One to One Support Services Ltd

Devonshire Court, 25a Devonshire Terrace, Heath Road, Holmewood, Chesterfield S42 5RF
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3 Reviews
  • One to One Support Services Ltd, Chesterfield

Care Provided by One to One Support Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • One to One Support Services Ltd
  • Person in charge
  • Melanie Coley (Manager)

Funding & Fees Guide for One to One Support Services Ltd

  • Prices
  • £19.00 - £37.00 per hour


  • Minimum call time one hour


One to One Support Services Ltd Reviews (3)

Over all time One to One Support Services Ltd has 3 reviews.

Overall Experience

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Overall Experience  Overall Experience 3.0 out of 5

Used to be good. Now I never know when anyone is coming. The turnaround of staff is high so obviously, no one is happy there. I specified that I need people to come after 10 am yet they turn up at 8.30 am without warning.

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Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

One to One Support Services Ltd provide a comprehensive service to him, my family and I would recommend them to families who require similar services.

Reply from Stephen Proctor, Marketing Officer at One to One Support Services Ltd

Thank you for your kind words and the fantastic review. We really do appreciate it.
From all at One to One Support Services.


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Overall Experience  Overall Experience 5.0 out of 5

Wow, what can I say what a wonderful company? They have gone way beyond what is expected. We have had many, and I mean many, care companies over the years. None have listened to us and delivered on what they have promised. One to One has been the first we can rely on. Their attention to detail and the
way they keep us informed shows me they know what they are doing. They do truly care. If I worked in Care I would want to work for this company. Carers are always saying how well they are treated. 100% recommendation from me.

Reply from Abi at One to One Support Services Ltd

Hi, thank you for your kind words. I will share them with the team


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Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 13 Dec 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about One to One Support Services Ltd

What Type of Services does One to One Support Services Ltd offer?

One to One Support Services Ltd offers Home Care.