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AcreCare Ltd has a Review Score of 10 (9.972) out of 10, based on 12 reviews in the last 2 years. Over all time AcreCare Ltd has 22 reviews.
Review from A P (Client) published on 1 March 2021
Submitted via Postal Card •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sue (Daughter of Client) published on 27 January 2021
Submitted via Website •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 10 (9.972) out of 10 for AcreCare Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.972 for AcreCare Ltd is calculated as follows: ( (70 Excellents x 5) + (2 Goods x 4) ) ÷ 72 Ratings = 4.972
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for AcreCare Ltd is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Nov 2019
Caring
Effective
Responsive
Safe
Well-led
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Job Title: Care Coordinator
Joined: 2020
As a Care Coordinator at Acre Care, my role is centred around the vital task of scheduling care services for our clients on a weekly basis. My commitment to this role is driven by a profound dedication to ensuring that each and every service user receives the highest standard of care possible.
I understand the paramount importance of consistency in our services, not only to meet the expectations of our clients but also to maintain the job satisfaction and morale of our dedicated staff. I joined the Acre Care team in 2020, and since then, I've been devoted to the mission of providing exceptional care services to those who rely on us.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AcreCare Ltd to verify any information. View our terms and conditions. AcreCare Ltd has a Platinum Service – more info.