were able to give your Mum, you and your family the best possible experience over the last 8 months. I know your Mum will be missed by us all.


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Review from Susan F (Daughter of Client) published on 9 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming out of hospital Dad had needed carers 4 times a day. Whichever pair of carers have attended to Dad they have been very professional, caring, and helpful.

Reply from Daniel Bunn, Operations Director at Bluebird Care Sheffield

Thank You for your review. It is our pleasure to provide services to your father and we are delighted to hear how happy you are.


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Review from Keith S (Client) assisted by family/friend published on 9 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Extremely happy with the carer's work provided and happy with the team that has visited up to present.

Reply from Daniel Bunn, Operations Director at Bluebird Care Sheffield

Thank you very much for your kind words and ratings. It's our pleasure to provide our services.


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Review from G N (Client) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good carers very capable.

Reply from Daniel Bunn, Operations Director at Bluebird Care Sheffield

Many thanks for your review. It is a pleasure to provide services to you and thank you for your ratings.


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Review from Anne B (Wife of Client) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given by everyone, was beyond excellent. Each person gave loving care, dignity and patience, even though he could be difficult at times. When he passed away, he was treated with loving care and dignity. I will always have happy memories of all the carers. When you came in the door, love came
in.

Reply from Daniel Bunn, Manager at Bluebird Care Sheffield

Thank you so much, Mrs B, for your lovely kind words - It was a pleasure to provide services to you and your family at a difficult time. I will be personally passing on your comments to the team that attended. Many Thanks.


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Review from Linda S (Wife of Client) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care we have had is brilliant. The staff that come are great. They not only do the work but chat and have a laugh, which goes a long way for a pleasant day. Thank you to them all.

Reply from Daniel Bunn, Manager at Bluebird Care Sheffield

Thank you for your review Mrs S, it is our pleasure to provide services to Mr S and I'm glad you have built a good relationship with your care team.


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Review from Fran W (Relative of Client) published on 21 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very new to the care service and we have to say the service so far has been really good.
Carers complete their care with kindness and dignity, making the visit a good experience for our family member. He was full of apprehension before the care commenced but now really appreciates all the valuable
help they give him.

Reply from Daniel Bunn, Manager at Bluebird Care Sheffield

Thank you very much for your review and the kind words regarding our care staff. We will continue to do all we can to provide our high standards for your relative. Many thanks.


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Review from C S (Wife of Client) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have only just started having care for my husband, so far we are very happy with the care and support you are giving. Thank you very much.

Reply from Daniel Bunn, Manager at Bluebird Care Sheffield

It is our pleasure to provide services to you and your husband and thank you very much for your feedback, we are delighted to hear how happy you are with our service.


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Review from J N (Client) assisted by family/friend published on 26 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers who look after me are wonderful. They are smiley, friendly, kind and caring and nothing is too much trouble.
They always respect my dignity and I feel very comfortable and at ease when they visit.
Over the time they have been looking after me I have gotten to know them all and consider
them good friends. I couldn't do without them and am very grateful and feel very lucky. Thank you.

Reply from Daniel Bunn, Manager at Bluebird Care Sheffield

Thank You for your wonderful review! It is our pleasure to provide our services and we are extremely happy to hear how well the team are doing. Many Thanks.


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Review from Brenda E (Wife of Client) published on 12 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bluebird Care Sheffield have some lovely carers who are kind, friendly and have a good rapport with my husband. They go the extra mile for him.

Reply from Daniel Bunn, Manager at Bluebird Care Sheffield

Thank you very much for your review and the kind words regarding our care staff. We will continue to do all we can to provide our high standards for you and your husband. Many thanks.


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Review from Adam R (Son of Client) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care Sheffield cared for my dad in the final 6 months of his life. The carers were wonderful and treated my dad with dignity and respect. As well as being highly professional they also found time to talk to him and laugh with him which I know made his days bearable. They also found time to
talk to my mum who, now my dad has passed away, misses their daily visits. I would definitely recommend Bluebird Care Sheffield.

Reply from Daniel Bunn, Manager at Bluebird Care Sheffield

Many thanks. It was a pleasure to provide our service to your family at what I'm sure was a difficult time for your family. We will pass on your comments to the care staff also and I am humbled of how fondly you speak of them. Wishing you and your family all the best. Many thanks.


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Review from K W (Client) published on 22 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All at Bluebird Care have been amazing over the years and provide an outstanding service to me and my husband. They go above and beyond for us, and we couldn’t be happier. The care workers can’t do enough and are warm and welcoming when visiting us.

Reply from Daniel Bunn, Manager at Bluebird Care Sheffield

Thank you for your outstanding review of our care services - We are delighted you are happy with our services and will continue to assist you to the best of our ability. - If you have any concerns or can provide us with details of particular care workers who have provided great service please contact either myself at our office.


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Review from Marion C (Daughter of Client) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care has given continuous, reliable and caring support to my mum, including on days when she has been delirious, they worked with her and in contact with their office to make sure Mum got what she needed. I would definitely recommend them.

Reply from Daniel Bunn, Manager at Bluebird Care Sheffield

Thank you for your kind words and recommendation. It is our pleasure to provide our services to Mum and we are very proud that you and her happy with our services. If you need us at any time we are always on hand to assist you. Many thanks.


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Review from J D (Mother of Client) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At this very sad time, we as a close family have been overwhelmed by the wonderful, caring and respectful way that my son has been cared for. Always so smart and on time, warm and friendly, and always welcome in my home. It has made this heartbreak more warm and loving for us all. We could not have
wished for better, and I will be so grateful for the rest of my life, as will my family.

Reply from Lynsey Howland, Deputy Care Manager at Bluebird Care Sheffield

It was a pleasure to help you and your family through that difficult time. The staff regularly spoke highly of your son and your family to me. Thank you for passing along your kind words. I will ensure these are passed along to the team.


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Review from Anne H (Daughter of Client) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management have always been professional and helpful. Everyone is very friendly and respectful. The care is dependent on the actual carer visiting. The majority are good, some are excellent and one or two were poor but after complaining to management, they no longer visit and fees were refunded. We
use Open Pass. You do have to monitor the notes after each visit. We comment on good and poor care. Management usually responds to comments.

Reply from Daniel Bunn, Manager at Bluebird Care Sheffield

Thank you for your review. I would love to hear more about your experience, so we can use your valuable feedback to deliver an even better experience for your father. Please contact a member of the team with any comments or suggestions you wish to share further, I understand you recently had a review with a member of our Care Planning Team also and thank you for feedback and comments during this, I have asked a member of staff to follow up with you regarding this. Again, thank you for taking the time to review our service.


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Current Review Score: 8.6 (8.647)

Overview of Review Score

The Review Score of 8.6 (8.647) out of 10 for Bluebird Care Sheffield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.647 for Bluebird Care Sheffield is calculated as follows: ( (11 Excellents x 5) + (6 Goods x 4) ) ÷ 17 Ratings = 4.647

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Sheffield is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (2)

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Lynsey Howland

Job Title: Care Manager

Joined: 2017

Lynsey Joined the team in September 2017 as our dedicated Training Manager. Lynsey has a wealth of experience in the care sector with her previous two roles as the Registered Manager.


Lynsey's responsibility is to ensure that she develops and implements a training programme to ensure our staff are suitably qualified & to ensure each of our customers receives the care and support they need to lead dignified, fulfilling lives as far as they are able.


Since joining Bluebird Care (Sheffield) Lynsey has shown excellent management skills and an ability to undertake greater responsibility throughout the business and therefore in July 2019, the decision was taken to promote Lynsey to Deputy Care Manager. Lynsey thrived in this role and in recognition of this was promoted again to Care Manager in October 2021.


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Daniel Bunn

Job Title: Registered Care Manager

Joined: 2013

Dan is the Care Quality Commission (CQC) Registered Care Manager for Bluebird Care (Sheffield) as well as our sister company Bluebird Care (Chesterfield and NE Derbyshire). He began his career journey with Bluebird Care in 2013 as a Care Assistant. Dan quickly demonstrated competence and excellent ability in supervision and management skills which resulted in several promotions through the ranks at Bluebird Care (Sheffield) from Supervision Manager, Deputy Care Manager and then on to Registered Care Manager in 2017. He brings a wealth of experience and knowledge of the sector to Bluebird Care (Sheffield) and has successfully managed our team and care services to maintain our "GOOD" ratings throughout his tenure.


Frequently Asked Questions about Bluebird Care Sheffield

What Type of Services does Bluebird Care Sheffield offer?

Bluebird Care Sheffield offers Home Care.

How many Carers does Bluebird Care Sheffield employ?

Bluebird Care Sheffield employs 80 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Sheffield to verify any information. View our terms and conditions. Bluebird Care Sheffield has a Platinum Service – more info.