Bluebird Care Bradford North

Suites 18/19 Kirkgate House, Shipley Business Centre, 30 Kirkgate, Shipley BD18 3QN
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8.0 2 Reviews
  • Bluebird Care Bradford North, Shipley
Leading home care provider covering Bradford North. Their Services include Elderly Care, Dementia Care, End of Life Care, Respite Care, Reablement Services and Specialist Care. They pride themselves on a fabulous customer service and take care of your family as though they were one of theirs. For a free consultation with the care manager please get in touch.

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Care Provided by Bluebird Care Bradford North

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Diane Holdsworth (Care Manager)

Funding & Fees Guide for Bluebird Care Bradford North

  • Prices

  • From £16.95 per hour

Bluebird Care Bradford North Reviews (2)

8.0

Bluebird Care Bradford North has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Bluebird Care Bradford North has 2 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 1

Date Published

2
0
0
1
1

Review from Gary P (Son of Client) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All good, look after my mother with a smile, always cheerful always want to help
Always make sure you know what you want as they provide what you ask for no more or less. I am happy to recommend them to any potential user!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from T Q (Nephew of Client) published on 1 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Communication is, to say the least, "very slow" to "non-responsive".
Care plans are created, but not adhered to. In many instances, tasks were ticked as completed, when in fact those particular cares had not been done.


They are dismissive and defensive if any concerns are raised.
There is

little or no integration of new carers, into the family - suddenly a new carer will turn up, who has never been before, doesn't know where anything is in the house, or what to do. You, therefore, spend your time assisting the carer to do their tasks throughout the whole visit.


There appears to be very little teamwork, and the organisation just seems to be run very haphazardly, which causes no end of confusion for the service user. We would never recommend BlueBird Care, Bradford (North) to any of our friends, family or colleagues, as we have been let down very badly on more than one occasion with them. Bluebird care has been a very negative experience, and one we would hope never to repeat.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Bluebird Care Bradford North is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Bluebird Care Bradford North is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Bradford North is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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Frequently Asked Questions about Bluebird Care Bradford North

What Type of Services does Bluebird Care Bradford North offer?

Bluebird Care Bradford North offers Home Care.

How many Carers does Bluebird Care Bradford North employ?

Bluebird Care Bradford North employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Bradford North to verify any information. View our terms and conditions. Bluebird Care Bradford North has a Platinum Service – more info.