Active Support Service Ltd

7 Alexandra Street, Kettering NN16 0SX
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6 Reviews
  • Active Support Service Ltd, Kettering
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Care Provided by Active Support Service Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Active Support Service Ltd
  • Person in charge
  • Mandy Coyne (Managing Director)

Funding & Fees Guide for Active Support Service Ltd

  • Prices

  • £21.50 per hour+
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Active Support Service Ltd Reviews (6)

Over all time Active Support Service Ltd has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
0
0
0
6

Review from S H (Client) published on 4 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Like my carers. Like Active Support a lot.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Suz C (Relative of Client) published on 29 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff, carers and office staff that we have been in contact with have been extremely helpful, supportive, knowledgable and efficient. Thanks for great supporting over the last few years. A great team, often going "that extra mile". Thank you.

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Management

Treated with Dignity

Value for Money

Review from Sue T (Regular Volunteer) published on 28 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff both office based and support workers strive to provide the best service possible. They are professional at all times whilst working toward the clients active participation. A great organisation.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Vonnie D (Daughter of Client) published on 28 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the daughter, I came to visit her on 26th February 2016 to 6th March 2016 in that time I was able to meet the team of carers looking after my mother. I find everyone very caring and gentle with mum, always polite and was reassured that she is in good hands with a team that have her best interests
and safety at heart. I can return home knowing that she is being well looked after. It has been a pleasure meeting them all.

Reply from Andrea Adams, Registered Manager at Active Support Service Ltd

Thank you for taking the time to complete a review. It is a pleasure to read that Active Support are providing a service that meets the expectations of both you and your mother. I will pass on your kind comments to the team.


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Treated with Dignity

Value for Money

Review from Nichola H (Mother of Client) published on 25 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carer at present good, punctual, service has improved, previous carer was often late collecting my daughter. Invoices not sent for months. All aspects much better. My daughter is happy with her carer and the hours allocated.

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Management

Treated with Dignity

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Review from Irene G (Client) assisted by family/friend published on 17 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service throughout.

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Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 9 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Frequently Asked Questions about Active Support Service Ltd

What Type of Services does Active Support Service Ltd offer?

Active Support Service Ltd offers Home Care.

How many Carers does Active Support Service Ltd employ?

Active Support Service Ltd employs 65 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Active Support Service Ltd to verify any information. View our terms and conditions. Active Support Service Ltd has a Basic Service – more info.