Support Asia Ltd

3B Business Village, Unit 2 Alexandra Trading Estate, Handsworth, Birmingham B21 0PD
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1.7 1 Review
  • Support Asia Ltd, Birmingham
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Care Provided by Support Asia Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Support Asia Ltd
  • Person in charge
  • Anita Kumari (Manager)
Are you the Owner/Manager of Support Asia Ltd? View your Advertising Options

Support Asia Ltd Reviews (1)

1.7

Support Asia Ltd has a Review Score of 1.7 (1.667) out of 10, based on 1 reviews in the last 2 years. Over all time Support Asia Ltd has 1 review.

Overall Experience

  • 0
  • 0
  • 0
  • 0
  • 1

Date Published

1
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0
1
0

Review from Hazel S (Mother of Client) published on 28 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

May. Rubbish. Put on a lot of weight, swollen foot. Got an eating disorder now. They have given him pork when it is a Muslim company. My son has had some rubbish key workers. The worse to me is carer who has taken him out at night. She has taken him to a Hindu temple where he had to sit on one side
for the men and the other for the women. He played up so much Christmas that he stayed in his home. He had his carer and the old priscal. They wouldn't put a Christmas tree up for him.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 1.7 (1.667)

Overview of Review Score

The Review Score of 1.7 (1.667) out of 10 for Support Asia Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.667 for Support Asia Ltd is calculated as follows: ( (1 Excellents x 5) + (5 Very Poors x 1) ) ÷ 6 Ratings = 1.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Support Asia Ltd is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Support Asia Ltd

What Type of Services does Support Asia Ltd offer?

Support Asia Ltd offers Home Care.

How many Carers does Support Asia Ltd employ?

Support Asia Ltd employs 170 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Support Asia Ltd to verify any information. View our terms and conditions. Support Asia Ltd has a Basic Service – more info.