Care 4 U Wolverhampton Ltd

194 Windsor Avenue, Penn, Wolverhampton WV4 4BP
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Top 20 award
10 33 Reviews
  • Care 4 U Wolverhampton Ltd, Wolverhampton
Care 4 u gives quality care to those who need it, in the privacy of their own homes, enabling Service Users to maintain their independence, quality of life and emotional well being.

The domiciliary care agency was rated outstanding by The Care Quality Commission in May 2018.

It supports and encourages the service user to retain, where possible, a dignified and productive lifestyle.

It establishes and encourages an effective relationship between service users, care workers and all concerned parties.

It involves service users, their families or representatives in the development and implementation of the care to be provided.

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Care Provided by Care 4 U Wolverhampton Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Care 4 U Wolverhampton Ltd
  • Person in charge
  • Caroline Evans (Registered Manager)

Care 4 U Wolverhampton Ltd Reviews (33)

Total of 33, showing 1-20
10

Care 4 U Wolverhampton Ltd has a Review Score of 10 (9.969) out of 10, based on 16 reviews in the last 2 years. Over all time Care 4 U Wolverhampton Ltd has 33 reviews.

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Date Published

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Review from Pamela D (Client) assisted by family/friend published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Care 4 U since July 2024 and have found the team to be highly professional, caring and supportive. The staff are friendly, reliable and extremely helpful and my husband and I enjoy their calls. My family and I would highly recommend them to anyone.

Reply from Pete Evans, Director at Care 4 U Wolverhampton Ltd

Thank you very much for your kind words, we will circulate your positive feedback to your designated care team who we're sure will also be grateful for your comments. We look forward to continuing to provide the very best person-centred care possible and look to strengthen our working relationship further.


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Review from J S (Wife of Client) published on 5 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care 4 U Wolverhampton have been amazing in helping my husband, who suffered a stroke last year. The care he has received has been first class, and it has helped him gain a little bit of his independence back. The staff are friendly, polite and professional. I know that if any unexpected issues arise
then I can call the team and they will do their best to help. It has also allowed me to return to work knowing that my husband is in safe hands.

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Review from A C (Daughter of Client) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care 4 U Wolverhampton has been caring for my mother for several years. My mother suffers from dementia and is now in an advanced stage. The care that she has received has been wonderful. Every member of the team goes the extra mile to ensure Mum is happy, comfortable, and well cared for.
Without
the care and support that both my mum, my brother, and myself have received I don't know how we would have coped. Mum loves each of the carers as if they were her own family. I know I can contact Care 4 U at any time to get help and advice relating to Mum's illness. They are wonderful.

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Review from I C (Client) assisted by family/friend published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find Care 4 U very reliable, efficient, friendly, and caring.

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Review from J E (Wife of Client) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had Care 4 U for a year, it has been very good. We know when they are coming and will always have the same person. My husband is very pleased with this.

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Review from P C (Client) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When you are looking for parental care you are more nervous or doubting of yourself, whether the level of care will be of good quality and make life easier for your parents. My worries were pointless as everyone at Care 4 U has been superb. A particular member of staff is looking after my mother and
I can't thank her enough. The manager has a top-quality company with exceptionally high standards. All l can say is keep up your great work.

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Review from Margaret H (Daughter of Client) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care 4 U provides an amazing service. They are very caring, kind and compassionate, my brother and I have peace of mind knowing my mother is well cared for in her own home and that she is happy and enjoys their visits.
I would not hesitate to recommend them.

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Review from Debbie E (Daughter of Client) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional service, staff are excellent, very efficient, and caring. I feel so much more relaxed knowing my mom gets the care that she needs when she needs it and if the time comes that she needs more care I am confident that her needs will be met.

Reply from Caroline Evans, Owner at Care 4 U Wolverhampton Ltd

Thank you so much for your positive feedback, we are delighted that you are both happy with the service, and we will share your positive feedback with the care team.


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Review from Helen S (Daughter of Client) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care 4 U have been caring for our elderly parents for almost eighteen months. I cannot praise them enough; they have surpassed all expectations with their dedication and compassion. Our parents trust them and enjoy their company when they call. They feel very lucky to have such lovely people looking
after them. We in turn feel that our parents are safe and we have peace of mind that if they have any concerns they let us know immediately. In addition, the registered manager and her team are professional and compassionate. Everyone cares and goes out of their way to help. I have no hesitation in recommending them.

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Review from Clare B (Daughter of Client) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care 4 U have cared for my mother for over a year, after they were recommended to us by another resident where she lives. Over the past year my mother's health has deteriorated and she has become bedridden. The level of care my mother has received from Care 4 U has been excellent throughout the change
in her needs and deterioration in her mobility. They have cared for my mother compassionately, effectively and thoroughly. At times my mother has shown reluctance to be washed thoroughly or to sit on a commode and the encouragement and support they have given her to do so has undoubtedly prevented her from getting more infections or bed sores. Care 4 U have also kept us well informed of any improvements or issues in my mum's willingness to receive care, eat or take her medication. In my opinion Care 4 U are a high quality, professional care provider and I do not think my mother could receive better care from any other care provider.

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Review from Paula L (Daughter of Client) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When our mother passed away suddenly and unexpectedly, my sister and myself were in a very difficult situation, not knowing what would be the best option for our dad (aged 81 and who has dementia). Our mother had been his main carer. Thankfully Care 4 U Wolverhampton are local to him and we also received
a recommendation from an extended family member. As a family, we have nothing but praise for the whole of this care company. Nothing is too much trouble. They are so lovely and professional with their visits. We are relieved because we know Dad is in very safe hands. Dad now requires personal care and because the carers are so professional Dad is comfortable with this, which is remarkable as he was always a very private man. We are kept fully informed in all areas of Dad’s care and nothing is ever too much trouble. We would fully recommend Care 4 U Wolverhampton Ltd.

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Review from I R (Son of Client) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I engaged the service of Care 4 U in June 2019 for my mother who had dementia. I chose this provider because it is privately run with a personal touch. The carers were well-trained and dedicated. For example, when washing my mother they would constantly let her know what they were doing and why in order
to minimise distress. They were good time-keepers and not restricted by the clock. I was kept up to date with changing needs, both from the carers and those with office based positions, who were at the end of the telephone ready to help me when my role as main carer became overwhelming. As someone who is difficult to please, I could not have wished for a better service.

Reply from Caroline Evans, Owner at Care 4 U Wolverhampton Ltd

Many thanks for your kind words and for the carers who do an amazing job. If it weren't for those ladies that were not dedicated in what they do, we wouldn't be where we are today. Also the office staff being at hand when feeling the need for a friendly chat or advice, well done all.


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Review from B B (Client) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My helper has always arrived on time and was very pleasant and helpful. She was very capable in giving me a lovely shower and would willingly do anything I asked of her, like doing my sandwiches for lunch. I have missed her cheerful face arriving in the morning and wish her every success in the future.

Reply from Pete Evans, Director at Care 4 U Wolverhampton Ltd

Thank you for your lovely words, we will pass this on to the carer that supported you with your needs.


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Review from Jennifer R (Wife of Client) published on 15 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Always the same carer for companionship to my husband to give me a break. Carer will do domestic duties if my husband is tired and wants a sleep. She has established a good rapport and is sensitive to his needs. Now having a morning carer to take on personal care and am confident
all will go well. They are flexible with timings, until we get care right. I feel well supported and the company reassure me that my needs are important too. I have so much praise for them.

Reply from Pete Evans, Director at Care 4 U Wolverhampton Ltd

Thank you for your kind words, we appreciate our service user/family comments and thank you for taking the time.


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Review from M F (Client) published on 26 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of my dealings with this company have been first-class.

Reply from Pete Evans, Director at Care 4 U Wolverhampton Ltd

Thank you for your kind words, we appreciate you taking the time to complete this form and will pass on your comments to the team.


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Review from Tracy S (Daughter of Client) published on 20 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the manager and all of her team enough. Both of my parents have dementia and the support they provide my family goes above and beyond. We have three visits a day and the care the carers provide daily is just fantastic. They are all so caring and supportive whilst professional and have
really gained my parents' trust and they are so much happier with the team around. We couldn't cope without you all.

Reply from Pete Evans, Director at Care 4 U Wolverhampton Ltd

Thank you very much for your kind words, it is gratifying to get such positive feedback, we will circulate this back to the team.
Thanks again.


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Review from Jeremy H (Son of Client) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff with prompt and flexible service when required.
The ladies attending our parent's needs were amazing and showed real care and a sense of requirement in a situation that was increasingly more difficult as months went by. The service provided allowed our parents to stay in their own
home for about 2 years longer from the point where we thought they may need a care home placement.
Thank you to all staff at Care4U on Windsor Ave, Penn.

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Review from Karen D (Daughter of Client) published on 29 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional company that gives a caring and value-for-money service. Thanks to everyone at Care 4 U for the care given to my mom over the past years. The carers and the rest of the team are a credit to you.

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Review from Des S (Son-in-law of Client) published on 29 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one everyone was very understanding and helpful. We were so relieved that my father-in-law was going to be looked after. He needed care two-three times per day and Care 4 U were always flexible and changed times whenever required.
The Care 4 U ladies became good friends with him over the
year that he needed help.

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Review from Julie C (Niece of Client) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care 4 U went above and beyond in their care for my auntie. The management are highly professional but also very kind and caring. Their team of carers are brilliant in their work environment and it's obvious that they love to care for loved ones. I could not recommend Care 4 U highly enough. They work
with you to provide the best care possible which was a great comfort for me.

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Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for Care 4 U Wolverhampton Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for Care 4 U Wolverhampton Ltd is calculated as follows: ( (93 Excellents x 5) + (3 Goods x 4) ) ÷ 96 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care 4 U Wolverhampton Ltd is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2018

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Frequently Asked Questions about Care 4 U Wolverhampton Ltd

What Type of Services does Care 4 U Wolverhampton Ltd offer?

Care 4 U Wolverhampton Ltd offers Home Care.

How many Carers does Care 4 U Wolverhampton Ltd employ?

Care 4 U Wolverhampton Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care 4 U Wolverhampton Ltd to verify any information. View our terms and conditions. Care 4 U Wolverhampton Ltd has an Enhanced Service – more info.