Fosse Healthcare - Leicester

Unit 30, 2 Geoff Monk Way, Birstall, Leicester LE4 3BU
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3 Reviews
  • Fosse Healthcare - Leicester, Leicester
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Care Provided by Fosse Healthcare - Leicester

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Kayleigh Cooper (Manager)
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Fosse Healthcare - Leicester Reviews (3)

Over all time Fosse Healthcare - Leicester has 3 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 1
  • 0

Date Published

3
0
0
0
3

Review from Kathryn S (Sister of Client) published on 20 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a fall down the stairs and the resulting hospitalisation, my sister received support from Fosse Healthcare for three months. The support she received was excellent - the ladies who visited were punctual, friendly, supportive and professional as well as extremely caring. Any issues, though
only minor, were promptly dealt with at the time or following a phone call. Should there be a need for this type of support in the future we would certainly talk to Fosse Healthcare. So, a big thank you to all the team involved.

Reply from Collette Compton, Marketing Manager at Fosse Healthcare - Leicester

Thank you so much for your wonderful review; I will be sure to share this with our Leicester care team, too. All the best to you all.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Melvyn W (Next of Kin) published on 14 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The carers are very good but the organisation behind them is shocking. When you contact the office, if you are able to get through, they do not seem very organised. On several occasions, they have promised to ring me back but I am still waiting! No one seems to be in charge. At weekends when a lot of
problems occur you cannot get hold of anyone. This is very frustrating!

Reply from Collette Compton at Fosse Healthcare - Leicester

Hi Melvyn, thank you so much for taking the time to send us a review. It is fantastic to hear you are happy with the care staff your family has been working with; I will pass your five-star feedback along.
With regards to office staff, I would be very interested in finding out more so we can investigate further. If you would be happy to provide more information please contact me and I will then pass your feedback across to Senior Management myself so this can be addressed. Regards.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Maegan W (Friend of Client) published on 25 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Fosse Healthcare is such an Amazing care company we have used many other care companies before Fosse and it is definitely the best! We had a few problems with timings but once I had spoken to management it was sorted and if they do struggle they have always called me to let me know and have always tried
their best.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Fosse Healthcare - Leicester

What Type of Services does Fosse Healthcare - Leicester offer?

Fosse Healthcare - Leicester offers Home Care & Nursing Care.

How many Carers does Fosse Healthcare - Leicester employ?

Fosse Healthcare - Leicester employs 66 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Fosse Healthcare - Leicester to verify any information. View our terms and conditions. Fosse Healthcare - Leicester has a Basic Service – more info.