Care 4 U Wolverhampton Ltd

194 Windsor Avenue, Penn, Wolverhampton WV4 4BP
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Top 20 award
10 33 Reviews
  • Care 4 U Wolverhampton Ltd, Wolverhampton
Care 4 u gives quality care to those who need it, in the privacy of their own homes, enabling Service Users to maintain their independence, quality of life and emotional well being.

The domiciliary care agency was rated outstanding by The Care Quality Commission in May 2018.

It supports and encourages the service user to retain, where possible, a dignified and productive lifestyle.

It establishes and encourages an effective relationship between service users, care workers and all concerned parties.

It involves service users, their families or representatives in the development and implementation of the care to be provided.

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Care Provided by Care 4 U Wolverhampton Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Care 4 U Wolverhampton Ltd
  • Person in charge
  • Caroline Evans (Registered Manager)

Care 4 U Wolverhampton Ltd Reviews (33)

Total of 33, showing 21-33
10

Care 4 U Wolverhampton Ltd has a Review Score of 10 (9.969) out of 10, based on 16 reviews in the last 2 years. Over all time Care 4 U Wolverhampton Ltd has 33 reviews.

Overall Experience

  • 33
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Date Published

33
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17

Review from Dave T (Client) published on 25 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention to detail from all carers that looked after my 97-year-old mother, nobody could wish for better service, punctuality and compassion from all staff, on several occasions all the staff went beyond the expected call of duty. Highly recommended if you need a good, reliable,
caring care company, this is the one to use.

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Review from P S (Son of Client) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care 4 U Wolvergampton Ltd have always provided a professional and caring service which provided us with the confidence and reassurance to facilitate our mother who has dementia remaining in her own home.

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Review from Sonia T (Sister of Client) published on 27 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with Care 4 U Wolverhampton Ltd from my first telephone call. Courteous staff, attention to detail, good listening skills - really professional team.
The carers assigned to my brother and sister-in-law were so kind and caring and patient. They arrived on time on each occasion and
went "the extra mile" whenever required.
An excellent company.

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Review from K A (Daughter of Client) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved to Care 4 U after having poor service with another care provider and needed additional support at such a stressful time. Care 4 U met with me and I outlined my mother's care requirements. They were professional at all times and delivered the utmost care for my mother ensuring her needs were
met with respect and dignity. The carer appointed to my mother was so lovely, on time and always taking my mum's needs into account and working at my mums pace. My mum has had various care providers for over 13 years. Care 4 u is one of the best I have encountered and would highly recommend.

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Review from D P (Client) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prompt and reliable, helpful and caring.

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Review from Gillian S (Daughter of Client) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided by Care 4 U Wolverhampton was outstanding!
The whole team was professional and efficient.
They were always kind and caring and nothing was too much trouble. It was their care and support they enabled my mum to remain at home.

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Review from B W (Client) published on 7 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If you or someone you know is looking for home care, then Care 4 U Wolverhampton Ltd will take care of all your needs. I know this to be true from personal experience. This company do tick all the boxes and you could not wish for a more dedicated team in all aspects.

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Review from M C (Client) assisted by family/friend published on 6 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers were very kind and attentive to all of my personal needs. One carer, in particular, made my porridge just the way I like it! All the carers were friendly and we had some lovely chats. I didn't feel they were ready to leave 'on the dot' at the end of my scheduled visit and if I needed them
to spend the extra time they were committed to supporting me in the best way they could. I was treated with respect at all times and nothing was too much trouble for them. Overall an excellent service and I will miss my carer friends.

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Review from A K (Client) assisted by family/friend published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are very good and very kind. My carer I had this week goes above and beyond. She will do extra things without me having to ask her, happy with all the carers. The office staff are lovely; if you ask the manager anything, she makes sure she sees things through; even on short notice. All the
staff are very polite and see to my needs, we have a good relationship. Happy I have someone to talk to and help me in the mornings.

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Review from E A (Daughter-in-law of Client) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional, caring, flexible care provider. Have helped my family through some very difficult times. Always willing to go that extra mile to make life easier for the family.
Many thanks to the manager and her fantastic team of carers. Excellent.

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Review from R P (Client) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always reliable, even at short notice. Friendly and caring and a great help in times of trouble.

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Review from L H (Client) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As the name suggests, it is a very caring agency. Friendly, all staff are excellent in every way. They enquire what needs to be done to help me and are very caring in their attitude. They talk to and listen to me about the past and present times.

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Review from Helen T (Client) assisted by family/friend published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff supplied by Care 4 U Wolverhampton Ltd are polite, helpful, friendly and willing to do all they can to not only meet my daily needs but where they can, do extra tasks which help to make my life more comfortable.

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Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for Care 4 U Wolverhampton Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for Care 4 U Wolverhampton Ltd is calculated as follows: ( (93 Excellents x 5) + (3 Goods x 4) ) ÷ 96 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care 4 U Wolverhampton Ltd is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2018

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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