Caring Direct Ltd

9 The Square, Notley Green, Great Notley, Braintree CM77 7WT
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8.0 2 Reviews
  • Caring Direct Ltd, Braintree
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Care Provided by Caring Direct Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Caring Direct Ltd
  • Person in charge
  • Farris Eastwood (Deputy Care Manager)

Funding & Fees Guide for Caring Direct Ltd

  • Prices

  • From £16.95 per 30 minutes
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Caring Direct Ltd Reviews (2)

8.0

Caring Direct Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Caring Direct Ltd has 2 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 1

Date Published

2
1
1
1
1

Review from J W (Daughter of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using this care agency for the past 4 years and have found them all to be kind and courteous to both my parents. First of all my mum had the wonderful carers whilst struggling with dementia and once she went into residential care Caring Direct took over my Dads care. Nothing is too much
trouble in a industry which is not easy. I have found all members of staff, not only showed and is showing, my parents respect but also have time for the family.

Reply from Mandy Brown, Care Team at Caring Direct Ltd

Many thanks for your kind comments. I know that our care staff work very hard and are committed to providing high standards of care. It is always nice when their hard work and caring nature is appreciated by those who they provide care to. Kind regards The Caring Direct Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jim H (Son of Client) published on 8 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Disappointed.
Decided to appoint this agency for my mother's care and subsequently regretted this decision within one week. Care started on a Saturday in October, having paid 7 days in advance for two carers for 30 minutes. The first few days were a learning curve for both. Subsequently, by the Wednesday,
a visit was completed in 15 minutes with tasks not done and again on the Thursday, the visit was rushed and my mother did not feel bathed. Upon raising this with the office they stated that the minimum payment is 30 minutes not the visit. Luckily we decided to record the visits. Nice girls, more training required and with all my mother's grandchildren at universities, these recordings could be coming to a social media near you soon. My thoughts? Pro-rata probably the dearest "care" company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Caring Direct Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Caring Direct Ltd is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caring Direct Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Caring Direct Ltd

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Meet the Team (0)

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Frequently Asked Questions about Caring Direct Ltd

What Type of Services does Caring Direct Ltd offer?

Caring Direct Ltd offers Home Care.

How many Carers does Caring Direct Ltd employ?

Caring Direct Ltd employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Direct Ltd to verify any information. View our terms and conditions. Caring Direct Ltd has a Basic Service – more info.