Signet Healthcare Ltd

207A Field End Road, Pinner HA5 1QZ
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8.4 3 Reviews
  • Signet Healthcare Ltd, Pinner
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Care Provided by Signet Healthcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Signet Healthcare Ltd
  • Person in charge
  • Esther Kinyua (Manager)

Funding & Fees Guide for Signet Healthcare Ltd

  • Prices

  • £17.80-£30 per hour
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Signet Healthcare Ltd Reviews (3)

8.4

Signet Healthcare Ltd has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years. Over all time Signet Healthcare Ltd has 3 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 1

Date Published

3
0
0
2
1

Review from Ahmad B (Son of Client) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late mother was under their care for almost four years. They are very professional, helpful, caring, supportive, dependable and reliable,
especially one of the qualified nurses who is very supportive and very professional. Always punctual, always treated my mother with dignity and kindness. Would
nurse my mother, who was fully bedbound with advanced Parkinson's, to the best of his ability.

Reply from Esther Kinyua, Manager at Signet Healthcare Ltd

Thank you for such an encouraging review. We really appreciate. It was our absolute pleasure to care for your mum. You provided our care workers the support needed as we cared for her. Thank you again.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Nicki F (Client) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We started using Signet Healthcare after trying four care teams in the area for our darling Dad, who had a complicated condition and required a team of carers throughout the day to support him and myself. We met two members of staff first who carried out an extensive assessment of Dad's needs and continued
to monitor and update requests as things changed. The care team who came on a regular basis, as well as other members, were amazing, prompt, accessible, attentive to Dad's needs and extremely sympathetic; Signet was always ready to help with changes to medication or Dad's condition as he deteriorated and provided a real lifeline to the Dads care plan. I can’t thank them enough for helping us on what was Dad's last journey in life. They made him comfortable and safe and gave him his dignity - where Dad was very intelligent and understood what was happening in his beautiful home. Thank you, Signet; the family will never forget how you helped in those challenging times.

Reply from Esther Kinyua, Manager at Signet Healthcare Ltd

Thank you, Nikki, for leaving us such a lovely review.
We were privileged to have worked with your dad in his last days.
You and your family gave our care workers phenomenal support as they looked after your dad.
He is greatly missed.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M N (Father of Client) published on 24 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Carers arrived with no care plan, no PPE, and needed shadowing. I asked the company to shadow them, but instead blamed me for refusing carers (I have CCTV), and blamed social services for not supplying the care plan, which the social services had supplied. The problem is these carers had poor skills,
broken English communication problems.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Signet Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Signet Healthcare Ltd is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Signet Healthcare Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Signet Healthcare Ltd

What Type of Services does Signet Healthcare Ltd offer?

Signet Healthcare Ltd offers Home Care.

How many Carers does Signet Healthcare Ltd employ?

Signet Healthcare Ltd employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Signet Healthcare Ltd to verify any information. View our terms and conditions. Signet Healthcare Ltd has a Basic Service – more info.