Caremark Slough and South Bucks

Office A, Unit 1A, Windsor Trade Centre, Dedworth Road, Windsor SL4 4LE
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Top 20 award
10 62 Reviews
  • Caremark Slough and South Bucks, Windsor
Caremark is a Home Care provider, offering care and support services to people within their own homes and in their local communities. From their office in Windsor they offer support to anyone living in the Windsor, Maidenhead, South Buckinghamshire Burnham, Stoke Poges, Gerrards Cross, Beaconsfield, Denham & Iver, Slough ,Wraysbury, Datchet & Horton areas.

Who they support:
Caremark Slough & South Bucks offers Care and Support to any adult looking for some assistance to continue living at home safely and comfortably.

How they support:
At Caremark they understand that some of the daily routines many people take for granted can become difficult or restrictive. They are here to help you remain independent at home and continue to enjoy life to its fullest, without worrying about the things that are very personal to you.

Care and Support services can also extend to supporting you in the community, assisting in your sense of inclusion and well-being. This support can be with travel to work or to the shops, or supporting you during a leisure activity, for example you may like some help to go swimming or to the cinema.

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Care Provided by Caremark Slough and South Bucks

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Sukhwinder Dhillon (Manager)

Funding & Fees Guide for Caremark Slough and South Bucks

  • Prices

  • From £25.00 per hour

  • We are able to assist with shorter visits from 30 minutes and 45 minutes also - depending on an initial assessment

Caremark Slough and South Bucks Reviews (62)

Total of 62, showing 61-62
10

Caremark Slough and South Bucks has a Review Score of 10 (10.000) out of 10, based on 13 reviews in the last 2 years. Over all time Caremark Slough and South Bucks has 62 reviews.

Overall Experience

  • 56
  • 6
  • 0
  • 0
  • 0

Date Published

62
5
9
13
49

Review from S S B (Son of Client) published on 12 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the level of personal care for my father. The staff know exactly how to deal with very challenging situations. We also have received lots of support from the office team. The staff are cheerful, helpful and give advice and guidance if we need it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from John T (Son of Client) published on 4 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

With the help of the wonderful staff at Caremark, Mum could stay at her flat and keep her independence right until the end. She was treated with dignity and the carers bent over backwards to make sure she was happy. Not only were the carers brilliant but so were the office staff - accommodating and
flexible - I spoke to them from time to time as requirements changed, and they moved heaven and earth to help out. Mum was initially very resistant to the idea of having carers, but once the visits started, swiftly embraced the idea! And from my point of view it gave me great peace of mind as I lived an hour's drive away from her. Thank you Caremark for everything!!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Caremark Slough and South Bucks is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Caremark Slough and South Bucks is calculated as follows: ( (76 Excellents x 5) ) ÷ 76 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Slough and South Bucks is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

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Meet the Team (4)

Ranjit

Ranjit Dhillon

Job Title: Managing Director

Joined: 2009

Ranjit set up the business in September 2009 after personal circumstances meant that he needed to look into Home Care for his own father.


Ranjit has come from a business background and has owned his own companies previous to this.


A very personable, approachable Managing Director.


In his spare time, Ranjit enjoys playing football, gardening and DIY.


Suki

Suki Dhillon

Job Title: Care Manager

Joined: 2009

Suki set up the business with Ranjit in September 2009.
Suki has brought all her valuable skills gained from other industries to the Company and applied them successfully.


She manages the Office and the Workforce extremely professionally and has an excellent understanding of how Home Care works as she worked in the field for a long time, to gain a good understanding and empathy with all her staff.


Suki enjoys keeping fit and eating healthily and going for long walks with her beautfiul dog - Cooper - and her 2 beautiful children.


Manju

Manju Dhillon

Job Title: Field Care Supervisor

Joined: 2010

Manju started working with us as a Carer in January 2010 and has been with us ever since.
She has a wealth of experience working in the community and really excelled herself when she was an integral team member in 2 complex 24 hour care packages.


In June 2013 Manju then moved into the Office to work as a Care Co-ordinator and quickly brought the office alive with her excellent office skills and friendly and approachable manner.


Manju was then promoted to Field Care Supervisor in February 2017 and has supported the Care Team and Clients with compassion and respect.


In her spare time Manju loves to spend time with her beloved Cockapoo - Alfie - and enjoys family time and the great outdoors.


Rosie

Rosie Braggins

Job Title: Care Co-ordinator

Joined: 2013

Rosie has been with Caremark (Slough & South Bucks) for nearly 7 years. In 2019, Rosie applied for the Care Co-Ordinator position as she wanted to expand her skills. Rosie excels in this role and is comfortable with managing the Office and Client/Carer needs with total understanding of what is needed.


Rosie has completed her Level 2 and 3 Diploma in Adult Health and Social Care and is also the Medication Champion for Caremark.


In her spare time Rosie enjoys spending quality time with her Family and enjoys playing competitive Board Games!


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