Single client Per hour
Weekday 10:00am to 18:00pm £38.50
Weekday 18:00pm to 10:00am £39.50
Weekend 10:00am to 18:00pm £40.50
Weekend 18:00pm to 10:00am £41.50
Live-in rates start at £270.00 per day plus food allowance.
Couples (two care plans) Per hour
Weekday 10:00am to 18:00pm £46.00
18:00pm to 10:00am £47.50
Weekend 10:00am to 18:00pm £48.00
18:00pm to 10:00am £49.50
Single client
Sleeping nights 22:00pm to 07:00am (9 hours) £270.00 per night
Waking nights 22:00pm to 07:00am (9 hours) £39.50 per hour weekday
£41.50 per hour weekend
Bank holiday rates are charged at double the weekday rate, we observe the recognised public holidays, Easter Sunday and charge bank holiday rates from 17:00hrs on Christmas Eve and New Year’s Eve.
Home Instead (Guildford & Woking) has a Review Score of 9.9 (9.861) out of 10, based on 12 reviews in the last 2 years. Over all time Home Instead (Guildford & Woking) has 58 reviews.
Review from Lesley (Daughter of Client) published on 14 August 2018
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The local management team are sensitive and professional in their understanding of client needs, are very approachable and have been very supportive in dealing with difficult issues. We feel that my father receives a very personal level of care and is treated very much as a valued individual rather than a client.
We have found Home Instead to be creative and innovative in their approach and my father enjoys the regular events held at the local church including 'Holidays at Home'.
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Review from Lisa S (Friend of Client) published on 7 August 2018
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The individual caregivers are warm, compassionate and considerate to both client and nearest and dearest, involving family/loved ones to ensure that a client's daily routine and preferences are upheld.
They are
The office team are also kind, supportive and incredibly helpful, ensuring a core set of carers is provided. As a team, they have gone to incredible lengths to provide both emergency and longer-term care cover with amazing efficiency and minimum fuss, in what has at times been an unpredictable and volatile set of circumstances. Without their input, the situation would almost certainly have unravelled with potentially disastrous effect.
We have used many care agencies for different relatives and so on over the last 10 years, and I can honestly say this has proven to be one of the very best, and I would highly recommend them.
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Review from N E (Husband of Client) published on 24 July 2018
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Review from Anne (Daughter of Client) published on 20 July 2018
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Review from Nick C (Son of Client) published on 11 July 2018
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Review from Robert (Son of Client) published on 10 July 2018
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Review from David G (Son of Client) published on 10 July 2018
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Review from Maria (Daughter of Client) published on 10 July 2018
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Review from Stephen T (Son of Client) published on 9 July 2018
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Review from Liz T (Granddaughter of Client) published on 9 July 2018
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I can thoroughly recommend Home Instead Senior Care (Guildford and Woking), all the team have been brilliant, and I would struggle to find the level of support shown towards us all from anywhere else.
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Review from Hester B (Client) published on 9 July 2018
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Review from H C (Client) published on 6 July 2018
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Review from Peter H (Client) published on 28 June 2018
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Review from K C (Client) published on 27 June 2018
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Review from M H (Client) published on 22 June 2018
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Review from Barnary B (Client) published on 22 June 2018
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Review from M L (Client) published on 22 June 2018
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Review from Sally H (Daughter of Client) published on 31 July 2017
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The Review Score of 9.9 (9.861) out of 10 for Home Instead (Guildford & Woking) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.861 for Home Instead (Guildford & Woking) is calculated as follows: ( (62 Excellents x 5) + (10 Goods x 4) ) ÷ 72 Ratings = 4.861
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Guildford & Woking) is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Dec 2017
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Job Title: Managing Director
Sarah, the Managing Director, and super-woman of Home Instead Guildford & Woking. Everyone that knows Sarah knows she pours her heart and soul into the franchise, and it certainly pays off!
Here’s an excerpt from Sarah:
“Giving back to a community where so many desperately need our help and just need that extended family feeling has embraced everything I feel passionate about outside work. I have always felt that enveloping the family culture is really important. Watching your children grow, becoming young adults and then making families of their own gives you a sense of pride and contentment and extending this feeling to our clients, expands my very rooted family traditions. There will always be trials and tribulations in families but to encourage that unity is the ethos of Home Instead and I am incredibly lucky to be part of it.”
Job Title: Care Manager
Vicki started her career at Home Instead as a Care Professional in 2016 before joining the office as a Care Team Administrator in January 2021 where she progressed to a Field Supervisor of the Guildford and Horsley areas, followed by a progression to Head of Care Professional Experience in the spring of 2022. In April 2022, Vicki was promoted to Deputy Care Manager where she oversees the compliance and daily management of our care professionals and clients. Vicki is now the Care Manager.
Vicki has a level 5 qualification in Health and Social care and enjoys learning and progressing her knowledge by completing distance learning courses around her busy home life.
Vicki enjoys volunteering at the local Rugby club as a first aider every weekend where her sons and husband play.
Job Title: Head of Live-in
Tammy has thirty years of experience in care, so she is the perfect person for mentoring and supporting our new Care Professionals at the start of their journey. She first joined Home Instead as a Field Care Supervisor and was then promoted to Head of Training. She leads our Insight training sessions for new members of the team and can be contacted for any refresher training that may be needed by active Care Pros. Tammy is now Head of Live-in
Tammy is a rugby fanatic – you’ll often see her sipping her coffee in her favourite ‘crazy rugby lady’ which she says sums her up pretty well!
Job Title: Front of House
Michelle joined Home instead as a Care Pro in June 2021, although she only lasted 24 hours as a Care Pro before being called into the office by Sarah Daly. This was to offer Michelle the opportunity to join our Scheduling department.
Michelle really enjoys the role whilst also looking after all the office plants. When not working Michelle enjoys time with her Dog, Liam who also likes to visit the office when he can. Michelle is now our Front of House and welcomes all our guests and Care Professionals when they come into the office.
Job Title: Care Coordinator
My name is Izzy, I joined Home Instead as a Care Professional in March last year and I absolutely loved visiting my regular clients. I have now moved into the office and work as a Care Coordinator, which I am also loving too. In my spare time I am kept busy by my little boy, we love going to the park and out for walks to see trains.
Job Title: Senior Care Coordinator
Shannon finds it extremely rewarding when she makes a perfect match between Care Pro and the client, knowing that both Care Pro and the client are happy.
Job Title: Compliance Supervisor
Mandy joined the team as a Care Professional and after being referred to us she then joined the office team as a Field Care Supervisor. As a member of the Field Care Supervisor team, Mandy is responsible for overseeing the day-to-day care of our clients. Mandy is now the Compliance Supervisor and makes sure all our paperwork and compliance is up to date.
Job Title: Senior Field Care Supervisor
Caroline joined the Home Instead Guildford & Woking team as a Care Professional back in 2015 and has provided amazing care for some of our clients over the years. Her experience makes her a natural addition to our Field Care Supervisor team.
Job Title: Advertising and Social Media Coordinator
Rich was a Care Professional with us for over 2 years. Before working for Home Instead, he was a graphic designer for over 20 years and has come into the office to run our Advertising and Social Media campaigns. He loves his football and still tries to play on a Sunday morning.
Job Title: Senior Field Care Supervisor
Joined: 2023
Karin looks after our Care Professionals and Clients.
Job Title: Field Care Supervisor
Joined: 2024
Cassidy is a vital part of the Care Team. She helps look after all our Care Professionals and Clients.
Job Title: Recruitment Coordinator
Joined: 2024
Helen is our Recruitment Coordinator making sure we have enough Care Professionals to look after our fantastic clients.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Guildford & Woking) to verify any information. View our terms and conditions. Home Instead (Guildford & Woking) has a Platinum Service – more info.