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Bluebird Care Sheffield has a Review Score of 8.6 (8.647) out of 10, based on 3 reviews in the last 2 years. Over all time Bluebird Care Sheffield has 21 reviews.
Review from D M (Daughter of Client) published on 1 April 2020
Submitted via Postal Card •
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Reply from Daniel Bunn, Care Manager at Bluebird Care Sheffield
Many thanks for your review and kind words regarding our team, it was our pleasure to be able to provide assistance to you and your family during that difficult time, we will be passing this time to the team who attended also.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.6 (8.647) out of 10 for Bluebird Care Sheffield is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.647 for Bluebird Care Sheffield is calculated as follows: ( (11 Excellents x 5) + (6 Goods x 4) ) ÷ 17 Ratings = 4.647
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Sheffield is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 May 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Care Manager
Joined: 2017
Lynsey Joined the team in September 2017 as our dedicated Training Manager. Lynsey has a wealth of experience in the care sector with her previous two roles as the Registered Manager.
Lynsey's responsibility is to ensure that she develops and implements a training programme to ensure our staff are suitably qualified & to ensure each of our customers receives the care and support they need to lead dignified, fulfilling lives as far as they are able.
Since joining Bluebird Care (Sheffield) Lynsey has shown excellent management skills and an ability to undertake greater responsibility throughout the business and therefore in July 2019, the decision was taken to promote Lynsey to Deputy Care Manager. Lynsey thrived in this role and in recognition of this was promoted again to Care Manager in October 2021.
Job Title: Registered Care Manager
Joined: 2013
Dan is the Care Quality Commission (CQC) Registered Care Manager for Bluebird Care (Sheffield) as well as our sister company Bluebird Care (Chesterfield and NE Derbyshire). He began his career journey with Bluebird Care in 2013 as a Care Assistant. Dan quickly demonstrated competence and excellent ability in supervision and management skills which resulted in several promotions through the ranks at Bluebird Care (Sheffield) from Supervision Manager, Deputy Care Manager and then on to Registered Care Manager in 2017. He brings a wealth of experience and knowledge of the sector to Bluebird Care (Sheffield) and has successfully managed our team and care services to maintain our "GOOD" ratings throughout his tenure.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Sheffield to verify any information. View our terms and conditions. Bluebird Care Sheffield has a Platinum Service – more info.